McPhillips, Plumbing, Heating, and Air Conditioning

16115 Waterloo Rd, Cleveland, OH 44110, USA

Address:	16115 Waterloo Rd, Cleveland, OH 44110, USA
Phone:	+1 216-481-1400
Site:	mcphillips.comuf.com
Rating:	3
Working:	8PM–12AM 12AM–4:30PM 12AM–4:30PM 12AM–4:30PM 12AM–4:30PM 12AM–4:30PM Closed

Location

Photos 28

Reviews 9

Kennith Folsom

Im lowering my rating from 2* to a 1*. Like they say, "fool me once, shame on you, fool me twice, shame on me". After my last 2 star review, I received a phone call from the fine folks at McPhillips, apologizing for dropping the ball, and asking how they could make it better. Because I had already had the work completed by a local guy, there was nothing they could offer me. However they did remind me that they were busy with commercial work, and because I was residential, I would always be a second-rate customer (Commercial comes first). Last week (Thursday to be exact), I decided to give Mcphillips a second chance when my A/C unit died. A gentleman came out to look at it, said it couldnt be repaired, and said hed get back to me with a quote for a new unit. Well, today is 7 days later, and Im still waiting on the quote from McPhilllips Plumbing, Heating and Air Conditioning. Luckily, I have already found someone else. Never again.

Christen DuVernay

If I could give a negative review I would. I called for furnace service last year and the person on the phone was rude and told me they may be able to make it to fix my furnace in a week or two. I called elsewhere because I couldnt wait several weeks in the dead of winter. I gave them another chance this morning to fix my AC since they are located within walking distance of my home. Bad idea- they were incredibly rude again and told me I would have to wait for a full week and they would come out whenever they could within that week. Who has a week to sit at home waiting? No thanks! I called another local business and got same day service from folks who are respectful and friendly to customers AND have better prices.

Anonymous User

I referred them to my brothers house for a leak. The plumber fixed one leak, but was probably in a hurry, because he didnt bother to check if the leak stopped or if there was another one, which there was. My brother called the man to let him know, but he would have been charged an extra $200 for coming out again, so my brother called a different plumber, who fixed it right and charged only $80. I am never referring these people again.

John McGrail

I called them on a Monday about my bathroom sinks faucet and they told possibly today but probably tomorrow so I sat around all day on Tuesday and no one ever showed even though when I called around 2:10 they said theyd have someone freed up soon. When the clock hit 5PM I gave up. Id used them previously and they were good but the last few times they just wasted my time.

Robert Mann

I was very impressed with McPhillips professionalism. Their furnace appliance was the most competitively priced and they did not include a huge mark-up as other installers do. I liked their prompt response to every need and thoroughness in follow-through. They were always accessible by phone, e-mail or text. This is a local business that deserves our support.

Access 1 Alarm & Audio

Outstanding company of true professionals that will have you up and running when you think it is the end of the world! Not only were they fast, they install a trust and security that will let you sleep peacefully at night!

Tammy G

I have used McPhillips for all of my plumbing, furnace, H2O tank, gas lines repairs, cleanings or inspections and got top rate service every time. I highly recommend them!

James Shields

I can only agree with the Access 1 review, outstanding company. I know it is rare to get a good review, but I want to thank McPhillips Plumbing! You guys rock!

Sam Joudi

Excellent service and professional. I would highly recommend them