Champion Car Wash & Detail Center

250 NE Garden Valley Blvd, Roseburg, OR 97470, USA

Address:	250 NE Garden Valley Blvd, Roseburg, OR 97470, USA
Phone:	+1 541-672-5127
Rating:	2.1
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM 10AM–4PM

Location

Photos 7

Reviews 22

Cole Radford

Horrible service. Here was my experience in a nutshell: Drove up to the entrance, guy takes my money, and begins to "wash down" my vehicle. In the process, he broke my side view mirror on the drivers side. Looked dumb-founded, as I looked at him. He called over his manager, and thats where the whole thing went down hill. His manager came over, and looked at what had happened. THE MANAGER NEVER SPOKE TO ME AT ALL. He just told the employee to duck tape it back on. Seriously? Thats how youre going to fix the situation? After that all happened, went through the wash, and what not, parked my car outside, and came back to talk to the manager. He was horrible. Wouldnt even look me in the eyes while talking to me, and basically told me that the Car Wash was not liable for my mirror, as they are not liable for any belongings as it is in the wash or washing process. Needless to say, I am frustrated. I had to get my mirror fixed, which costs money, and Champion Car Wash doesnt even care that it was their employee who caused the damage. Never going back, never recommending it. What a joke of a business.

Shania Siron

Their machine completely shattered my rear view window and ripped off my rear wind shield wiper. Worker vaccuumed out the glass, but told me that the machine was working fine (implying that it wasnt their fault). I filed an insurance claim to find this car wash company liable for the damage, however the owner has ignored my calls for 2 WEEKS! Employees leave messages for the owner when I call, but I have yet to receive a call back. Employees also cant give me a cell phone number to reach the owner at or tell me when he will be in the office. Horrible horrible local business. If you care about your car at all, just find the time to wash it your self or donate the money you wouldve spent here to a high school student car wash!

Tammy Taylor

On a friday i made an appointment to get my teenage sons car detailed on the following Monday. My son showed up and was told that no one was there to do it. When I called they were unapologetic and rude. They would not tell me when the manager/owner was usually there nor would they give a number where he could be reached. I now have an app next Monday at Auto Brite, the gentleman I spoke with was knowledgeable, considerate, and professional. He will get my 150$, with more service given to the car as well. Oh, had to give one star because it wouldnt let me give none!

T M

They broke our windshield wiper off the back of our van. We turned right around without even leaving the parking lot, to notify them. She came out looked, and said sorry there is nothing we can do. They claim there is a sign that says they are not responsible for damage to the car. She also stated the car wash can be a little rough, and that is when I explained that it was after the wash when the employees were drying us off! She still stated they would do nothing to fix it! Horrible customer service... never again!

Joseph Vanek

Their machine broke off a piece of our car. The piece they said was "lose"... But it wasnt. Then he just threw it in our car and said "it came off". The guy was rude and doesnt know what customer service is. Then the machine started to make our car roll back. The guy blamed us for being in reverse, but our car wasnt.... I see why a 40 year old man is working at a car wash... Doesnt have any skills.... Never going here again.

Anonymous User

A lot of small stuff was left out in hopes that I wouldnt notice. I had to point everything out that was missed even then the guy lied and tried to cover up for himself by saying "oh that didnt come off?" Or "I just cleaned that 10 minutes ago" or saying his boss rushed him. Yeah right dummy, I spy a lier. Incredibly unhappy with the particular guy that did my car.

Amber Mathis

i have never gone to champion car wash, but today i wanted to get my car done, i do have to tell you that after reading the reviews, it was enough to make me go somewhere else. maybe as a company, this place needs to change some things and maybe hire a more profeshional staff. ive never seen so many people as upset with a company.

Anonymous User

Made an appointment for an auto detail, even confirmed the day before. Got there and they said they dont have anybody to do it. I asked why didnt you call me? They said we dont want to hear it. No apologies, no nothing.

Anonymous User

BEWARE! The pricing for this car wash has gone up!!! The basic car wash is $7 but if you drive a smaller SUV, van, truck or anything that is NOT a car, than they will charge you as a "larger" vehicle!!

John Beard

Went to this place yesterday, paid for the Carnauba Wax, I had to hand wash my Jeep today. Champion Car Wash merely added a layer of film on the vehicle. I wont be back.

Rae Tucker

Poor service and very rude to a paying customer. Ill make sure to tell everyone I know, and I will never be back. The car wash also has damaged vehicles.

Dee Hicks-Crawford

I got $7 worth of car wash. Got the dust and dirt off but didnt clean the bugs off windshield or front of car. You get what you pay for, not much.

Diane Novotny

Automated wash was fine but didnt hand wash bugs off or clean windshield before running through automated part like in the past.

Susan Diskin

Very friendly staff. They made us laugh. The car got clean. Ill come back if my car gets dirty and I find myself in Roseberg.

Anonymous User

Awesome staff, very friendly, the hand scrubbing before the drive thru wash was a great touch. Worth it!

David Cozine

They sprayed degreaser or deicer on our new bumper and bleached it. They say sorry not responsible...

Doug Hixson

Something has changed here and its not as good as it used to be. The one on Stevens is better.