Address: | 2582 Cleveland Ave, Columbus, OH 43211, USA |
Phone: | +1 614-562-4357 |
Site: | kmahomeservices.com |
Rating: | 4.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–11:59PM Open 24 hours |
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Brian Farneth
A cable installer accidentally drilled into the power supply line on the outside my house. I was jumping through hoops trying to find an electrician that would not only be able to come immediately but would also accept payment from the cable companys insurance rather than me. After a few failures I contact KMA. Peggy was sympathetic to my situation and was happy to work with the insurance company, whom she contacted directly so I didnt have to. An hour after I called Jonathan Mesler arrived. He was courteous, friendly, and empathetic to what I was going through. He took the time to inspect all of the electrical components to include the panel and outlets. He never pushed any sales or upgrading. I never told him everything was less than a few years old but he could tell and, unlike a lot of companies, he didnt try to scam me into replacing equipment that didnt need replacing. He didnt have the right parts he needed for the job but was quick to run to the hardware store and get everything. He worked diligently, adding waterproofing around the electric meter and a new weather head, even though neither were needed. For two hours, late on a Friday night he worked and talked to me, explaining everything he was doing. Then he took the extra time to quote me some additional work that I want to do in the future. Amazing company. Amazing customer service. KMA will be my new electric company for any issues I have.
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Anthony hrebluk
We had pretty bad storm damage and our main power got ripped down which pulled the power lines out of the back of the house. We called kma electric they came out I looked over everything with us and let us speak and explain what we needed and show them the damage they were not pushy or try to force anything on us ... they explained how it should be fixed / repaired in detail with us and within a couple days they were back and fixed everything.... super easy to work with very very accommodating and their attention to detail is second to none they used top quality products on our electrical rebuild. There crew was very friendly and paid attention to detail on everything they did.... I will definitely use kma Electric again in the future...... Thanks for making this process easy... Anthony and Alicia hrebluk
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Chris Ahlum
Took over four visits to fix a light. They were suppose to come out one day and never showed, we had to call them and they said they would be out the next day and were late. Technician Jonathan did not seem to want to do the work. Showed up had to get parts left came back, sat in truck for almost an hour, never fixed it. said he would come back but had an important job the next day so we would have to wait over the weekend until the following week. Again did not show up and had to call to get them out. Do not trust what they say horrible follow through, i still need to call someone else to fix my light after paying $250.00
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Brian Riazzi
If I could give a 0 star I would. They told me a week ago they would get me in for a Friday job between noon and 4. At 3:30 they called to cancel it leaving me with a second weekend with an electrical issue I needed fix. They didnt offer any help to fix the issue or rectify it, just told me tough and that I could maybe get in on Monday. Now I cant even get another electrician in this late so they double screwed. I took time to work from home and reschedule a meeting so I could be here and KMA bailed on their end of the bargain. The worst company Ive ever had to deal with.
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Richard D Williams
I was just floored when KMS came to our home to repair our A/C unit. They were very professional. Chris, your service tech was as professional as I have ever had come to our home. He explained all that was wrong with our unit. By the time he was finished with what was wrong with our unit. He explained the price quote. It took me 5 minutes to confirm. That they would be the company to fix our unit. Its fixed, Its running well. Im pleased. Thanks KMA. I will be sure to have you back for sure. I will recommend your company to all who ask. Thanks !!!!!
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Ohio Contractor
Joke of a company. Keeps changing their name and location to avoid the bad reviews. They will run out of electricians soon as know one will work for them wanna know the truth? Call any supply house like loeb or city electric and ask th what the electricians that work for kelly say about him. They are scam artists that find anyway to get to your electric panel so they can tell you its a fire hazard and use high pressure to push you onto a $5000 repair. Please please please get a second and third opinion before using these scam artist.
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Joshua DeSola
Do not use KMA. I had them come out due to a strange issue I was experiencing with my electrical. The technician checked one outlet and straight up told me that he couldnt diagnose the problem. He then suggested that I get a new breaker panel which from them would cost me upwards of $4k. I had another company come out, they took the time to check all outlets and found that it was a very small fix needed, only cost about $200 to get fixed. KMA will rip you off and try to scare, hoping that youll jump in their pocket.
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Natalie Khoury
I was very pleased with the services I received through KMA Electric. They have a strong focus on customer service, and the electrician who came out to give me an estimate also completed the work, putting in a long day during which he explained what he was doing and why. He worked very hard, was polite and considerate, and kept me informed. Based on this experience, I strongly recommend KMA Electric to anyone.
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Jenna Holmes
KMA was prompt in giving us a quote for a new AC unit (in the worst time of Summer to lose your AC). They are very fair in pricing and offered a generous financing option (because losing your AC in the middle of Summer is never a planned expense). The install was quick and customer service was very attentive. I will recommend KMA to clients, friends, and family.
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Duane Thompson
Jeremy came to my house today to troubleshoot and repair an electrical issue in my kitchen. He was very prompt---actually arriving early. He explained everything in the process and gave me a full quote before starting the work. This was the first time I have dealt with KMA but would definitely use them again and would highly recommend this company.
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sean donohue
It is 11:00 and I am still waiting for my 9:00 appointment for a quote. I have called and asked the wait time multiple times and told the technician was 30 minutes away almost 2 hours ago. Not to mention I have to call them to get updates. You would think they would contact you if they were over 2 hours late for an appointment.
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Norman Powell
My father (over 80) called KMA and explained the problem they had. They said it would cost $250 to fix. They came out to the house and it turned out it was something simple and it was fixed in LESS THAN 5 MINUTES without requiring any results. THEY STILL CHARGED HIM THE $250!!!!!! DON"T USE THESE GUYS!!!! CROOKS!!!!!