AAA City Plumbing

2820 Selwyn Ave #837, Charlotte, NC 28209, USA

Address:	2820 Selwyn Ave #837, Charlotte, NC 28209, USA
Phone:	+1 704-544-1909
Site:	aaacityplumbing.com
Rating:	4.4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 100

Reviews 7

Rafael Garcia

**UPDATE 1/7/17** I was contacted by the owner of the company who confirmed that I was charged too much for the amount of work done. He apologized for the misunderstanding, and advised me that the recently hired plumber sent to the house made a mistake on the charge. He gave me a refund of $350.00. I have updated my review and have given them three stars because it shows that at least the owner cares enough about his business to rectify a mistake. **UNREASONABLE PRICING**. I was charged $729 for removing a toilet and unclogging the toilet drain. Work that I found out the next day should of cost at most $450.00 I called AAA City plumbing based on good reviews. I had an emergency plumbing issue with my rental property on New Years day. Over the phone I was quoted at $139 for a plumber to come out and assess the issue. Upon arriving and assessing the issue I was then quoted at $769.00 to remove a toilet and unclog the drain using an electric rooter. Unfortunately, because of the $139 assessment fee I thought I would lose if I didnt take care of the issue right then and there, and because this was my rental property which required more immediate attention I hesitantly agreed to what seemed to an unreasonably high price for the amount of work to be done. The technician was at my rental for approximately 45 minutes at most. Thinking I had been charged to much, I decided to call a few other plumbing companies in the area to check comparisons on the work done and get a price range for this type of work. I was quoted between $200-$450 by three different companies. The most expensive estimate was based on what the plumber told me was worst case scenario. I called AAA City Plumbing to discuss what appeared to be either a mistake in pricing or gauging due to the holiday. They advised me that this was their price and failed to provide me with an itemized bill of the work that was done.

Patrick Carroll

As a follow up to my review dated 7-18-16, which is when they came to my house, a manager or the owner has never returned my call and as of today, I have not received the $25.00 refund they promised. Our kitchen sink was backed up and I called AAA City Plumbing on the morning of 7-18-16. They were professional and set up an appointment for 4:00pm that afternoon. Robin arrived at 4:15pm and snaked out the kitchen drain which took 35 minutes. The charge was $319.00. I had a $25.00 coupon which he took but then charged my credit card for the full amount and said it was a mistake and the office would call me the next morning and refund the $25.00. They call the next morning and said it would take 2 weeks to either send me a check or credit my credit card. Sounded fishy to me. I called 2 other drain cleaner companies and for the exact same job the price was $99.00. They also gave me a quote of $450.00 to replace the garbage disposal. Cost of new disposal is $125.00 and time to install is one hour. WOW!!! $350.00 per hour. They also quoted $169.00 to replace the inside of a toilet. Cost of new inside at Home Depot is $19.00 and time to install is 30 minutes. WOW!!! $300.00 per hour. On the $25.00 refund. I requested that the owner, Dan, or the manager give me a call with a resolution by close of business that day or I would dispute the credit card charge. They never called and I have disputed the charge. Way overpriced!!!

Sharon Marshall - Yates

Mr. George Lopez #67# was the technician that serviced my plumbing needs on Tuesday March 29, - March 31. My sewage line was broken by tree roots. I called Rotor Rooter first because I didnt know of AAA City Plumbing. Rotor Rooter was going to repair only one spot for an astronomical amount of money. Mr. Lopez replaced the entire line and put an access line so if something happens in the future a plumber will not have to come inside your home and charge you $500.00 to pull your toilet and snake from inside. He was very professional, thorough, trustworthy and got the job done beyond my expectations. I just want to say thank you very much. They repaired the line for a fraction of what Rotor Rooter was trying to charge. They were more than reasonable. I am very pleased with this company. They are a blessing. I wish I could give more that 5 stars. Kudos to Mr. George Lopez, because he knows what he is doing and represents your company well.

Joseph Kram

first of all email was sent to Mike my name is Joseph Within the first couple of minutes the man walked into the bathroom and fell through the opening in the floor and through the ceiling . Even before they came in I told them about it. I was told they dont do drywall really? they patched it up but looks horrible so I will have to get someone to fix it then they installed the hinges on sliding glass door upside down and I was told it would grind that way Supervisor had to be brought out to point it out and fix it. I asked them to clean a floor drain and they left dirty water splattering all over the wall floor and cabinents which I had to clean up. All in all I was not happy with the quality of work

Drew Vann

Do not use this company! They are a rip-off! I had read some of the reviews about them being overpriced but they were the only people that could come out around lunch when called at 8:00. I needed to have a faucet replaced in my shower as it would not turn off. They came out to the house and quoted me $250 to fix the part. I agreed because I had gone home to to meet the guy and had no other option other than to pay the ridiculous $39 fee just to have him look at it and leave. I was shocked when the plumber walked out 12 minutes after arrival and said he was all done. How does someone charge $250 for 12 minutes of work???? Do yourself a favor and pick someone else!

Dixie Harrison

Dean, the service technician, arrived on time, was knowledgeable, and professional. He located the leak in our kitchen wall and had to crawl into a cramped space to tear out the wall to replaced a cracked tee. We were extremely happy that he found the source of the leak so quickly and was able to repair it. We did not know where the leak originated. AAA City Plumbing also put us in touch with EPX to repair the extensive water damage caused by the hidden leak. Repairs begins tomorrow morning. Thank you City Plumbing for your highly professional service. We also appreciated the follow-up call after the work was done.

John Peters

A negative star would be more accurate for this company, not only are they overpriced but they are very unprofessional. They have a commercial advertising clean professional plumbers but when the guy showed up at my house first thing in the morning he looked like he rolled out of a ditch and smelled like cigarettes and alcohol. He then quoted me $2,300 to replace an electric water heater which I priced online and the unit only cost $450. I ended up calling Morris Jenkins which you would think they would be more expensive and I got the job done for half price with a better warranty.