Dependable Printer Support

Address:	3217 Market St NE, Salem, OR 97301, USA
Phone:	+1 503-581-7475
Site:	dpsnw.com
Rating:	3.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 4

Reviews 7

Anonymous User

I took my printer into DPS 17 days ago. It took them about 3 days before I heard what they thought might be wrong. I figured I would need at least a toner cartridge but figured rather than screwing with it myself and finding I bought the wrong one or whatever Id have someoen else do it while I work on what I do. I took it in, found after a few days they thought that maybe it might be a toner cartridge, that it would be a couple more days because theyd need to order it. It had been about 15 days when I called a few days ago. I found out they still hadnt got the toner. The lady said shed call me back with an update. I didnt get a call. I called today and found out supposedly they got the wrong toner in and that it would be a few more days, probably. I told them I wanted my printer back. The freaking thing is in Salem? Salem? You gotta send my printer to Salem to change a toner cartidge? I dropped the thing off in Tigard!!!! What in the world are you guys doing???

Alan Freeman

Awesome!!!! Bob Deenin and the staff are great! They will not only sell you quality equipment, but they stand behind it. We are constantly bugging them to walk us through setting up another computer to wirelessly print to our awesome printer that they sold us, and they help us everytime. Thanks guys, Tami

J Kl

very arrogant and standoffish. asked if they can repair a printer, they didnt even bother to research, just passed a back elsewhere. check w/ computer repair places, their staff is much more knowledgeable even w/ printers

Wendy Childs

Bob has been super helpful suggesting the right printer for my business. With so many choices out there- it is great to know someone in the business who is willing to share their knowledge and experience. Thank you!

Nathan Lowrie

I was impressed with the service. We have a printer that they typically dont work on but they still serviced it. What a great company!

Dan Sommers

Thanks for always being helpful with our printers! Technology can be annoying, but you guys always are dependable to help out.

Wendell King

Always friendly, great service and responsive to our printing/copying needs. Thanks for being easy to work with!