Address: | 5601 E 18th St #103, Vancouver, WA 98661, USA |
Phone: | +1 360-513-6150 |
Site: | legitroofing.com |
Rating: | 4.8 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed |
JE
Jeri Wilson
I am in desperate need of a roof but due to a disability I am unable to afford one. I have tried to save money towards replacing mine over a period of years but due to the cost of medical insurance to pay for the prescriptions that sustain my life along with all the other curve balls we are all thrown, I have been unable. Will Porter from Legit Roofing called and asked if I was interested in having an inspection and bid. I explained my situation and he told me about Legits No Roof Left Behind Program.He was very knowledgeable, courteous and professional. He asked if I would like him to give me a call back when nominations began . During the call he expressed enthusiasm and was very genuine.He let me know this was an opportunity offered once a year to deserving members in the community to get a free roof!, Months later Will called me back asking if I recalled our conversation. He notified me that nominations were beginning . He provided me with the web address and explained the process of applying.. He even offered to help guide me through it if needed.I was so grateful that he called back.I told him if there was a catch of some kind involving money, I didnt want to waste anyones time. He assured me that this was an exciting opportunity for Legit to pay it forward and there were no expectations to those participating.Kudos to Legit Roofing company for extending a helping hand to those in need:) . Their example will hopefully inspire others to do the same..Will is an asset to this company. He demonstrated pride offering this service, along with courteous professionalism. He followed through by actually calling me back just as he said he would. I believe that your company is setting an example for a lot of other people in our community. Legit is setting the bar high for their competitors! I would recommend you as a result of my experience.Thank you for helping people when they simply cant afford to help themselves. I am grateful you are part of our community.Thank you Will for letting me know about this program . I had no idea that what I thought was just a sales call would turn into all of this.
MA
Maira C
Legit Roofing is wonderful to work with. I called on a Friday for an estimate and Richard came out Monday. I had met with other roofing companies before and none were as thorough as Richard was. My boyfriend and I are young, and I have noticed that sometimes contractors arent as thorough or patient with us I assume partly because they might think we are unable to afford their services. I did not catch that at all with Richard. He went into our attics (which none of the other roofers did) and sat with us for more than an hour explaining their wonderful roofing system. He also took pictures showing us why certain things needed to be done. He didnt just tell us what we needed, he explained why and what our current situation was. We ended up booking Legit Roofing because of Richards thoroughness that same day. They had a cancellation and we got our roof completed in less than two weeks of our estimate appointment. The crew, specifically Rick, that came to take care of our roof were informative, patient, and respectful. They left the place cleaner than when they first arrived. Legit Roofing was very thorough and communicated with me each step of the way when a few unforeseen issues arose like feet upon feet of rotted fascia, rotted plywood boards and rafter beams. I am just waiting on my gutter instillation next week and expect itll go smoothly as everything else has. Even the office staff, specifically Courtney, were very helpful in sending me an invoice early so that I could send it to my home owners insurance for a reduction. Overall, wonderful company. They may be a just little more expensive, but youre paying for quality and a GREAT warranty.
KE
Kellie Mendenhall
First Id like to say that our roof looks gorgeous and the quality and warranty are great. Its the best one in the neighborhood, IMHO. That being said it was not a problem-free experience. We had a few issues along the way most of them minor and the major one was out of the companys control. The reason that I rate them 5 stars even though this was not a seamless experience is because of how they handled the situations that arose. To me the true test of a great company is how they take care of their clients when things are not going so well...how do they react when you report an issue, how quickly do they resolve that issue and how do they compensate you for the "pain and suffering" caused by that issue. On all three of these factors Legit Roofing was spectacular! The owner, David, actually came and worked on our roof himself to get the project heading in the right direction and sent his best team over to complete it the next day. On top of that I could tell that he TRULY cares about his clients and his companys reputation. He and his dad were very nice and made everything right just as soon as we reported the issue. Now THAT is a FANTASTIC company!!!
RO
Rob Suksdorf
My wife and I contacted Legit Roofing while in the middle of selling our home. We had a very short time frame to work with since we were closing in 14 days and had to have the roof completed by closing. We called Legit Roofing in the morning and that same day they sent out Stacie to come take initial measurements and go over options. After talking with Stacie she quickly gave us a timeline and cost estimate of the work that needed to be done. Stacie checked in with us multiple times a day and updated us along every step of the process, Stacie did an excellent job with communication throughout the project, and even after the project wrapped up! Stacie truly acted as a corner-man for her customers. The roofing project was completed on budget and FASTER than estimated! The roof looked amazing, and they left the outside of our house cleaner than it was when they arrived; I would recommend Stacie and the Legit Roofing team any day!
RI
RICK CASEY
We called Legit to get a quote on our roof and new gutters, the roof provided a few problems do to a low pitch its 3/12. Phillip from Legit gave us a reasonable quote on the job and we hired them that day. The roofing material was rolled roofing/torch down that incorporated the gutter system as well which in turn required rebuilding and truing the fascia, Caleb and Rick worked out a process that worked out wonderfully, and worked together to overcome any other issues that came up. The roof and gutters look excellent and added a ton of curb appeal along with added value to the house. We are very pleased with the job that was done and highly recommend you consider Legit Roofing if you are in need of a new roof and or gutters. And on top of how nice everything looks is the peace of mind provided by a 50 year Warranty Thanks to the crew at Legit for all your hard work!
LA
Layne Prest
Legit lives up to its name. They were responsive when asked for a quote- coming to meet with us in person when it was convenient. The explanation by the rep was professional and complete- he answered our questions and gave us a detailed itemization of the work. He was enthusiastic but respected our wish to wait for other bids and take our time with the decision. The bid was lower than others substantially. The work was done sooner than expected, with ample communication and coordination with us by the office. We like their work and the clean up was thorough. At the end the guy was a bit over-eager trying to get payment but gave us room to look things over well before we sent the payment in. All in all wed definitely recommend them.