Address: | 317 W 1st Ave #101, Albany, OR 97321, USA |
Phone: | +1 541-905-4158 |
Site: | level3salonandspa.com |
Rating: | 4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM Closed 9AM–8PM 9AM–5PM Closed |
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Sarah Haile
Regarding their nail services: I would NOT suggest Level 3 downtown. I had my daughters birthday party there and they called me Friday morning (before our Saturday morning appt for 4 girls mani/pedis) to confirm the appt and to inform me that I was quoted the wrong price and it was going to be over double the cost. I couldnt find anywhere else to go with less than 24 hours notice of course, so I showed them my emails that proved the quote I was given and they said, "Oh well, sorry. I dont know what to tell you. That girl doesnt work here anymore because she was a horrible receptionist." They came down a little in price but were super rude to my girls, made me feel like I was nickel and dimeing them and I ended paying about $100-$150 more than I expected. They could have at least treated the girls well. I tried calling to talk to the owner, he called me once, I called him back and left a message and havent heard from him since. Normally I wouldnt post something so nasty and detailed about a business, but I did my due diligence to get the problem solved and I was treated about with the same respect that I was given the day of the appt. It was completely humiliating and I will never go back.
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Annika Sofie Heramb
My partner and I had a great couples massage there, and even though it was both our first time getting a professional massage, we highly enjoyed it. We were lucky enough to get an appointment on the day, and were greeted by friendly staff and amazing smells. The building itself is rather confusing to navigate, but the staff helped show us around and waited for us to make sure we got to where we were supposed to be, without making us feel stressed or pressured. We even got our own locker room to get dressed and undressed in before and after the massage, which was a nice touch. The whole atmosphere, especially on the lower floor, was calm and relaxing, from the scents to the music and lighting. The massage itself was amazing, with heated massage tables to hot towels, and of course, great masseuses. They both talked quietly and asked for feedback with regards to things as pressure, which made the whole experience tailored towards our own needs and level of comfort. Would highly recommend.
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Rhaven Henry
Okay. I wish I didnt have to give them 1 star. I went there for a bridal package. At first I got a massage which was great! And then a full body scrub which was also great because Echo was amazing and very nice. Sadly, after I got done with lunch, I went to go get my nails done. My bridesmaids had already gotten their nails done but by a couple different people. One of them got theirs done by a girl named Tammy and one of them was crooked. I thought itd be fine. Then I get my nails done by her and they are so messed up. She didnt seem to know what she was doing. She put way too much glue on my tips and didnt put enough acrylic or too much so that it was very un even. She didnt even bother to file them. Then she went to blow her nose, and didnt wash her hands. I wouldnt recommend getting your nails done here ever !!
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Kassandra Waltenburg
If could give this salon 100 stars I would! This is the absolute best place to go. I brought my whole wedding party and family members for all sorts of treatments. Jake is an amazing hair stylist who made my wedding day hair absolutely perfect! Holly and Tammy made mine and my bridemaids nails fantastic!Meribeth made my make up gorgeous! Jesse was so sweet and was a huge help at setting up everything I asked for and making sure my wedding experience with their salon was the best it could ever be! Anyone looking for the queen experience this is the place for it! Thank you to everyone who helped with all of my requests!
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quasaraVen
Kristi gave me an amazing custom massage to target my problem areas. It was very intense but she definitely knows what she is doing and I am 100% coming back to continue getting treatment. I would highly recommend her if youre trying to target very knotted muscles. My only criticism about the spa/salon itself is that it feels more like just a salon and not so much a relaxing spa. My suggestion would be some meditation music in the locker rooms to drown out the high energy music upstairs and more aromatherapy smells. Possibly lower lighting. But thats just being really picky. This place is wonderful.
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Laura Hawkins
Can I just live here? Seriously, I had horrible neck issues that were causing me headaches and constant pain. I went to a chiropractor and my regular doctor and still found no relief. ONE session with Christie and I was sooo much better. After three massages in a few weeks I was completely well and I found the cause! She was so knowledgeable and helpful and gave me stretching exercises to do at home. I have not had one problem since. Amazing. Not to be too lengthy but I have also had incredible haircuts, color and mani/pedis by Karli. She brings sunshine to your day!
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Anne Gourley
The providers are all very professional and very you walk out on a cloud. My facial from Echo yesterday was wonderful. I didnt know a facial could encompass your whole body. When she wrapped the warm towels on my feet, it was heaven. Everyone needs bodywork for good health and this salon and spa is about feeling inner as well as outer beauty. If you dont live in Albany coming here would make it way worth the trip, lovely experience.
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Brittney Foss
I go to see Brooke. She always remembers the colors I like and what I want to do to my hair. If I ever feel like changing it up I just give her an idea of what I like and she makes it happen. I have used her for wedding up-dos, hair cuts, colors and styling. She has stopped me from doing things that would cause excess damage to my hair or that would have probably not looked good with my shape of face. I cannot recommend her enough.
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heather nichols
Went there yesterday and they didnt get my appointment right as far as what i requested and I was told that Im out of luck unless i come back another day. The stylist was a nice lady that felt bad but that doesnt make up for the fact that i cleared my schedule to get my hair cut and colored with a friend from out of town and they didnt care enough to fix there mistake. I will never go back.
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Shelli Mikesell
Have had the opportunity to try many wonderful services at Level 3. My massage treatments with Christie Ocheske and Sara Allen were wonderful. Have gotten may hair and nails done too! Great place to be pampered by friendly professionals in a beautiful atmosphere.
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Onica Kibby
Albany is so lucky to have such a gem of a salon in Historic Downtown! Full service and professional! You cant beat it! And the salon is absolutely gorgeous and everyone is so nice and they are artists with passion! Thanks ladies! I alway have a great time!
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emma allen
I went and got a massage by Sara Allen and it was just a wonderful and an amazing experience, I highly recommend this salon. I love this salon... It just lift all of the stress off your body! I DEFINITELY will be coming back!