Chick-fil-A

5411 Dressler Rd NW, North Canton, OH 44720, USA

Address:	5411 Dressler Rd NW, North Canton, OH 44720, USA
Phone:	+1 330-966-5420
Site:	chick-fil-a.com
Rating:	4.7
Working:	6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed

Location

Photos 100

Reviews 23

Jamie Jones

I am SO disappointed in the service I received at this Chick-Fil-A. I came in with my husband at 10:33am, which I know they stop serving breakfast at 10:30am. When I inquired about chicken minis the cashier asked his coworkers if there were any left. One of his coworkers said "Yes, there is one order left". Which of course I was excited that I would be able to snag the last one (so I thought). Right after I heard this another worker asked our cashier to run food (leaving us at the register when we had not even ordered) then came back and told me there is no breakfast. My whole issue is that I heard that yes in fact there would be breakfast for me then he told me there would not be. I should have never been told YES, then shut down a minute later. Coming from someone who works in customer service this is completely unacceptable. The cashier came to my table while my husband was eating his lunch and gave me two coupons for free breakfast sandwiches at a later date. I appreciated the gesture but that did absolutely nothing to help me at the moment. I shared my frustration with the cashier and told him I feel that it is unacceptable for something like that to unfold and ultimately leave me, the customer, dissatisfied. After I told him my frustration he proceeded to be argumentative with me and kept trying to justify the situation rather than just listening. I believe the mans name is Rich. I have never had an experience like this at Chick-Fil-A ever. I am beyond disappointed and Im sure his boss would be disappointed knowing the treatment I received in a place that prides themselves on their excellent customer service. I think it goes without saying but I will never return to this location ever again.

Ryan Stargell

Again, Chick Fil A is phenomenal. My family was looking for a place to use the bathroom, and I saw Chick Fil A, and I said we have to go. The line was wrapped around the building twice (they have a unique drive thru line at this restaurant), but I was convinced that like every other Chick Fil A that if we went inside, wed be out in no time. We got in and our food was ready by the time I finished swiping my card. In that short period of time, the waitress gave enriching conversation and even told me that she and all of Chick Fil A loved me. Awesome is all I have to say!

Ashley Hershberger

The food here is delicious, you order and get a number and you wait at your table (if its not done before you sit down) and they will bring it over. This is the best chicken Ive ever had. Fresh and not frozen, crispy, moist, perfect. They have waffle fries that are very good. Theyve got a ball pit play place for kids to be entertained. Watch lunch rush or dinner rush they can get extremely busy. If you do venture there and try to brave the storm dont park right in front of the building, the drive thru line will block you in.

Debbie Weil

Not only is the food consistently good, the people are like no other. I had my sons 1st birthday party at the restaurant since our apartment would not be able to house even a small get together. Not only was the manager, Doug Pugh, welcoming of our party, he and his crew served us kindly. He also gave the birthday boy, his sister & cousins a free plush cow. Their names so far are Chicken, Fries, and Fluffy.

Kathleen Weidner

My order placed had an error, they cheerfully fixed it, and did not charge me for the extra food, which i was willing to buy. The BEST customer relations in food service, and a clean conscientious group of workers! They all seem to work well together. Other businesses should get with the program! I always carry bacterial wipes because most places you eat are not so clean.

Anthony Aldea

People are wonderful. They thought I had ordered off breakfast menu for my full order, but one was off the lunch menu. They fixed it no with no problem even though it was my mistake for not being clear. Place is spotless and play area is really cute. Temptress of the building is nice and cool. The food is amazing as always!

Chiew Johnson

Always outstanding services, great food, and very clean. If you dont want to wait avoid the lunch hour. Its always such a popular place for family to eat at. Glad to have a place to take my grandson when its a rainy day where he can play with other children in the play area.

Carson D

This is the only fast food restaurant in Canton where youll see the drive thru line loop TWICE around the building. But its worth the wait, which I promise isnt as bad as it looks because of how efficient they are! The service is great and food is tasty.

Frank Bosak

I love Chick-Fil-A. This store was no exception. The drive-thru staff did a wonderful job. I even enjoyed a short conversation with the staff member at the window. I definitely recommend this location.

Justin Lipscomb

As a construction worker its always great to come here early enough before work and especially have fresh made food. And it always helps when the Staff is onot point! Great place to eat!

Dr. Matthew Boley

We eat here about 3 - 4 times a week between breakfast and dinner. We love it and have never had a problem ever. We also love the fact they are a Christian owned and operated company.

Martino Popa

A very well maintained establishment. Delicious food and clean facilities make for an excellent experience. Not only that, but the staff is beyond kind to you for your entire visit!

Jennifer Shinton

The best breakfast you could ever have! I suggest the chicken minis but everything is good. We drive out of our way just to eat here because the employees are amazingly friendly.

Evgen Lostrikov

Their chicken sandwich is outstanding and everyone needs to try them just once and they will be hooked. I also love it they have fresh squeezed lemonade and the waffle fries

Dean Cecconi

On par with other chick-fil-a restaurants Ive been too. Always crowded at lunch, but they keep the line moving and get your food out fast. Wish they were open on Sundays.

Bryan Henderson

This location was great! Staff was very friendly, restaurant was clean and my food was in hand quick. I hadnt even gotten my receipt in my pocket before it was ready.

Justin Denlinger

Amazing chicken strips and sandwiches, but the secret is in the sauce! (Chic fil a sauce) I could drink this delicious substance till I died and love it all the more!

Anonymous User

Generic flavorless chicken patty on a boring plain bun with one little circle sandwich pickle? What kind of sandwich is that? You get no love from the scodal

Joseph Martz

My food is always hot when it arises at the table, always busy especially at lunch but the staff is always friendly. Great example of fast food done right.

Marcus Green

They were really busy this am but still the manager took care of everyone including his line staff. He assured that his workers were ok and not overwhelmed.

Valerie McCallister

Wonderful food and great service. Was there today and saw that American Heritage Girls were here. What a great organization for the girls of America.

Jonathan Greenstein

Easy access from the highway, fast service and a play area for the kids. Staff is awesome, gluten free options are available and service was great.

Mindy Wilsford

Great food. Service is always top notch and with a great attitude. The grilled chicken nuggets are AMAZING, and love the diet lemonade.