Address: | 7500 Montgomery Dr, Plain City, OH 43064, USA |
Phone: | +1 614-873-3344 |
Site: | made-from-scratch.com |
Rating: | 4.3 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 10AM–2PM Closed |
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Caroline Carducci-Heitmeyer
We hosted a baby shower for my little sister on a Saturday in July, and the food we ordered was supposed to arrive between 10:15-10:30 for our 11am shower. By 10:35-no food...so I double checked my email confirmation and noticed that I ordered the food for SUNDAY-so I freaked out, cried, then pulled it together and called Made From Scratch. I left a VM with Selena and got a call back within minutes. She was wonderfully, calm and asked for a few details, then said: "Let me see what I can do." She called their chef, their driver and long story short, our original order was delivered to my home for the shower at noon. Perfect timing for lunch.They completely fixed and mistake that I made and they did it with kindness and professionalism and the most important part: the food was delicious. Prior to ordering, I spoke with Emily and told her a bit about the shower and she narrowed down the menu options and emailed them to me. We were able to pick from those choices and we were not disappointed. The food exceeded our expectations and of course we are forever grateful for them being able to quickly pull together our order for the baby shower. Thank YOU. We will definitely use you all again.
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Pamela Urban
Our experience with Made from Scratch was one of excellent service and outstanding taste, from the first phone call to the final day of the foods arrival. Our food arrived hot and on time, and was displayed beautifully in my kitchen. The gentleman who brought our food was very polite and professional setting up in plenty of time before our quests started arriving, making sure we had everything we needed. The food stayed hot throughout the evening and was absolutely delicious! The ham was moist and cooked to perfection, the salad crisp and tasty and the desserts simply melted in your mouth they were so amazing!! Our employees were very impressed and felt appreciated to have such a wonderful dinner made especially for them. Thank You Kelley Hudson for listening to our needs and our compliments to the chef’s for such an outstanding job that was clearly well thought out and prepared. I will defiantly call upon you again for our next Annual Holiday Party and future parties we have for our dedicated employees. Pamela M Urban Urban Enterprises Inc.
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Anonymous User
This catering service has TERRIBLE business practices, is unprofessional, and nearly ruined my sisters wedding. There were more then 17 "final" contracts/proposals sent out right up until 3 days before the wedding. Each one was different, and we had to go over each one line by line because added expenses kept creeping in without notification. The food at the wedding was high school cafeteria quality and not worth the price. The coordinator we worked with was untimely in her responses, never kept an original copy of our contract in order to reference the original business agreements, and over-booked herself for the weekend of the event. This is only a small part of the problems we had. I would never wish this type of experience on any other bride or her family!!!! If you dare to use this company make sure you have EVERYTHING in writing from the get go b/c they will try to stick you in the end.
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Susan Marantz
We had a wonderful experience with this catering service from start to finish. Lauren was professional, prompt and creative in preparing the details of our event. She called several days before the event just to check in and see if any changes were needed. The service staff she sent to set up and serve was on time and created a beautiful room. The people at the event, a celebration of life for my father, were very impressed with the flowers and the food. After the event, the clean up was quick and food was packaged for us to take home. All in all, nearly effortless for me and enjoyable by all.
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Diane Bond
I am so grateful for Made From Scratch for making my daughters event easy and memorable! Everyone thought the food was delicious! And to top it off, when I made a HUGE mistake on the day of the event, the entire team at Made From Scratch didnt bat an eye. I felt horrible about my mistake and they simply fixed everything for me. I cannot thank them enough for creating a delicious meal on such a short amount of time (including multiple food allergies!) and making it all delicious. Thank you so VERY much! Super big kudos to all of you!
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Elyse Lyle
Do not use this company unless you enjoy hidden and extra fees that only show up on the final invoice. I was charged almost $400 more than quoted for service because their "computer system was having trouble and did not include all personnel in the original proposal." I should not be charged for a mistake to which I was never alerted. I was also never told about an extra equipment rental fee. In all, I was charged $608.32 MORE than was quoted to me. In addition, they ran out of food. Do not use this company.
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Julie Fridley
We cannot say enough wonderful things about Made From Scratch. They were so amazing to work with from the first interaction throughout the wedding. Lauren was extremely helpful. We were so pleased with every detail and they really worked with us to stay within our budget. Our wedding reception was PERFECT and the customer service at Made From Scratch is beyond compare. THANK YOU so much to the team from Made From Scratch! Our experience could not have been better. Highly recommend this caterer.
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Bryan Sirak
I have attended a number of functions that Made From Scratch was the cater and have always been impressed with quality of food selection and the professionalism of staff. I do and will continue to use and refer Made From Scratch to friends family and business associates. Bryan S. Dublin OH
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Anonymous User
Our companys ten year celebration was a success because of Made From Scratch - everything we asked for was accomplished. We especially would like to mention Carol Chivington. Not one detail was left undone.
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Anonymous User
Carol - Thank you so much for all of your help and expertise planning our reception. Everything was perfect! The food was superb, the buffet and drink tables were gorgeous and the staff was fabulous!
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jane doe
Made From Scratch is a great catering company. We have used them several times and have always been very impressed with the service and the food. Recommend them for any catering need.
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Sheila Hunt Rossiter
Exceptional cater and event planning company. The pay attention to detail and the food is delicious!
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Trey Williams
Very good options and a very friendly and helpful staff.