Planet Fitness

152 Alameda Plaza, Butler, PA 16001, USA

Address:	152 Alameda Plaza, Butler, PA 16001, USA
Phone:	+1 724-256-9500
Site:	planetfitness.com
Rating:	4.1
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 68

Reviews 7

Douglas

Issues: Black Mold in Bathroom Germs On unsanitary Equipment OH MY GOD! There was black mold growing on the bathroom wall under the hand dryers.I mentioned it to staff,They did a sloppy job of cleaning it up missed a lot of it,It all grew back.I filed a health concern to the Public health board.Nothing was being done about the health issues.6 months later I filed another complaint. They still would not keep the mold cleaned up.I gave up! Also I noticed in the 8 months I had a membership there I was always getting a sort throat or sinus infection.I believe that was caused by the germ infested equipment. You cannot leave it to the public to keep the equipment sanitized!whats wrong with them?I am a certified health and Physical Education Teacher? Finally on two different occasions guys were being a_ _holes,causing conflicts . One was ready to fight for his piece of equipment that he had walked away from and came back to find me using it. A other guy got mad because he left and I was using his machine when he came back.He started to pick a fight used profanity said do you remember me? i said no I really do nottrying to keep the peace.Then he replys "Well i sure the FUC- remember you. He had his big buddy beside him .He must have made a complaint ! I was shocked.Anyways I get a call the next day .Planet fitness manager says your membership has been terminated. NO meeting with me to confirm that anything happened, just point blank, terminated just like that. A month later I am parked in the lot to use the tractor store next door.The police call and say if I ever park in front of planet fitness again I will be arrested.The fitness center is no trespassing. I was not even parked in front of the store. Read all the bad reviews on line you will not believe your eyes. Please stay away from the place you will get sick if you do not get beat up first.Maybe thrown in Jail! The most dirty and unprofessional fitness place Ive ever been in ,and I have been going to them all my life. I am a certified pe and health teacher, first commissioned by the government of Guam DOE and a born again Christian.This is totally uncalled for.

Shane Duncan

I like the gym, great atmosphere, but you guys really need a bike rack out front, or something to lock bikes to. I like to ride my bike and would enjoy riding it there, but Im not leaving it unlocked out front. Bike rack please? 6-4-2016 The above post was a long time ago and still didnt get bike rack when the owner said they were working on it. What a joke! I just cancelled my membership today! I have gone in about 2 months, and really wasnt paying attention to when the annual fee came out of bank account I actually forgot about it. Have been on a real tight budget recently and found out money was taken out and caused 2 overdraft fees! They could have sent out a mass email, text, or phone call to all the black club members for s reminder. Only thing the said they did was post a poster in front window. I cancel it, girl at desk asked why I canceled and she didnt even bother to write it on the form, she just wrote canceled as if they dont want corporate to know why I did cancel it. Asked her for management to call, and no call yet! Decent place to work out, but no respect for their members. Money money money. I just dont see how you can take money out of an account without a friendly reminder like an email. Im sure its in the contract but who the hell remembers that 14 months after signing. Im sure Ill never see my money from the overdraft fees I lost, but just want everyone to be aware of this!

Cassie Bretz

I got my membership last year at the Butler planet fitness. My family all had their memberships through the natrona heights one, and recently cancelled their memberships because we are moving so they waved the fee. I, however, visited my home gym in Butler and the girl (who was the manager) (whos name is Cecilia) was very rude from the beginning of the conversation when i mentioned i needed to cancel my membership, saying "how could I not have time for the gym when its open 24hr" and that was before I informed her my family was moving... As the conversation proceeded, she told me that i needed a paper document stating i was moving in order to wave the fee. I told her I did not have it with me, and I could look up the sale and signatures to which she said wouldnt work. I left feeling very upset at all the trouble she put me through, and how I still had to cancel somehow. I then decided to call the Natrona Heights gym to see if i could transfer my membership, then cancel and wave the fee there and the man on the phone told me that would be no trouble at all! Needless to say, I do not recommend the Butler gym, or Miss Cecilia, to anyone because of her horrible customer service.

Glenda Wehrli

Planet Fitness is known for being a gym with no commitment...just $10 month. Not entirely true...Black Card membership is a 12 month commitment. I upgraded to the $19.99 membership thinking I might want to tan. Unfortunately, the employee at the Butler location who upgrade my account to Black NEVER mentioned it was a 12 month commitment. He upgraded my previous account, gave me a shirt, new card, and had me sign the screen. I was completely in shock when I called to cancel my account and I was informed of my commitment. It just so happens that the manager was the individual who answered the phone. Explained it was never mentioned at the time I upgraded. I know I should have read the contract...that is my fault. I get that I have to honor my commitment. But I wonder how many other people upgrade their account not realizing it is a commitment because the staff is not trained to inform clients of the difference between the two types of memberships. The manager did not seem to really care that her staff was not reviewing membership details throughly at the time of enrollment. Disappointing!

Jeffrey Hemphill

$10 a month and you can come and go 24/7 or $20 and you have much more variety such as automatic water massage tables (you dont get wet), tanning booths, also schedule classes with a trainer to target specific muscle groups. The layout of their class schedule is varied from day to day to accommodate as many members as they can. They sell gym clothes and supplies at the counter as well as water/sports drinks. Go with the $20 a month Black Card membership and stay motivated with the positive atmosphere that you enter.

Adriane Strait

I have yet to go and work out at Planet Fitness. I just got my membership lastnight here in Butler PA. Michelle was absolutely awesome. She was very informative over the phone and explained everything I had questions about. Soon as I walked in she greeted us as if she knew us and was just as nice as she was over the phone. The place was very clean no bad smell like some places Ive been. The music on the other hand can use my help to get the people moving

Nick Cottage

Lacking in machines needed for a full body workout... no deadlift platforms, nor free weight squat racks, nor free weight shoulder press, bench press incline or decline bench press. Also, the "Lunk Alarm" is just weird and made me fear to perform my best during my workout for fear of being removed from the premises... better than nothing, but will recommend any other gym in town once they get one!