Address: | 8076 Broadview Rd, Broadview Heights, OH 44147, USA |
Phone: | +1 440-262-1092 |
Site: | danalaurensalon.com |
Rating: | 4.3 |
Working: | Closed 9AM–9PM 9AM–9PM 9AM–9PM 9AM–4PM 8AM–4PM Closed |
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Christine C.
Response from owner: This client came in with severely damaged hair that was over bleached at home by a friend. When she stated what she was looking for, two of our top level, experienced designers told her that she would not be happy with the results and it was our professional recommendation NOT to have the service. She stated she "would take the risk". Our designer spent 4 hours on her hair, yet she expected not to pay because it turned out they way she was told it would. It is impossible to reverse the damage caused after a very bad job done at home by a non-professional. She then left a negative comment about our business. If you would like to truly know how we run our business, please, come and visit us! You can also log onto Fox 8s Hot List and see the numerous reviews and awards we have won over the years. If ever a client is not happy it is ALWAYS addressed... immediately.
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Anonymous User
Inexperiedced staff messed up highlight job, and had audacity to charge additional for full color to correct their mistake. Over priced with unethical business practices.
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Sandra Reynolds
I was very scared to get my hair done but Im glad I did it! I got Taylor as my hair stylist and she was great! She listened very well and made me feel totally comfortable.
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Stefanie Hirt
Tonight was my first visit to Dana Lauren. I got a haircut and manicure during my visit. The staff was friendly and prompt. I walked away feeling at for summer.
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Michelle Krankowski
I have been going to Dana Lauren salon for years. Stephanie does my hair. She can handle all of your hair needs. I highly recommend the salon. Ask for Stephanie.
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Judy Looby
Great place very friendly from the receptionist to the stylists I have been going there since Chappel hair moved in....very competitive in pricing.
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amanda wojcik
Been going for 11 yrs , no one else will ever touch my hair!
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Joyce Lanovara
It is the Best!!!