Address: | 839 Busch Ct, Columbus, OH 43229, USA |
Phone: | +1 614-436-4949 |
Site: | creativecuisinecolumbus.com |
Rating: | 4.3 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–4PM Closed Closed |
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Anonymous User
My husband and I are both very into food. I am a chef, and we both decided that we wanted to go with a reputable caterer for our wedding because the food would be very important. We spoke with a representative from Creative Cuisine (CC), who promised us everything under the stars to get our business. She went above and beyond, saying that she would be our wedding coordinator and take care of things start to finish. We had some problems leading up to the wedding because our CC rep was hard to get ahold of and seemed somewhat distracted. However, once we were able to meet and hammer out the details, we felt comfortable the day would go well. The day of the wedding, our rep had FIVE other weddings she was coordinating. She was distracted and did not do anything she promised. In fact, 30 minutes before the reception was about to start NOTHING was set up in terms of table decor, etc. so my bridesmaids had to do it. I will say that although she promised us for six months she would coordinate every detail of our wedding, I would have understood had that been the only thing that had gone wrong. When the dinner for our outdoor wedding started, my husband and I were the first ones to be served. We walked up to the table and could not see anything because there were no lights, which (a few days prior to our event) our rep assured us we wouldnt need. When we sat down to eat only one minute after we were served our food, we notice it was cold. Let me say that one more time because its worth repeating. OUR FOOD WAS COLD from start to finish. We told the staff and they did nothing about it. Later on a friend of mine came up to us and told us they ran out of food for the the last two tables. We had a mini burger bar and our rep assured us many, many times we would have plenty of food to go around. Again, I think it is worth it to point out twice that two whole tables at our wedding did not get food. From start to finish the whole experience with Creative Cuisine was a disappointment. As I said before, we were promised the moon and stars and it was a disaster. They are a big company, and Im sure they do tons of these events every single year. What they dont realize or dont care about is that they left a very ugly mark on the memory of our wedding. I would suggest that you don’t give your business to a company that treats you like you don’t matter.
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NguyenBao Huynh
Its been almost 2 months since our May 2015 wedding. I finally found the time to write this review. My experience with Creative Cuisine started has a rocky start and that my wedding almost fall apart. We decided to go with Creative Cuisine because we wanted something different. At first we were happy that with our Wedding Coordinator/director assigned to us. However, there werent much planning involved, 5 months before my wedding My wedding director/coordinator went on vacation. 4 months before my wedding was contacted by a different person from Creative Cuisine asking for 50% of the payment without knowing anymore details or meetings. Then I found out my wedding director/coordinator had quit, and setting a meeting the new wedding coordinator was very difficult, with all the rescheduling and shuffling. But going through the hardship, all the difficulty and the time crunch, I realized how wonderful and awesome my new coordinator/wedding director was. Her name is Kimberly Frank. She went through the original contract, figured out the issues, she found out that the scallop during our original tasting was "appetizer" size and went out of her way to get it fixed. She help us kept a time line of when to get things done. She did more than just her job, she was our friend. We know that we our wedding wouldnt gone as smooth as it did if it wasnt for her. I did not give this a 5 stars, because my husband believe that scallop screw up was not our fault, And he believe that the difference of the cost should have been covered by Creative Cuisine. I gave this a 4 stars because Kimberly saved my wedding. She made it happened. I would recommend Creative Cuisine, beside the rocky start. The food was delicious, the staff on my wedding day was wonderful. And Kimberly really pulled everything together.
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Lauren Cadwallader
I owe some of my favorite parts and memories of my wedding day to Creative Cuisine - its staff, food, decor, and energy! In the initial chaos of starting to search for a catering company, I submitted an online estimate request to Creative Cuisine. I was promptly called by a friendly staff member who asked me a few questions about my vision for the wedding and its theme. She then quickly put together an amazing proposal tailored to our theme and price range and emailed it along within a day! Throughout the planning process my questions – no matter how specific or naïve – were treated with utmost kindness and promptness. In full disclosure I did have serious frustrations with Kimberly Frank as an event consultant – it was extremely difficult to fit in a word into the conversation, but more importantly she did not return emails or calls (it took over a month to get a requested document from her). However, I talked to the company’s management and I was immediately transferred to Jean Ransom who came to represent every other experience I had with the company: friendly, kind, professional, and beyond knowledgeable. Jean was completely accessible, which was especially comforting to me when the weather turned nasty the day before my outdoors reception! But the rain plan flowed wonderfully and without a worry. Creative Cuisine brought in bits of décor for the buffet tables to match my colors and the staff catered in a hundred detailed ways. The food was scrumptious and I’m enjoying reheating leftovers still! A thousand thanks to such a dedicated, deserving company and to Jean in particular.
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Sara S
We used Creative Cuisine for our caterer at Franklin Park Conservatory. Kimberly Frank was our contact person there are so many good things I could say about her. We were on a tight budget and Kimberly worked so hard to keep us in a comfortable spot. She worked with us day and night (literally) to get the menu right and get us exactly what we wanted. She played so many roles that we did not expect, caterer, planner, mediator between me and my mom, budgeter, florist, decorator, and more!! The day of the wedding she was in contact with everyone, kept everyone in the loop, and coordinated between all vendors. I literally never saw her stop running the entire night! She went above an beyond what we asked for and we cannot thank her and creative enough for that. The food- the food was absolutely amazing!! I usually have something bad to say about wedding food, but WOW. We received so so many compliments on the food. It was hot, seasoned just right, and everyone loved it. The service was impeccable! We had last minute change of plans due to rain, and the catering staff had to flip the entire room in a short amount of time. They did it without a hitch. I was absolutely amazed at the work they did to go from a ceremony set up to the intimate dinner setting we had imagined. I could go on and on about Kimberly and Creative Cuisine and how great they are. They truly made our day special and we cannot thank them enough!!