Crown Memorial Center - Cremation Services

8974 SW Tualatin-Sherwood Rd, Tualatin, OR 97062, USA

Address:	8974 SW Tualatin-Sherwood Rd, Tualatin, OR 97062, USA
Phone:	+1 503-885-7800
Site:	anewtradition.com
Rating:	3.6
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed

Location

Photos 18

Reviews 6

Ellen Mceldowney

No one can ever prepare for the loss of a loved one. Even if it is expected, even if our dear one lived a full and good live, the emotional, psychological, mental and physical experience of loss is profound. Planning a funeral can be overwhelming. It is the last thing we do to honor our loved one, to send them off with a final tribute that reflects their unique presence, their style, their distinctive and irreplaceable contribution to family and friends and to the world, and to write the final chapter as we release them to the next stage – one where we hold, treasure and love them in our hearts rather than in our arms. I cannot express enough my deepest gratitude to the team at Crown Memorial Center for having helped to make this last statement of love so gentle. Each and every person who was involved at all stages from gathering my mom when she passed away, to bringing her to her final resting place was sincere, respectful, sensitive and so very generous in compassion Crown Memorial sensitivity to understand about my Mom, our relationship, and the vision and tone I wanted for her funeral was extraordinary. The Staff made suggestions, and had solutions that were attuned to my desires and wishes. They were able to offer excellent guidance to every question. Their know how in the selection of service. Every detail was covered. The execution of every aspect was flawless. The outcome was perfect. I shall be forever indebted to Crown Memorial for making this last gift to my Mother so seamless and ideal. This gave me great peace and closure and happiness, and helped off-set the loss of my Mother with a positive and tender note. I highly recommend the services of Crown Memorial Tualatin. Kudos, and profound and sincere thanks to all the team at Crown Memorial with all my heart. You are all a part of my Mother’s journey, and her final salute was better for your participation.

T S

THEY DROPPED MY DADS BODY!! Dad passed away and Crowns transport team (2 young kids) came to pick up his body after Hospice contacted him. They arrived and we warned them that Dad might be difficult to move he was 64" and 269lbs. We warned them that they might want to consider using the other exit in the house as well as a stronger better gurney. All suggestions were poo-pooed and they did what THEY wanted. As they rolled him through the kitchen through the door transitioning outside on the little deck area the lost their grip and my dad was dropped sideways. Gurney tipped and now STUCK!! It was HORRIBLE to witness these guys pull and tug as if they were moving a dishwasher out of the house. Nothing in that moment can describe the shock, disbelief and pain that came from witnessing this traumatic moment!! Everything they tried WASNT working the gurney was pinned in between the deck sidewalls and the house. I finally call 911 for a lift assist team to come out. Upon arrival just before 911 team came out Crown unwedged my Dads body/gurney and WAS able to roll him in van. I was speechless and horrified. They got him to crematorium. Then later after discussing what had happened they offered us a 50℅ "Courtesy" (poor choice of words gang) discount for their questionable service. Long story short I would definitely think long and hard Before choosing to save a few dollars and caring service. Our deck is full of scratches reminding us everyday of these guys and this horrible event. Having a love one passing away in itself is enough stress on family. Let alone adding to it that youve unfortunately now hired a group of incompetent people to complete the crematorium final steps. I would NEVER recommend this company. The money saved traded for horrible memories was NOT worth it. This is one new tradition we could have done without. RIP Dad SO sorry!!!

Heather Burson

I highly recommend these folks. No one wants to deal with this but its so much less stressful with good people who are not out to rob you during this awful time. From the first contact, I have had nothing but superior service and attention with the utmost respect for me and my father who passed away. They came to pick him up at the time I asked which was important so I could say goodbye and also to not disrupt the other residents in his facility. I had a gentle call to discuss when we could meet to do the needed paperwork. They told me the price up front when I asked and it never changed. I asked for them to email it to me so I could read it first so I knew what to prepare for. They offered to let me sign it all in my own or make an appt to meet with them in the office. I ended up deciding to go in since this is the first time I have had to deal with this type of situation. I met with Gilligan and she was exactly what I needed. She was polite and caring in a very calm and delicate way. She did not overdo her condolences which could have sent me over the edge to bawling my eyes out. She went over each question easily and quickly. She never ever tried to upsell me anything and never made me feel guilty about how much or little I was planning to spend on these expenses. She really helped me understand it all and I feel good about working with her. Never once did the price change from the original quote. Literally the only fees not included where filling fees with the state and certificate fees (of which the facility did not get paid for but they did the work for you). As I said before I highly recommend this company and will use them again when needed. Thank you for all of your help and courtesy.

Shelley Fontenot

Crown was amazing when my mother passed. The young gentlemen that came and picked her up were respectful and treated her like she was their own mother. The gals, Serena and Ashley in the office areas were compassionate and refreshing considering the situation. Serena worked with us when it came time to explain to my 6 year old son that grandma had passed. We were able to share with him within the lobby with a full visual for him to understand and ask questions and then had the opportunity to say good bye to grandma with a short viewing for him and my daughter. I highly recommend Crown in Tualatin. My step dad was so impressed that he requested to be cremated there as well.... (Which will be happening within the next day or two.) Thank you Crown for being professional, respectful, compassionate and making a tough situation easier for us.

Pam Meredith

Crown Memorial in Milwaukie exceeded my expectations. Tiffany respectfully and adeptly guided me and my family through the days following our Mothers passing. Tiffany was very knowledgeable about the processes that needed to be attended to, and provided options, services, and directions. She was very easy to work with, flexible, and caring. I feel like I could go back to her at any time with followup questions, and she would be right there for me. I highly recommend considering this great group of people!

Augus bull

Crown is under FBI criminal investigation for stealing body parts. I just read a single stolen body made into parts could raise over $5,000. I feel suckered by their adds of no hidden fees and trust. I would rather have been charged a hidden fee any day, rather then find out my dead family members body parts might have been stolen and sold off. Not much has made this mad.