Address: | 434 N Tillamook St, Portland, OR 97227, USA |
Phone: | +1 503-281-1238 |
Site: | clowroofing.com |
Rating: | 3.2 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed |
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Anonymous User
They have a minimum charge that is quite high if all you need is a small roof repair (over 300 dollars). I had a small leak, which they came out and "fixed". In fact it still leaked but they have a 1 year guarantee right so this should be no problem. Yeah right. After a month of emptying a bucket under the leak they finally came out to fix it a second time. By this point the rains had stopped so I thought it was fixed, but it wasnt. I had to call 3 times to get them to come out again and begged them to let me be there so I could see what they did and make sure it was going to fix the problem. They came when I was not home, at least they said they did, but it still leaks. So a few more calls later and they claim that they have no record of the 3rd visit (like I said I dont think the guy even came out) and that because it was now 13 months after the original repair the guarantee was done and they could only come back for another 300+ dollars. So I got another contractor to come out, he reported that their work was very substandard, they had not put any new felt paper down, did not in his opinion replace enough shingles to cover the problem area, and had improperly flashed the vent. The second contractors work appears to have fixed the leak on the first try. Do not use these guys.
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Laura Ticer
This was my 3rd project with Clow and was a complete re-roofing of my home. The other 2 projects were a major roof repair around the chimney and a siding replacement on part of the home. I was extremely pleased with their communication and work on both prior projects. Doug, my representative, was fabulous, great communication and a really nice guy. He provided samples of various roofing materials and dropped them off for me to review. His communication and follow-up throughout the project, and after completion, were excellent. The roofing team was so nice and polite and worked so hard! They kept the property amazingly clean - there was absolutely no debris anywhere, even on my plants! You could not even tell a roof had been replaced, it was so tidy. The team worked non-stop to complete the project quickly. I would recommend Clow Roofing to anyone needing roof or siding work. Whether a small repair or a total re-roofing, they will do a fabulous job!
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Emma Beagle
The guy showed up for the bid 15 minutes late without calling. I had already had a moisture specialist consultant to confirm what needed to be done and just needed the actual labor. The guy insisted on going inside my house and within 5 minutes I had to ask him to leave because he became combative saying I didnt know anything and that the contractor was wrong. He then started insisting my roof is 2 over 12 when it is 4 so I explained that I have just had plans drawn for the city and knew the pitch. He was so rude and authoritative that I felt uncomfortable with him in my house. A friend had used this company and had to go to mediation but I was willing to believe that maybe it was due to the particular crew. THANKS TO CLOW ROOFING I WILL NOT FEEL SAFE HAVING A CONTRACTOR IN MY HOUSE AGAIN! They get one star because at least the guy showed up and because this site wont let me use negative stars.
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Anonymous User
We originally used Clow Roofing because their big sales pitch was how long they have been in business. Im not sure how they have been lucky enough to survive so long because it doesnt show in the service or quality of work. We had vinyl siding installed and never knew when or if the crew was going to show up. When I contacted John at Clow Roofing, he made me feel like I was bothering him and made excuses for these guys that didnt speak english so I couldnt communicate with them. The installation was sub-standard and a few years later now, we have some issues with our siding. Called John. Basically told me that he would get back to me when he had time. 4+ weeks have gone by and no call. DO NOT USE THIS COMPANY
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B
I have experience with this destructive company twice when two different landlords hired them. Called the Portland Police on them when their employee vandalized City of Portland property and embedded it in the roof in retribution for requesting that they not DUMP glue all over my merchandise. They destroyed lights and dumped thousands of bits of tar that remain to this day. The owner claimed he was going to repair the lights and did nothing except send the employee that I said I would not allow near my property. After this they left a monument made from roofing vinyl. See photos. They deserved to be sued and arrested.
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Phillip LEXX
Worst experience ever with roofers, lied about what they did and left roof leaking for another year, came back after smearing tar on metal trim and called it good. No leaks from Their work. Roof is 45 years old and they believe it isnt leaking even after city has inspected it and found it to be leaking! They believe a shot roof can be patched. These are CLOWNS who will take your money and Refuse to stand behind their work! Want to be entertained hire real CLOWNS and not these CLOWNS!
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Michelle Carew
I had a great experience with Clow Roofing and Siding. Denny returned my call right away, and was able to come out and investigate the leak in the roof. Scheduling was easy, and Justin came out promptly and fixed the original leak -- plus a new one -- efficiently. Everyone was very easy to work with, helpful, and professional. They explained the problems clearly, and fixed them quickly. I would definitely recommend Clow Roofing.
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Patti
My husband & I had siding replaced, great company. Best price out of 3 estimates. Doug was patient with our questions & concerns. Lonny was dependable, knowledgeable & a hard worker, he always went the extra mile for us with our many requests. Crew always kept property clean & tidy & showed care when we had a party in the middle of installation. We would definitely recommend Clow Roofing & Siding.
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Robert Aungier
I was pleased with the work done by the crew at Clow Roofing. I liked that I could clarify the bid with Denny initially and Vern came to look over the job the day before the crew came and talked with me about how they would proceed with the partial replacement. It was good that they involved me in the process and I would not hesitate to recommend them to friends with roofing needs.
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Jim V
I was out when Vern finished the siding job, so I didnt get a chance to thank him for a job well done. The extra attention to detail and quality of work was top notch, and exceeded our expectations. Even the clean up showed a high level of professionalism. We really appreciate the result. Please pass along our appreciation and thanks to Vern and the team at Clow.
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Janis
John was my salesman, and he was very friendly and honest. The crew did a great job with the installation of my new roof - very professional and courteous. I also had them repair a leaking window (not related to the roof), that nobody else was able to fix. They took good care of our home and treated us like family. Id call them again.