Isse Salon

Address:	Isse Salon, 880 NE 25th Ave # 3, Hillsboro, OR 97124, USA
Rating:	0

Location

Photos 100

Reviews 5

Jess Avila

Well where do I start? To begin Id like to say I had amazing service every time I came here. They always took me in as a walk in and never hesitate. Until a week ago I came in for a solar French set and the gal Faith (if that was even her real name) completely messed up my nails. She was extremely sloppy and left all of my nails uneven and with a ton of residue on them. I wasnt satisfied but was running on a tight schedule and couldnt have someone else fix them on the spot. I came back and they had me make an appointment even though I had called to make sure they had room for me. I said okay thats fair. Come the day of my appointment and they were "too busy". So I say Ill come back another day. I come back a 3rd time and again theyre now "too busy". All of a sudden I became an inconvenience to them and couldnt find room for me on the schedule. If I could give them zero stars I would. Nikki the completely rude and unprofessional manager refused to take me in or give me another appointment. At this point I was furious and I had already kept my cool throughout. I told her you know what just give me my money back ($40) and Ill go elsewhere for better service and get them done since Im an inconvenience to you guys. She insisted they didnt do cash back or gave refunds. I asked her to show me where it says they dont give money back or a policy or on the receipt. She said I dont know what you are talking about we dont do that here. I refused to leave and asked her again. She then walked away and started doing some other customers nails and began to tell her about what was going on. I was like WOW are you kidding me?! NEVER AGAIN will I EVER come back to this place again! Do not recommend and also they take the liberty to take your cash or debit card out of your wallet if youre nails arent dry yet without your permission! Watch out! UNPROFFESIONALS!!! Next Day: I got a call by the gal at the front desk. I declined the bribe they offered (free service) in order for me to take down my review. Then they proceeded to harass me on the phone...

Avery Seston

*** update*** Sophia the head receptionist days later called to make it right. The owner agreed to refund me some of what I was charged**** STILL Had the most painful pedicure Ive had EVER... they rubbed the skin around my nails raw, "fixed" and in grown nail ( that I didnt know I had-- it would be painful prior if I had one) made me bleed. Then proceeded to spray alcohol to clean my skin and use acetone for touch ups which stung to high heaven and they did it on more than one occasion. I also got the paraffin wax ( and Upsell which they never mentioned it wasnt included-- Ive been to enough to know it was) and that was so hot it burned my skin which was already tender from the "work" finally the woman proceeded to give me my massage in a half ass way. Using one hand while perusing her text messages... horrible To add insult they charged me $45...I had called before (on Monday-- went for the pedicure Wednesday)and had been told $30 and when I brought it to the business owners attention. She said her receptionist was new and made a mistake who I told her I didnt talk to. I spoke with a nail technician with and accent...she had her receptionist take my name and number and then had the receptionist call me back. Break down the services, offering no reconciliation. Bad business practice. Theres a bunch of nail salons to choose from and Id tell you to steer clear of ISSE. They leave you in pain and then ask you to pay for it.

Anonymous User

NEW OWNERS!!! Ive gone to Isse a few times for nails and toes and it was ok. Most of the employees were friendly enough. However, I was surprised to learn at a recent appointment that they were closing for a COMPLETE remodel, as they are now under new ownership. I just went in for Shellac Nails last night to check out the results of the remodel and was SO IMPRESSED! All of the pedi chairs and nail stations are brand new and the interior looks much nicer and feels more relaxing. Even the employees seemed nicer and more relaxed! The new owners really did their research with the new equipment. Im always worried about getting pedis because of the risk of infection from the air valves and recycled water, and I mentioned that to them. They showed me that the new chairs dont recycle water through the foot basin anymore...they have this great magnetic gadget-thingy that creates the air that makes the bubbles. Blew my mind! Cant wait to try out the new chairs and get a pedi! Oh...and 10% discount for Intel and Nike employees...score! Check it out...I think with the changes the new owners made will bring you back again and again!

teresa reihl

I recently had my lash extensions filled. I should of known it was going to be a nightmare experience when she used scotch tape to hold down my lower lashes. The fumes from the glue was so strong my eyes were burning throughout. I heard her drop the tweezers she was using on the floor. She just picked them up and continued to use them! My bad for not saying something! I went to pay and it $30 more than I paid at a salon in downtown Portland!! When I got home to look at them since I couldnt see anything in the dark salon ( and she left me to go do someone elses nails while I was laying on her table) I realized how stiff they were & they actually hurt! Im thinking she must of used super glue or something. I have had them filled before at other salons and they have always been soft & flutterly. Ive already in 3 days had 3 of the outer edge ones literally break off of my natural lashes!! So upset that Im so uncomfortable with these on & what damage is possibly being done to what little natural lashes I have left!! They will never get my business again!!

Julia Irvin

I go to a nail salon on two things...one is the quality of service two is the price point. We just moved here so I needed to find somewhere to relax and get pampered. I went in for a shellac mani pedi. It was $71 which is higher than what I was paying in San Diego but if its great than its worth it. The "message"on both hands and feet was a quick rub of lotion. I also get Pedicures in the winter to try and keep my feet soft. The paraffin wax was a nice touch but because the tech didnt hardly buff them my feet were rough when I left. The shellac was also on my feet cuticles so I know when it grows out im going to have a large ridge and possuble lifting. The manicure water was super cold...probably should have said something but I have never had to at any salon in the past. The pros are the message chairs were comfy, the technician was really nice, they have cute kid chairs, salon is well kept and has a great atmosphere. I used to get shellac acrylics back home but Im afraid it will too much to get them here.