Address: | 713 Haverford Rd, Bryn Mawr, PA 19010, USA |
Phone: | +1 610-525-2377 |
Site: | brynmawrautobody.com |
Rating: | 3.3 |
Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 9AM–1PM Closed |
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Christina Davis
They took three weeks to fix hail damage to my car, which is a week longer than they quoted. When I picked up the car the rear hatch was broken, the seats were dented, someone elses floor mats were in the back of my vehicle, and the rubber floor mats had been sprayed with a noxious chemical that seemed designed for car tires. When I complained the manager insisted that none of his employees would have cleaned the interior of the car and tried to convince me that the foreign floor mats were, in fact, my own. He couldnt explain the broken rear hatch or the dents and didnt feel that he needed to. I have no idea what happened to my vehicle while it was at Bryn Mawr Auto Body for 3 weeks, but I fear that they used it for their own personal use to transport things. I wish I had recorded the odometer reading before dropping it off.
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Michael Healey
Horrible experience. Awful hours and no parking. This was the closest auto body that was covered by my insurance so I took it here for convince. They gave me a scratched window and a door with a broken handle to replace the door that was damaged. I took it back to get the window replaced and they didnt even know how to reset my auto window once it was replaced. I had to google it and do it myself. I also had to take it back for them to buff out a scratch that was from the accident.
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Nicole Caldiero
TERRIBLE customer service. I called to price quote an HID headlight change (can only be done by a mechanic) and the receptionist said it would probably be cheaper to go to a gas station! what an IDIOT!!!!!!! She couldnt even tell me how much the part itself would be b/c they had to see the car. I wouldnt want these FOOLS to even touch my car just after speaking with whoever the trusted to let answer the phones
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Paul Greeley
I just got my car back from Bryn Mawr Auto Body and it looks great. I have to say the whole experience of dealing with them was terrific. They handled the rental car, fixed the body damage in less time than they told me, and actually repaired a couple of other problems for free. If you get in an accident oir need body work done, I highly recommend Bryn Mawr Auto Body. Paul Greeley Bryn Mawr, Pa
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coleman clarke
Top notch service here! They made my car look great and the inside of this facility is immaculate. Linda, who works at the front and Jim along with the others know about great customer service... very pleased with the results and my car was shining as it was waxed when i went to go and get it which is a plus. Highly recommend this facility!
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Tom Lanzilotti
Nothing but good things to say about Bryn Mawr Auto Body. They repaired my driver side door, front panel and front bumper after my car was sideswiped. Car looked like new, and the turn around time was quick. Definitely would recommend these guys for your auto body needs.
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Drew Weissman
Crappy customer service. Called to set up photos for insurance company. Asked if I could bring car in in the afternoon. They said yes and hung up. Arrived at 4:10 and was rudely told that I was told the hours, which I was not. Rude, inconsiderate, worthless. Do not use.
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Anonymous User
they take forever, promise they will be done sooner but then do not finish until well after their promise. they had my car for nearly three weeks to repair it from being rear-ended, which seems like an unreasonably long period of time to me. AVOID THIS PLACE.
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Dean Chia
They did well with the car, and working with State Farm makes it a breeze.
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Joe Boxman
Great experience! Excellent work and superior customer service!
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Cynthia Williams
Great service, fast turn around time, and very friendly
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John Franck
Great repair shop. They do excellent work!
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Raymond Berg
Awesome bodyshop great employees