Michel Tires Plus

11994 Chase Plz, Cincinnati, OH 45240, USA

Address:	11994 Chase Plz, Cincinnati, OH 45240, USA
Phone:	+1 513-394-7219
Site:	local.tiresplus.com
Rating:	3.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 13

Reviews 13

Arabic for Kids

Tooooo expensive and bad experience. I dropped my car at this place to get my windows fixed and i been told that it will cost me arround 450 to 500. I said ok but had to leave it there till the next day cuz they didnt have the part. When i left i made couple calls to check on the part, it was 100 dollars less at auto zone and when i called him to tell him abt that he said well i have to make some money of my customers to keep the place running witch i understood but 100 doolars too much. Anyway i had no choice, i agreed to his price. When i pick up my car next day and got home i noticed that the door lock wasnt right it was pushed out and took it back next morning and showed to them, they said we cant get you in today being it back tomorrow. I told him i cant cuz of work but i may bring it back saturday morning he said ok. And i ended up fixing it myself and didnt and i will never go back to them. Too expensive and bad customer service when i send back a customer that spend around 1000 dollars on his car in one week. Brakes and windows. And the worst they never called back to ask me why i didnt bring my car back saturday to fix it witch send me a good message. That was my experience with them, my advice, do you home work before going to any mechanic.

JustGuess

Ive been a customer for over 12 years at the tri-county Tire Plus store and sadly its to turned into a scam shop. Its simply unacceptable to misled customers with hidden fees and unnecessary work/service. This pattern appears be something new with the change of management. My last visit I had a product under warranty (an interstate battery) and was charged the labor to replace it with a new battery. I asked if labor was covered and they said no. The sham continued b/c after the battery was replaced I was told I needed an alternator ($400). Needless to say I said no but they wouldnt let me keep the new battery without buying the alternator . So they charged me labor to put the old batterry back in! Odd b/c I signed and agreed for service of a replacement battery! Shortly after I went to another Tireplus shop and I was informed that I shouldnt have to pay labor cost on parts under warranty so its very sad that a lost a few bucks on that. Another test showed i did not need an alternator at this shop. Ill continue to find someone from the corporate office to talk to but, buyer beware and Im not sure why cost and honest management vary from shop to shop

hoosierjosiah

This place is terrible. I dropped my truck off for new brakes. I work out of my truck and asked how long it will be and was given an estimate about 2-3hrs. I understand things can take longer but when it did nobody called me. They had a bay go down and should have told me it wouldnt be so soon. Instead I had to call 5 hrs later to be told it was just now getting pulled into the shop. 4 hrs after that I was called and told it was done, but they were trying to figure out what an odd noise was on my truck. I guess they gave up, because the next morning, after losing a whole day of work, the noise is very noticeable. to sum it up, i wasnt kept in the loop about anything/I had to call, and after a 9hr brake job I still have to go back and lose more valuable time.

Charles Bierman

This place is literally a joke. I had a 10 am appointment time for two new front tires and a tire rotation. The guy told me he would be done by 1 or 2 at the latest. I had to call at 4 pm to see what was going on? They were very rude and said they are busy and ill have to wait. They finally called my phone at 630 pm!!! They didnt even rotate my tires and had the audacity to ask if I wanted to pay more for tire alignment ha! One of the "new" tires they put on went flat 3 days later because it wasnt put on correctly. They also sold my number to some insurance scam that to this day continues to send mail to my home address. DO NOT PAY MICHEL TIRES PLUS ON CHASE PLZ TO RUIN YOUR VEHICLE.

bbearhug

Im torn between two and three stars. Reason being that they provided me with reasonable service that I asked them to do. Replace a tire and check alignment. They did that successfully. But they came out to the lobby and asked me if I wanted to replace my air filters, which I wouldve done if I hadnt just spent $600 dollars elsewhere on my car, just before coming there. I would not have a problem with this but they bring out this big pile of lint with it which I know didnt come out of my car. They are practiced deceivers to run up my bill. All in all, nice people but they lie to you about stuff.

Steven Wells

I had a couple of tires put on the front wheels, no problem I can do much of my own mechanical work myself, however I dont have the equipment for changing out tires, BUT when I started to change out my front brake pads I ended up breaking two studs off the passenger side and one on the driver side. This happened as a result of IMPACTING THE LUG NUTS ON TOO TIGHT! Fortunately, despite the missing studs I could still drive the car up to the shop and Michael Tire honored their warranty and replaced the studs for free

Jesus Ortiz

I went with a fixable flat tire in hand that only needed maybe 5 - 10 minutes work and the lady asked me if i made an appointment which i didnt because it just happen and it just needed a patch. But they didnt take it. I walked next door to (AAA) with no appt and with a friendly staff and they were busy but they took my tire. I will always remember that in Michaels i got a careless service.

Yasmin Runyon

Wouldnt recommend this shop. Went in to have spark plugs and a manifold gasket replaced...and left out with a check engine light on and a messed up egr valve..... they replaced the valve for free...because after explaining to them my light was not on when I brought my car in, they admitted they messed it up.

Angela Houston

Fast and friendly neighborhood Tire shop, I stopped in to have tire pressure reduced, after pulling Sports Car out of winter storage.

Steve Hutchinson

Bit expensive, Midas on Route 4 is much cheaper, better and honest.

Robert Velez

Labor charge is like you go to emergency room I cant visited no more

Charles Gray

Great staff, who always looks out for you.

Debbie Jackson

Wonderful