Mothers Touch Child Development

Reviews 3

JA

Jade Thomas

Where do i began...my child has been going to this daycare for about 2 months now on summer blvd connected to the triangle mall and have been having issues since he started. The director Ms. Netta is very unprofessional and ghetto. She didnt allow my son therapist to have his services there and always talking bad on other daycare center like hers is the best when its the worst.When I first came there to check it out she seemed very professional and pleasant, but after today she showed her true colors. There was a accident with another child that picked a fight with my son. I noticed that my child shirt looked stretched out and pulled on when I came and got him from the daycare. So I asked the teacher about it and she tells me that she didnt see anything and will ask the other teachers and let the director know about it. When I got in the car i asked my child what had happened and he told me another little boy pulled on his shirt and spun him around while hitting him.( I hate that she doesnt split the big kids from the little kids all the time.smh).So the next business day I called and asked for Ms netta and one of the teachers said she wasnt there and she can take a message. So I told her the situation and asked if I can see on the cameras what had happened. So she says ok ill call Ms netta now and let you know what she says... She calls me back to tell me that she said she not pulling up no video!! (exact words). So i finally go in there and talked to another teacher about it and in walks in Ms. Netta with the most nasty attitude telling me how this her house and I need to stop gossiping with her staff because shewas in charge. I dont know what she was talking about all I wanted to know was what had happened with my son. Hence she told me when he first started that if it was ever a issue she can always pull it up on the cameras to show me. Then she calls my son a LIAR in front of him and me??!!. And she kept saying how she always right yelling and screaming.She didnt know how to pull up the video to show me it took for ever for her to figure it out and still didnt get it.Then she didnt realized she confessed that she only have cameras at her other location while going off like a crazy person.!! So at that point I just left. She is very shady and I would never trust her to watch my son again. It just makes me wonder if she treated my son bad like how she belittled and disrespected me. I will be reporting her. The location is bad anyway anybody can just walk and and no theres no where to play outside. Be careful she puts on a very good front like shes a church going lady that care about your child. The so called teachers arent that great either. I walked in on a teacher yelling at a 2 year old making him cry. All Im saying is just beware.

A

Anonymous User

Where do I begin? After a previous bad experience with past daycare we went with "A Mothers Touch Child Development (which is an in-home daycare)". From the onset we understood that the rules would be a little more strict when we started with our 9 month old. The owner has her mother and typically a 3rd person who cares for the children. The convenience of her hours is what drove the main decision to go with the daycare (bad mistake). Given the hours we were working we had very few options to choose from. Let me say we never had any problems with the owners mother or anyone else she hired to care for the kids they were always friendly and great to us. However, the owner is another story, she tells you about her 20+ years of experience. The major problem is the jaded attitude that she has when talking to parents. You can tell she has maybe been in the daycare career a little too long. If you have questions or want to ask about something please check them at the door. Most questions or concerns was meet with constant feedback of us "challenging her". Note to owner of the daycare...Its my child I will ask as many questions as I feel get over it! If you are a first time parent as we were forget any learning curve you might expect to have given to you. She was rated as a 5 star but I believe she has now changed to a center which has lowered her back to a 1 star. Her changing of days off made it really hard for two working parents to cope. Be prepared to cash in any vacation and sick time you have with your employer because you will use it all up based on her calender for time off. Her constant straddling all major Holidays was ridiculous she would take the Friday and then the Monday of every Holiday on the calender. Please tell me what working parents have that much time off? Oh, by the way you will need to take the week of Christmas off as well. We were also told not to park in front of her house for drop off or pickup which we followed, for some reason other parents were allowed to...gee I wonder why? You do get the sense that there are double standards for some parents. The owner will remind you that she can drop you at anytime (which I have no problem with but reminding people frequently sets the wrong tone). Maybe it was cultural divide on why we seemed to be treated differently, Im not entirely sure. You really do feel like its parent vs daycare owner which in the end never works and is not good for business. As for the children care I will say that it was ok, our child seemed happy there for almost a year. I would not recommend for any type of long term stay, however for a drop in service they would be suitable just check to see if her mother or anyone else is working and you will feel better with leaving your child there.

GO

google user

If you love your children Stay Away!!! Anyone in seek of day care in this area is well aware of the difficulties in finding quality childcare and out of desperation we chose A Mothers Touch, the location on Sumner Blvd. I could not have been more disappointed with my selection. For starters, the OWNER proclaims to be a Christian and will quote scriptures to you all day but has a very nasty personality, that comes out with crude undermining remarks. She truly believes she is doing the parents a favor by providing the child care in which you PAID for!! There is not any security measures in place to protect your child from strangers. ANYONE can walk in the center. The center does not have an outdoor play area for the children other than the soccer field on the mall premises, which subjects your children to even more strangers. Even more alarming is the staff to student ratio when they go to the field. One teacher to 10-14 four year olds is NOT COOL. In addition, hopefully you do not have to have your child transported because on days when the owner does not feel up to transporting your children on the bus she will just use her personal vehicle, without notifying you as the parent. According to my child, without a CAR SEAT. BEWARE OF THIS CHILDCARE, IF FOR NO OTHER REASON THE SAFETY OF YOUR CHILD!!

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