Bolton Construction and Service, LLC

1623 Old Louisburg Rd, Raleigh, NC 27604, USA

Address:	1623 Old Louisburg Rd, Raleigh, NC 27604, USA
Phone:	+1 919-861-1500
Site:	boltonservice.com
Rating:	4.4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 21

Reviews 18

Aya Zaghloul

I needed to get my dining room chandelier re-centered over my dining table, and while making an apt over the phone, they mentioned there was a $90/hr service fee, along with a $5 gas fee. I accepted and made the apt. The representative came by, and after 5 minutes of looking at my dining room, he informed me that its not an easy job (as it had seemed), and they would have to replace the wire, thus the need for putting some holes in the sheetrock. I didnt know the job needed all that, considering I just wanted to move my fixture 5 inches over. So I decided not to do it... However, they wanted to charge me the $90 service fee regardless - even though NO LABOR was done and he only spent 10 minutes with me. I was very disappointed, and requested to have this addressed to the manager. After he talked to the manager, they agreed to have me pay half. Although very angry and feeling ripped off, I agreed to pay half. When I look at my receipt, they marked that "time & labor" started at 12pm -- when he didnt even arrive to my house until 12:40pm! Seriously!?! Now I know my money is going to their nice shirts they wear and nice trucks they drive. I would not recommend this company to anyone.

Jenny B.

I just had a brand new A/C unit installed at my house and I was so happy with the overall experience that I wanted to write a positive review to thank Boltons Company for going above and beyond! In the heat of the summer my A/C unit broke completely and this company quickly came out to my house, helped me pick the best unit for my needs and installed a much better, more efficient unit, and stayed all day to get the job done. I was so impressed and happy with the service, unit and work ethic that I wanted others to know about my experience. I think there are very few companies in Raleigh with this level of service. I also use them for my plumbing and electrical needs because I trust their service and prices, and they are always quick to respond. I highly recommend Boltons Service Co.

Molly Boothe

My experience with Bolton was EXCEPTIONAL. We had another company come first (which we had seen advertising recently on TV) to help with our rather simple electrical repair request. The other company was a total rip-off with the diagnostic and repair quote (giving a crazy high quote for repair before they even knew what was wrong!). So then we called Bolton as they have been a well known Raleigh company for years. Tim the Bolton electrician was thorough, polite and professional. We felt taken care of by Bolton (unlike taken advantage of by the other company) and will always call on them first for assistance in the future.

Amos Brown

Great Experience! Billy came out on the service call, showed up early and we discussed options for a major repair to restore water service to my home. After discussing options, he was prepared to get to work, keeping me informed along the way. He fixed the problem quickly, and let me know what options I should consider moving forward related to the fix. All around, great experience. I recommend them highly. Very pleased.

C F Majors

I had a hot water heater emergency and a new hot water heater installation in the same 24 hours. Fortunate to have that handled so professionally and so quickly. I have worked with Bolton for 20 continuous years now, plumbing, electric, and hvac. They are clear about the proposals, and the work they need to do. And they always clean up after they are done! Billy and Brian and Emerson were great yesterday. Highly recommend!

Anonymous User

I had a water heater emergency. Bolton sent someone out right away but after replacing the water heater my electricity would go out every 20 minutes. I called them back and they wanted to charge me $1500 to do something that was later fixed by another electrician for $60. Come to find out my wires were loosened and just needed to be tightened up. Coincidence? Hmmmm.

Beth

They were extremely professional. Very willing to show us how everything works. Some of our outlets were not working after they were there (actually unrelated to their project) and they came back to make sure everything was working correctly. They made sure we had no questions. They cleaned up everywhere they worked. I would definitely use them again.

Traciel Reid

My experience with Bolton service techs Billy S & Brian W was simply excellent. Billy & Brian did a great job; they were courteous, respectful and efficient. They were the ideal workers. I hope that Bolton sends me Billy S & Brian W whenever I have a plumbing job.

Morris Hayes

A J was the most knowledgeable service person I have dealt with concerning my air conditioning unit. He pays attention to the smallest of details and efficiently corrects any problems with the greatest of courtesy. He is a real asset to your company.

Sonya Boone

Awesome job! They were very professional and informative. I purchased an electric water heater and they put it in. They even cleaned up and came prepared to take the old one away. They have always been courteous when I call them and discuss my needs.

Trevor Hall

When my new AC broke just a month or so after its install they came out the same day even though it was 9:30 at night before they arrived. I will be using them for all my HVAC needs from here on out. What a great company

Karen M

AJ was on time, personable & professional. I feel as though he did the best inspection of my AC system that has been done in a while. I will request that he perform any inspections or system services in the future.

Patricia Adams

Billy was courteous, knowledgeable and efficient. He wasted no time completing my repairs. I have used Bolton for years and have always had a good experience and great people performing great work.

Sarah Berenson

For 30 years Bolton has been my plumbing and HVAC service. They do the job right the first time and they always come promptly. I love my gas, instant hot water.

Don Penven

Billy S. is a thorough and knowledgable plumber. We have counted on Bolton for electrical, plumbing and HVAC for nearly two decades.

Anonymous User

They are now under new management and I had a great experience with them for plumbing work in my kitchen.

Vickie Pruett

Great customer service! Even went the extra mile and did a great clean up job after the work was done.

Kathy Fowler

Excellent service!!!