Address: | 5248 Cobblestone Rd, Sheffield Vlg, OH 44035, USA |
Phone: | +1 440-252-4581 |
Site: | worldgym.com |
Rating: | 3.1 |
Working: | 4AM–12AM Open 24 hours Open 24 hours Open 24 hours 12AM–10PM 7AM–8PM 7AM–6PM |
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Justine Folk
When I was in Ohio for a couple months, I joined this gym and first off, their customer service is the worst Ive ever seen. You can sit at the front desk for an hour and watch several employees look at you, talk amongst themselves in the back and never come help you because theyre obviously lazy. The classes are great but thats about it. Theyre very limited and charge extra for anything they can. I cancelled my membership on May 28th when I left for Missouri and they keep charging you for 60 days after cancellation. So even while Im not using the gym, I got charged well into July. The personal trainers, before they even know your body or anything about you, assume they know exactly how your body works-- and try to make you feel stupid and try to push themselves on you without even the slightest empathy or consideration of what you tell them (i.e. I dont have enough money right now). I know how to eat and Ive been to classes that teach me about fitness and how to workout. So when you tell me that I have no idea what Im doing because I like to warm up a certain way that works well with my body, you lose me. When I was there, I could only workout once a week, and the trainer told me that I needed to push hard and not warm up like I did. But what he didnt mention is if you cant workout more than once a week then go into the gym and go full throttle right away, you can give yourself a stroke or heart attack because your heart isnt used to the pressure and youll hurt yourself. I told him that I wanted to thin out my legs, so he told me to do more weight for the tops of my legs and what you really want to do is more running, less weight and more reps and change up. Severely lacking in just about everything at this gym. HR needs to put a little more work into hiring a more caring staff and trainers who are looking out for your best interest, not just trying to make money. 24-Hour Fitness is FAR BETTER, has a HUGE selection of things to do (and has a pool, hot-tub, weight area, basketball court and 5 times the equipment) without charging extra for them... sure its a little more monthly but its well worth it. Their customer service far surpasses World Gym. They always have someone at the desk who is considerate, sympathetic and OVERLY helpful. They go above and beyond. Their trainers work hard on letting you know whats right for YOU, not what they think you should do, working with you and finding YOUR comfort zone and your goals, payment plans and overall helping you get to where you want to be. Dont join this gym-- waste of time, money and the atmosphere sucks. Try to get into 24-hour fitness and find a payment plan that works for you. They have deals and sales all the time that will save you tons if youre on a budget.
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Krista Petrolla
The gym itself is ok, but be careful with personal training. Dont jump into anything before talking with a manager and do your research first. I joined a team and the trainer delayed giving me a diet, gave me no fitness instruction until 1 month into things, then restricted my meal plan to that of an NPC competitor weeks before a show, after not seeing significant changes in 3 weeks. I have 50 pounds to lose and this severely hurt my performance. During my second training session, he was talking to a prospective client in the middle of the session. After voicing my concerns he spoke of our falling out with the whole team which is terrible sportsmanship. He sent me ridiculous text messages and basically reinforced my opinion that he did not believe I could handle a show prep from day 1, yet he boasted all along that he wanted me to be his success story for the year. Work with someone who will make you a priority and who will empower you- not someone who doubts you. When you start training for NPC you will inevitably mess up in the beginning. But dont work with someone who doubts you when you are learning from your mistakes. He was rude and unprofessional overall.
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Goku116
If you just want to lift heavy stuff and put it down or use a cardio machine this place will work. Honestly almost any place will work for that. However, what they make up in the equipment options they definitely lack in customer service. They made a mistake in charging my Credit Card over $130 one month. Mistakes happen, I dont really care about that, I care that once I bring it to your attention you fix it and credit it back. I spoke with the guy about it 9 times over 78 days, which each time he said it was to be fixed. As each month passed I was charged another $130 (In total almost $400). Finally on Day 79 I talked with someone differently before they would not let me because they said only this person could handle it. After 5 min of discussion that person admitted how inept the other person was apologized and with 3 days I had at least one month credited back. I am still waiting on the other 2 months, but I just called back on those today. We are about on Day 86. All gyms do the same thing, what separates it from a Great gym is how they treat their clients.
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Michael Zeidler
***FIND A DIFFERENT PLACE TO WORKOUT***!!! I joined this gym last February while I was temporarily working in the Lorain, OH. My experience was fine until a few months after I froze my account WORLD GYM began charging me for "cleaning"--"membership"--"misc. fees"....what a scam. I was told when I froze my account that I would have 6 months to rejoin the gym, at that point if I did not rejoin my membership would be terminated. Instead after the 6 months they just started charging me for all of the things I mentioned above. I would call each month when my statement came with charges for a gym I had not been affiliated with for months. Each time Id call and try to speak to a manager-- they were conveniently never available. Got the run around time and time again, now my monthly statement arrived and guess what...MORE CHARGES. This place is awful. I suggest buying a weight set and lifting at your home.
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sarah Vanhoose
In my experience I noticed that the machines are dirty I watched other people work out and not spray the machines down after they use them and none of the workers said anything about this to the people so they know and to make them aware to do so. I did see cleaning sprays on a table in the corner but they should really have a spray bottles on every machine and the workers should encourage this. The people who work at the counter were very nice and the bathrooms are clean. I did some of the classes like the zumba wasnt that much fun to me they made the zumba more of work out then a dance if you know what I mean. example doing squats over and over again isnt dancing. I will still use the gym but make sure you clean the machines down before you use some of them. Some where really dirty when I cleaned it down before i used them,
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daniel walker
worst gym i even been in i would suggest never to join they fee for everything super horrible prices the equipment is old and nasty super dirty place nasty i would say not to join if u dont wanna get a disease and they are horrible customer service they make u have a contract with hundreds of dollars you have to pay a year for no reason super expensive horrible trainers and everything is bad there the worst place to be in honest ppl and horrible at what they do they equipment is horrible u can get hurt they never forgive u if u forget to pay or change your card so they will fee you like 30 dollars no forgives policy they have they never call you to help you out they want you to fail and waste your money i suggest never to go there join planet fitness or no gym but world is the worst gym ever