Address: | 1203 S 43rd St, Wilmington, NC 28403, USA |
Phone: | +1 910-452-4247 |
Site: | bangzontheweb.com |
Rating: | 4.6 |
Working: | 9AM–6PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM Closed |
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Anonymous User
I received Anitas name by referral and with both fear and hope, made the appointment. Since moving to this area last summer, Id gotten my hair cut at another salon, and almost wept when I ended up with a haircut that was straight out of the 80s last October. This woman (NOT Anita!) had texturized my hair so instead of curling softly in the coastal humidity, it frizzed. It also looked so bad that I absolutely HAD to style it before leaving the house just to make it look decent. The woman even used a curling iron on my hair, something I hadnt done to it in at least 8 years (naturally wavy hair doesnt need a curling iron). I get to Bangz and in about 40 minutes, Anita corrected the results of 2 bad haircuts as much as she could (the top was still too short from the previous haircut three months prior), but this time, the tears in my eyes were tears of JOY! My hair looked good - and 21st century - again! She detexturized it, so my natural curls draw up and soften again, not frizz, and I dont have to style my hair for it to look good. Anita gave me that perfect haircut that requires little styling and, even dried naturally, needs no more than to be parted and finger fluffed. As another reviewer stated, the salon isnt kid-friendly; you would need to arrange a sitter. This wasnt a huge problem for me; after all, its not like Im getting my hair cut on a weekly basis. Besides, theres something very nice for this WAHM to be able to take a bit of time without children around so I can do something for myself.
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Connor Brigman
I received a terrible haircut at Ulta two days ago and I was told that it could be fixed by a stylist named Chrissy at Bangz. She told me that there would be no problem fixing my hair. My hair was uneven from one side to the other, it was choppy, and it only had layers in one side. Chrissy told me that she could make it look smoother and not so choppy. During my service she was constantly talking to other coworkers, talking to customers, and complaining that she was double booked for the day. When she finished with my haircut she tried to curl the ends under so that I would not notice the choppiness and the uneven cut. My hair is still choppy and when I told her I did not like it she did nothing about it. She told me that I would have to wait until my hair grew out or buy a straightener to curl it under because she could not fix it. She lied to me about being able to fix it. I left the salon crying because my hair was so terrible and no one said a word to me. They did not ask if I was ok or anything. This place is terrible! Do not get your haircut here! Terrible customer service and everyone was extremely rude when I told them how I felt. They still made me pay the $50 charge even though Chrissy did a terrible job! Do not take your chances here! They will argue with you if you tell them that you do not like the cut and tell you that you are wrong! Worst customer service that I have experienced in Wilmington!
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Sarah Russell
Horrible experience!!! My husband set up an appointment with the owner Linwood for a special day to get my hair cut and highlighted. He has over 20 years of experience and yet the original highlight job looked like someone in their first year. The highlight was at least 2 inches from my root and looked two months grown out. I gave him the benefit of the doubt and let him attempt to fix it. He reprocessed my hair with more blonde and now my whole head is blonde not what I wanted at all. The best part is that after the reprocessing my hair is dry damaged and looks like it is melted away at the ends of each highlight. Can you say rookie mistake??!! I am no hair expert but that is why I put my trust in him and never once did he make a suggestion against what he was doing! Now my hair is far from what I wanted and is so damaged that I now have to cut it all off. To make matters worse I went in for the fourth time in an attempt to get my money back and came face to face with Linwood. Lets just say he has no sense of business because the whole time he told me that I was wrong and that my hair looked that bad the first time I came in to see him. He tried to bully me out of the store with 100 dollars worth of product or conditioning treatments! An overall awful experience and I will not be back. I highly suggest that you like twice before putting yourself in the hands of Linwood.
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Anonymous User
Ive been to this salon three times now, and I will say that I have never had an issue with the treatments Ive received, but the customer service is horrible. I gave them the benefit of the doubt the first two times, thinking, "oh maybe she was just having a bad day", but after three times I dont think I will be returning. It isnt just about the quality of work, but about how you treat your customers. The receptionist was very cold and it seemed as though she couldnt have cared less that I was there or not. Never a smile, never a thank you. Im not sure what her problem is but if I was the owner I would never allow her to be so rude to the people who are keeping them in business. Im taking my business elsewhere. If Im going to be spending my money in your establishment I would at least like to feel appreciated.
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Joany Zilke
Where do you go in Wilmington to take care of all of your beauty needs? BANGZ, of course. Where they are now offering spray tans and I am excited about getting my first one at Bangz. Now I have my stylist, my esthetician, my nail tech, my massage therapist, and my tanning stylist all under one roof. Conveniently located to my office and appointments are typically on time with the schedule. No complaints here, only praise and gratitude! Well, ok, I do have ONE little complaint....... can we get a poured concrete parking area with lines, in the back because when people park in gravel (women in sandles) when you are really packed, it tends to mess up freshly painted toes, and hurts!
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Rachel Ellis
Saw a stylist named, Brooke and she turned my awful color that Rock N roller gave me 5 different colors into the most beautiful color. She cut 5 inches off my hair and although I was very sad to lose that much hair, she pointed out to me how Rock N Roller had fried and broke my hair off so bad that the only way to fix it was to cut it. My husband loved my hair so much and said I look like a new person. Highly recommend this wonderful salon. Drove an hour and a half one way and was worth it. Look forward to going back and enjoying a massage next time and to get my hgair done again. Thank you, Brooke.
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Anonymous User
I have a fabulous hairstyle thanks to Matt at Bangz Salon! They were very nice and ready for me when I arrived, and the salon is designed beautifully. I booked my appointment last minute earlier that morning, and I ended my day with a great haircut that exceeded my expectations. I have tried many salons here in Wilmington and this is the first salon that I cannot wait to go back to. Yes they are busy, but that is because so many clients like them and they are in demand - busy is a good thing! Bangz Salon is definitely THE salon to go to in Wilmington.