Address: | 2715 Central Ave, Charlotte, NC 28205, USA |
Phone: | +1 980-939-1320 |
Site: | naturaltress-salon.com |
Rating: | 4 |
Working: | Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 9AM–3PM 12–4PM |
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kaDeadra McNealy
Ladies, do not waste your time. Especially, if you are not from Charlotte and are looking for a natural hair salon. Like many young professionals, I have only lived in Charlotte for a year and was in need of a hairstylist in my new city. As I search online for local salons, I came across Naturaltress. As always, I read the reviews and felt that maybe the negative comments were not as dramatic and could have been overlooked. Boy was I wrong. Unfortunately, the negative comments that were made are the SAME issues I had with the salon. First, it was very difficult to get in contact with the employees at the salon to make the appointment, but the next day I did hear back from a stylist, which was not too bad. As I explained to the stylist, I just needed a wash/conditioning and my hair cut evenly.She agreed. The day of the appointment, I enter the door and it was just unpleasant. The stylist was very dry and did the exact opposite of what I informed her of what I wanted. So, she simply wash and condition my hair, blow dried, and cut my hair. Lets start with the hair cut. She stated that I only needed my ends cut and my hair will be even. So, after she only cutting my ends, that was it. . . Yes, no style no nothing. BUT WASH AND CUT. . . Secondly, She bluntly said, after the obvious awkward atmosphere, "well, its a extra charge for a style outside of the "styled cut"." Remember, she did say that I only needed my ends cut. . . Thirdly, the stylist cut, which was only my ends cut, was over $40. Oh, and including the wash and blow dry that she quickly incorporated to explain herself. I have no problem paying for services that are well worth it, but people the salon was not up to part, the stylist (well the one who I worked with) was not as pleasant as you would think, and people I paid over $40 for my hair being wash and ends cut, not a stylish cut. I say this because I simply can not understand why the stylist would allow a possible new client to walk out of the salon unsatisfied with the service but with her hair looking a horrible. May I add, my dissatisfaction was bluntly expressed and the stylist could had cared less and stated that for any extra services I would have to pay for it and that she will be able to work on my hair after she finished with another client. I simply denied the offer and left. Lastly, after sitting in the parking lot for 15 mins because of disbelief, I called the salon once I arrived at home. I called the salon several times and the calls were ignored. Yes, she did call back hours later but at that point I was just over the stylist and the "company" as a whole. Ladies, good luck if you choose to overlook the negative comments for the over priced introvert employees of this hair salon.
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Conosha Walters
VERY IMPRESSED! Eryana is the stylist who did my hair and not only did she do an amazing job but she has a great personality and very knowledgeable of natural hair. She truly wants the best for your hair. I have been natural for over 2 years and had not had a blow dry and flat iron in over a year and a half as I did not have anyone to do it and I honestly did not think my hair was long enough. I have been wearing rod curls for soooo long! OMG, when she finished, I could not believe how silky and straight my hair was..and long:) I cant believe I ever got relaxers because she makes it look like you have a fresh perm! I wish I could attach a picture:( It was raining today when she finished and she made sure I did the right thing to protect my hair from the mist. I would definitely recommend Eryana and I will be going back!! Thank you, Eryana!!!
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Anonymous User
I found this salon to be EXCELLENT because its conviently located, comfortable waiting area and has a nice vibe. Everything is top of the line, from the ergonomic shampoo stations to the professional steamers that leaves your hair hydrated and deep conditioned, you will not find these at your average natural hair salon. The stylist I saw (Gracie) seemed to be very knowledgeable of natural hair and used top of the line products best for natural hair. She took the time to make sure my hair looked and felt great! I have got tons of complements and will be a regular customer for sure, already booked my next appointment see you in two weeks!
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Tmk R.
I recently had the pleasure of getting my hair pampered at Naturaltress Salon. The atmosphere is wonderful and relaxing. I tried the thermal smoothing process which made my hair very soft and silky as if I had a relaxer....but of course I do not. Im all natural. I did not have to wait for long periods of time before I was attended to and my stylist was excellent. She was very knowledgeable about natural hair and made sure she did not use too much heat on my hair. I have received so many compliments on my hair and I have been referring Naturaltress Salon to all who ask....GIRL! WHO DID YO HAIR? LOL!
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M Perry
If youre looking for a consultation with this woman then youve gone to the wrong place because all shell tell you is to look at the website and see what style you want and then come back when you decide.. Waste of freaking time. "I dont know what I want thats why Im coming to you for a consultation and to look at my hair to get your thoughts" was all I was thinking .. And if youre looking for the location dont bother calling either because theyll just give you a bullshit answer and say its "across the street from autozone" when I was looking for the new address that wasnt updated. Unprofessional!
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Movin Along
I tried this salon twice. The booking process was very organized. I drove over an hour because I liked what I saw on line. Both times the stylist was late. (Gracie) I had to call her. (?) Not once did she apologize for being late. She was very talented but not very professional when it came to being punctual. I think Ill try one of the other ladies next time. Their customers were engaged and left the salon smiling, feeling pampered, and looked beautiful.
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Ashley Jeffers
So thankful to have found Gracie at Naturaltress! She is a super natural talent when it comes to hair care. She is a a true professional and cares more about the health of your hair over making money. I highly recommend Gracie to anyone who is looking for a dependable, skilled, and knowledgable hair stylist.
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Brenda Jordan
Gracie is a great stylist. She is knowledgeable and professional. When I first went to the salon I was hesitant about the "transitioning process". Gracie addressed my concerns and was very encouraging. Im now a regular customer. You should give Naturaltress a try, you wont regret it.
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Rachel Victoria
Gracie flat ironed my hair and did an amazing job! She had my think, long and curly natural hair looking fantastic!