Walmart Tires & Auto Parts

Reviews 3

PA

Patrick Elston

STAY AWAY! Absolutely disgraceful. I brought my car in on May 30th and asked for a basic oil change. The service was quick and I was in and out within 25 minutes once they started on it. However, the service was about as far from good as it can get. First, I had to wait for 10 minutes at the service desk for someone because nobody was in the garage. I waited there with another customer and rang the bell multiple times. We locates the crew in the garage after we had waited for help and nobody came go the desk. There was no sense of urgency and nobody offered an apology. Strike 1 I let the first thing go because im usually too laid back. I drove away after my oil change and drove back to Lewis Center as I was in London for work. I drove the next day to Milan for work and when I got home I got a warning ping from my car as I pulled in my drive way. The next day more warning pings and finally I got a check oil level warning. I checked the oil immediately and there was none in my car! My dip stick was bone dry. I drove 300 miles at least from the oil change. God knows how much famage has been done to my engine and its a 2014 car. Strike 2 Wal-Mart has now denied any wrong doing. I had to pour over 4 quarts of oil purchased on my own into the engine and the oil level is finally correc. They claim their video footage shows the mechanics putting oil in, but they wont show footage to me because only law enforcement can view it. I am incredibly disappointed with the way theyve handled this. Theyve given a refund, but that is miniscule to the costs Im going to have related to this lack of attention to work due to needing synthetic blend oil changes now and my cars life being cut down now. Theres already a noticeable difference on the way it drives. Shame on you Wal-Mart. Strike 3

SH

shannon mcvey

Work was completed properly but was just a oil change and took over two hours and was only a couple of other vehicles there.

MA

Marvin Russell

You would love the services an low prices they have every day

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