Address: | 8443 Day Dr, Parma, OH 44129, USA |
Phone: | +1 440-882-3000 |
Site: | planetfitness.com |
Rating: | 4.2 |
Working: | 5AM–12AM Open 24 hours Open 24 hours Open 24 hours 12AM–9PM 7AM–7PM 7AM–7PM |
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ShaneDawsonOffical FanPage
I just joined Planet Fitness about a week ago after leaving my old gym. There was a miscommunication when going over my agreement and long story short, they caused an overdraft in my bank account. I was livid. I called Planet Fitness immediately and explained the issue. They said they were sorry but there was nothing they could do other than give me a $60 dollar credit for future bills. So that made me feel a bit better, but didnt help me at the moment because apparently they were going to try and take the money out of my account again, which would have put me more in the negative with my bank. They said they couldnt help anymore. So the call ended. 20 minutes later I got a call back from the same girl at planet fitness who helped me. She felt bad that they messed up so she took it upon herself to call financial and explain the situation. Not only did she manage to get the pending charge STOPPED so there would be no more overdrafts, they gave me another $20 credit. So in the end, they messed up, compensated, went above and beyond and then compensated me some more. It is so refreshing to see a gym do this. Ive had this exact same thing happen with another gym and all I got was a sorry. 10/10 experience so far, and their actual facility is amazing. Clean. Would recommend
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Laura Hill
This has to be the worst PF ever. If I could rate a half star I would for them. The Judgement Free zone is not part of their beliefs here at all. I went in on a Thursday night around 1030 and the girls at the counter were flirting with all the muscular guys there. Not to mention all the girls running around in tinny work out cloths. I am an average girl, and it made me feel uncomfortable. I decided to try tanning, once I got into the room there was hair and sweat all over the bed still. I wish I could up load the pictures I took to show my friends and everyone I know. Once I left, a guy who I assumed worked there but not on shift was mixing drinks behind the counter for him and his friends. It is unfortunat I am locked into a horable place like this. I warn you, please do not pick this location.
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David Carroll
This is a great gym. The staff works very hard to keep the place clean and they are always friendly. There are plenty of free weights and machines, and its never overly crowded except during peak hours. For ten bucks a month, you really cant go wrong. However, I recommend that you go with the $20/mo black card option which gets you hydro massage, tanning, red light therapy, and allows you to bring guests.
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Elijah L
Upgraded from 2 to 3 because they seemed to have fired all the people who hated their lives and replaced them with human beings who dont suck. Also the best tanning experience of any PF Ive been to (and I travel and see many) the bulbs are always hot and fresh and theres usually not much of a wait. Keep up the good work, keep improving, thank you!
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Joseph Holt
Lots of equipment to use, if you look at the active times on Google to see when its busy/not busy Im sure you can find a time if youre more self conscious. We went around 11 PM, generally only a couple of people and they were doing their own thing.
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tobar 13
They say they dont judge but my God are the nerds obese people and ugly people their sure like to judge ever on else that comes in. its like they get a free pass to be jerks because they are losers .in the new P.C.world order.
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Danielle Johnson
Horrible girls at the front desk. Just walked in & walked right back out, after i was rudely treated. Lacks HUGE amounts in customer service, friendliness & lack luster in explanation to new comers. What a joke, 2 thumbs down!
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Allie Drew
Ive been training here for over a year and I love it. Very clean, friendly staff, plenty of equipment. I love the different nooks and crannies, like the abs and stretching area and the 360 training area. Very affordable!
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Kevin Jr Leahy
Its very clean and well kept. The equipment is typically in good repair except for the occasional machine that might break. I wish they had a bigger variety of free weights, and it gets over crowded at peak times.
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Kari B
The staff is super friendly and the locker room is clean but so much of the equipment is broken and not well maintained. One of my least favorite to visit on my travels due to that simple fact.
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Lynne Lastafka
Its clean, great machines, super nice staff, good hours and thete is no judgement. People leave you alone and if you put the time in the best part is the results. Thank you.
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Quinton Lawman
This is a very good PF, with a friendly staff and clean facilities. Its a pleasure to work out here. I wish they had a pool, but otherwise, its great!
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Allana Mancino
I enjoy going to this gym! I dont like when it gets super busy near New years but they have all of the equipment I need to complete my workouts!
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Heather Jindra
This place is my jam. The staff, equipment, and community make me look forward to training. I am grateful to have such a place so close to home.
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a name
The staffers are immature, there are broken machines, there arent enough machines, and they play terrible music. I left after my first month.
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Christopher Peck
Great place to go workout! The staff is okay. Some are amazing and some are not very good. But if you go and do your own thing you are goid
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Kate Doran
Great gym to work out it. Friendly staff, good machines, & friendly. If youre disabled or injured they can still help you with fitness.
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Michael Elliott
Friendly staff and clean equipment and locker rooms. Not really for serious body builders cut for 10 dollars a month it does the job.
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Bailey Hunter
Love it, feel very comfortable there under no pressure and like no one is even there! Awesome place to workout and a great price too!
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Noufal E
One of the cleanest gym i have seen for the price , I really like this place - lot of equipments and very friendly staff.
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Joe Kowalski
Its always cold. Water pressure Durring shower not good, stays same temperature at least. Normally not too busy
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B Knupp
Hate the fact they close so early on the weekends other than that my experience has been great
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Donny Samkas
Anyone know the fitness trainers last name that works here named Matt? Awesome guy.
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meredith mason
Laid back atmosphere and helpful staff. Good place just to get your basic workout.
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Christiana Rengers
Its a nice place to workout. Never too crowded. Affordable memberships. Clean
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Brent Davian
Clean gym. It is nice to be able to travel anywhere and be able to work out!
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Madison Luman
Was disappointed I had to ask for a tour, everything else looked nice though
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Shauna Smullen
Very pleasant place, can come here workout and really feel good about myself
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David York
How do you beat 10 bucks a month to work out, in a clean friendly gym?
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Tristan John
No wifi!! Which is inconvenient, Bc this is the only PF in Parma
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Samantha McCoy
I love it. Spacious, nice atmosphere, clean and motivating
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Priscilla Zietlow
Love that no one gives you a second glance. Just work out!
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deuce 2891
Good enviorment and staff, slightly crowded all the time
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Tasha Brown
Great experience.. and clean bathrooms and locker rooms.
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Rivera Colon
I love this PF. Better thn the other one on Smith rd.
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Brian Dolezal
Like it and hear its the best of the local Planets
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Allen Holtz
Not too busy, convenient, and clean.