Address: | 15712 Mill Creek Blvd #8, Mill Creek, WA 98012, USA |
Phone: | +1 425-338-1215 |
Site: | masterswa.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
MA
martin g
5 star service, from start to finish. I called them on a Saturday morning and had my roof repaired and completed by the same Saturday evening. I called them on Saturday morning, and had a text reply from Chuck within 30 minutes saying they would call me back. Chuck called me back within the hour and listened to my concern, as I had lost shingles off the roof and that there was a banging when the wind blew. He told me he wanted to get a team out to me that afternoon before the next expected storm came in that evening. He worked it so one of his teams was at my house by early afternoon and they had the roof looked at within an hour of arrival. He then gave me an immediate quote, (which was a really good quote), and told me how long it would take. His team set about working on the roof while one of the team went to get the matching shingles. His whole team were professional, polite, curtious and friendly. I had my roof repaired and finished 3 hours later. Chuck is very professional, helpful, attentive and friendly and I would highly recommend him, and his team, to everyone. (FYI. he was the only person to reply to my call as i had called 3 other roofing companies, and none of the others had even called me back). Chuck is so far ahead for quality and response than so many others.
DE
Delia Krimmel
We had an unexpected roof leak by our front door. While we had to work with an unprofessional, slow and expensive company to fix our walls (through insurance), I decided to research for a roofing company myself. After emailing multiple companies, only Chuck answered back professionally and timely. He was very quick to set up the free inspection and he joined his own team for fixing part of our roof. The cost was very affordable for the repair and they even had a warranty. Great company. The only thing I would point out is to contact them ahead of time during the contractor season (late summer, early fall). Thats when housing market and repairs are in demand in WA because of the weather. We were selling our house a month ago and had to do another unexpected repair on siding. We really wanted Chuck and his team again but sadly they were busy and unable to return our calls, so we had to pay premium with some other company for a fast job. Overall, great company though with good service.
JA
janet roehnelt del aguila
I had a great experience working with Chuck Dominguez, owner of Masters Roofing. Over the course of three weeks, I talked to him and picked his brain in order to obtain a bid on a roof job for my house that is in escrow. He is a busy man, but rest assured he always calls back and is incredibly professional. During my time talking to him I learned a lot about roofing and am incredibly grateful that Chuck took the time to educate me on types of roofing material best recommended for my type of roof top (flat, torch down). While I didnt use Master Roofing on this project (our home buyers decided to go another route), I am left impressed with this company and everything it does to be honest with their customers. Chuck, thank you for working late hours and weekends to communicate with customers like me, that have lots of questions. I will recommend you to all of my friends!
DE
deanna hinojos
my husband and i are very pleased with the work done by masters roofing located in mill creek. the time and attention give to us explaining how the process would go and about the quality of the materials they would use was invaluable in helping us choose them over other companies wanting our business. we made the right choice and have already recommended them to neighbors who were as impressed with the job the roofers were doing as we are. the employees are courteous, professional, and experienced and we could not be happier with the results. chuck was involved every step of the way and the yard was left clean with no debris to be found anywhere. we highly recommend Masters Roofing.
AM
amber hawkins
With all the positive reviews I was hoping the experience would be better. Granted ours was a small job to fix some siding on our house. They were out at least 5/6 times to fix / redo the flashing/siding which I was grateful for the follow through. But then when they were going to finish everything up the contractor said he was no longer with the company and someone would contact us. We never heard back. Months later I get an email asking for a review, I informed them I had a bad experience, instead of looking into it they responded and apologized and asked if I wanted to be taken off their email distribution list. They missed an opportunity for good customer service.
D.
D. C.
Chuck is a top-shelf guy. He is very personable and from the old school of craftsmen who truly care about all aspects of the job that his company is going to do for you. Chuck came out to our house and met with me and my wife at a time that was convenient for us, and he very patiently described and discussed our options for repairing (replacing) our roof. I am also a tradesman and so I recognize good work when I see it, and I know what it takes to run a small business. Chuck and his crew replaced our roof for us and they did it on time, ahead of schedule and we couldnt be happier with what we got. I recommend Masters Roofing to everyone.
JE
Jennifer Holland
We worked with Warren and Chuck to install a new ridgeline, repair flashing, general shingle repair, and to schedule roof cleaning before we put our house on the market. They were fast to put us on the schedule. They came out and in a matter of days our roof was repaired and perfectly cleaned. We had a pre-inspection on our house and an area that was not part of the previous bid came up as a concern. They came back out to the house and fixed free of charge a couple of days later. They work efficiently and do a quality job. I would highly recommend them for any roof needs, and will be having them come out to look at our new house.
RA
Randy Brians
Chuck and his crew were excellent. We had multiple roofs worked on at our large dog boarding and daycare facility - which is challenging because we must always make sure all the dogs safety comes first. This requires extra patience and communication - and the crew was fantastic at stepping up that way. The bid was competitive and knowing that Chuck and the company are local and steady was very comforting. We would highly recommend Masters Roofing.
NA
Nahshon Graumann
Have had the privilege of working with Chuck and his team on several projects and always appreciate the professionalism and follow up. A critical component we are looking for in any company we work with is their ability to perform to schedule and maintain a clean work environment. Masters Roofing has always excelled in these areas, a primary reason they are a top roofing company on our list and one we gladly refer others to.
GR
Greg Plank
Chuck and his entire crew did a great job. They were accurate with every detail that was quoted and we are very happy with the new roof. It has been a relief not to have to worry about the roof with all of the rain we had last year. Masters Roofing was not the cheapest quote we had but you get what you pay for. If you want a Nordstroms experience not a Sears experience contact Chuck and he will take great care of you.