Address: | 4662 Ridge Rd, Cleveland, OH 44144, USA |
Phone: | +1 216-459-8897 |
Rating: | 2.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM |
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Frankie Minyard
I called early in the day to see if they could accommodate 3 ladies for pedicures, then we wanted 1 gel nail fill manicure, I full set manicure & 1 plain Manicure for my 13 year old niece and then the two adults wanted our eyebrows waxed and 2 haircuts shampoo and blow dry and style. Spoke with Jenny the manager whom said yes come in we can take care of everything. I explained that we would be in in about an hour and a half and that I would call when we were on our way because I wanted us to have our pedicures at the same time and manicures. Jenny again answer the phone and assured me that everything would be fine and to just come on up so after I picked up my sister and my niece I called and said that we were on our way and probably would take us 20 minutes to get there and Jenny the manager assured us there would be no problems. When you get there at 3 oclock we are told to sit in the last three pedicure seats then after were all comfortable they changed us to the first three pedicure seats two of us got very good pedicure of the third verse was rushed one of us, and my toenails looked like they were painted by a second grader. Then I remembered that in salons they are not allowed to use the razor tool for pedicures and of course it was used on my niece and then when I mentioned it it was totally brushed under the rug like I didnt know what I was talking about. What are pedicures were done we thought we would have our manager started but we were told by Jen the lady that does the hair that since there were only 3 nail technicians working and they at all just started with a new client we should go ahead and at least get one hair cut done and start on the eyebrows until they were ready to do our nails looking at it today if not very straight and my eyebrows do not look like they should when it came time to ask about our manicures Jenny and the manager started taking other people who had walked in well after us and I said to her that we have been waiting while Jenny who barely speaks English started an argument with me and did not want to Service for manicures now we had been in the salon over 3 hours which their tips what has been very good had everything been done I took care of the lady who cut my hair and did my pedicure but now we dont have a manicure so well have to have our toes painted again to match the color of whichever nail polish we get where we go this place is nothing but rude and inconsiderate worker one had to stop doing a pedicure so that she could go eat her dinner that they ordered while another worker complain that they didnt invite her to order with them this place is machine do not waste your money go elsewhere I think the state needs to go in and check them out disgusting work habits and I do not treat customers with any respect so after I wasted $167 and I didnt even get everything we went for its disappointing that my nieces first experience had to be and unlleasant one. Shame on you Jenny. Learn to speak English please if you are going to Manage a business here in America..
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QUEEN SHAT
My daughter called before going into this place and inquired about having her dark coloring stripped and re-dyed to dishwater blonde with blonder highlights. They said they can do it, have the supplies, come on in. She went... The lady had no clue what she was doing. Had to ask the employees where things were located. and they DID NOT have the stripping chemical. She told my daughter shed be right back. (my daughter thought she went to the bathroom).. but she actually slipped out the back door and went to a store to buy stripping product, came back, put it haphazardly all in her hair and my daughter was so scared, she LITERALLY stood up, walked out of the place without paying and the store-bought product still in her hair and went immediately to another salon which then charged her 250 dollars to fix what this other place had done to her hair color. (different shades ranging from white-blonde.. to orange... to dark red) RIDICULOUS. DO NOT GO HERE. THEY HAVE NO CLUE WHAT THEYRE DOING WHEN IT COMES TO DYE JOBS.
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Katie Manfroni
I will NEVER go too this nail salon again they are over pried and did a horrible job on my pedicure and acrylics....I was getting my nails done and the woman who had done my nails glued two nails on crooked and she removed the one nail and told me the other one was fine when it wasnt and also glued the same nail on crooked again! Then too top it off the owner of the store disrespected me and told me too let the nail tech do her job and said too deal with the way my nails look and that I dont know how too do nails the woman is trash and so is her salon I recommend never going too this place unless you want too get ripped off plus she uses illegal razors for your feet I know this because I went too school for a nail tech so think twice
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Tyneshia Robinson
This is one unsanitary disgusting filthy nail salon. The owner needs to fire their selves theres no way in hell they should still be in business. All the workers are so lazy they use the same utensils that they brought from home on different customers. I sat in there a hour in a half before I got served, when I walked in I was not greeted at all I was invisible they had about 8 nail techs in total 2 was outside smoking and 6 was inside long story short I approach them for service and was at danger of catching a disease. I will never look at this place again and top it off this story doesnt end
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Bianca Smith
Dont even deserve one star waited 5 hours to get my acrylic done didnt even get my nails painted had to walk out because the wait was to long then she tried to charge me and didnt even finish the job....Jenny always walkin away answering the phone every time she do your nails was called cheap because I didnt want gel polish they very nasty and unsanitary here they use dirty razors for your feet ppl rude my nails always uneven I recommend DO NOT GO HERE!!! You been warned if you do
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Dianna Thomas
I went there on super bowl Sunday and they were PACKED I had a two oclock appointment but I knew that wasnt going to happen so I went somewhere else to get my nails done. Well that was a HUGE mistake because they did my nails horrible! Needless to say Monday morning I went back to Allure as soon as they opened! I normally ask for Jenny but she wasnt available so Ria took me, she fixed my nails and painted them to PERFECTION! Sorry Jenny but Ria is my new nail tech!!!
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Frankie Alvarez
My mom and I went to this place on seperate occasions. For a basic acrylic refill they charged me $18 dollars. My mother went and they charge her $28.. I asked to speak with the owner and asked her why did she over charge my mother for the basic acrylic. She said she dident know. I told her me and my mom where going to go somewhere else. She dident seem to care. My mothers nails looked horrible. Would never recommend this place.