AAA Clifton Heights Car Care Insurance Travel Center

5233 W Baltimore Ave, Clifton Heights, PA 19018, USA

Address:	5233 W Baltimore Ave, Clifton Heights, PA 19018, USA
Phone:	+1 610-605-2114
Site:	midatlantic.aaa.com
Rating:	3.7
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM 10AM–4PM

Location

Photos 25

Reviews 28

Sarah Fitzsimons

I made an appointment for 1pm on a Thursday to have my air conditioning recharged. When I dropped it off the customer service person said it would only take a few hours and they would call me with updates if there were leaks in the system. At 6pm I still hadnt heard back so I called and she said it still wasnt done. The store closed at 7 so I went over there to pick up, waited until they were locking the doors to close and my car was finally done. When I got home I noticed that my back window would not roll all the way up and that they had jammed it in place with a piece of cardboard and duct tape! My car is old, so Im not blaming them for the window breaking, but it broke while they had it and they didnt bother to tell me, just halfassed fixed it. Of course the store was closed for the night so I couldnt take it back immediately to have it fixed. They said they would jam it for free but Im never going back there. So dishonest and awful.

Zachary Hill

Short story: I waited four hours, and they still had not serviced my car yet. Long story: I booked my appointment a week in advance for an oil change and inspection. I dropped my car off, and the front desk said it would take 2 hours. Two hours go by. At three hours, I went back to the place and noticed my car was in the same place where I parked it. I asked the front desk, and the man I spoke to earlier said they had not gotten to my car yet. I waited another hour, and then I decided to pull my car without getting serviced because they would not have been able to finish the service by the end of the business day. Never once did AAA notify me about the status of my car. First time and last time going for repairs here.

C Bas

Im a premier member, my wife in me for a year now, they say you get all these benefits and discounts being a member, i tryed at least 12 times a hotels and restaurants and no savings at all, i booked a trip to Mexico, im leaving May 25th for my honeymoon, it was 4,600, i looked into other places and the same trip down to the t was 600 dollors cheaper, theres no way im renewing my membership the end of this month, i never used and of the services like towing or anyting like that and another this im so pissed about i get mail from them everydat trying to sell me more stuff, i paid extra to be a premier member and it was a waste, i dont recommended them

Hailey Gerena

Specifically called and said I didnt have a camera card because I misplaced it, and the woman on the phone assured me I could still renew my license here. I asked what I needed to bring and she said just my old drivers license, but upon arriving, I was told Id have to go to Granite Run or Island Ave because I didnt have my camera card. Lets try to make sure all associates know the policy to avoid wasting peoples time.

Cleopatra7Philopator

I went in for Notary Services, and had done everything wrong(already signed, etc.). EVERYONE in the place was Pleasant, Helpful, and Friendly. The Lady who served us just walked us through what needed doing without Judgement. We mentioned going to Hawaii, and while we payed, she went in the back, and got us a Map and a Guide! This is our First Choice for Services, as we have NEVER had an Unpleasant experience here!

Ayana Donaldson

AAA care is a total ripoff. I dropped my car off to see why the service engine light was on. They charged $130 just to run a diagnostic test. They then stated it would cost $1700 to make the repairs. I got a second opinion at Springfield Ford, not only was the diagnostic test complimentary, the cost for repairs was only $300. Wow AAA thanks for perpetuating the trope of the dishonest, thieving mechanic.

Ke Dachuan

DO NOT go there for inspection or fixing your car even if you are a member! You will be overcharged. They wanted to charge me $141 to replace two tail light bulbs after inspection or they wouldnt let me pass. I bought the bulbs for $5 from advanced auto parts and replaced them within 5 minutes myself. By the way, they also mentioned they wanted to charge me $70 for a connector which does not exist.

Cheryl Thomas

I would have given them 5 stars----friendly and helpful people, but I was misinformed about the exchange rate between US dollars and British pounds and lost about $30 in a $100.00 transaction. When I asked to return one of the packs (I bought 2) I was told it could not be returned because I had opened the envelope holding the money. That is ridiculous!

Jd davis

Very nice customer service, but dont be fooled by the lure of PennDot services. License renewal has been raised to $30 (as of 2/15/17) and they state they can help you renew, but its a $25 convenience fee on top of that equaling $55

Danny Kraut

Unorganized lines. Same guy that told me "we have a line over here", then proceeded to help 3 people that just walked in. All while the guy for my line made appt on phone. First time visitor, not coming back. I am a AAA member.

sue Smith

Never experienced long lines and the employees have always been pleasent and professional . The facility is clean and organized with all the information you need to travel, have your car serviced and have your photo ID taken.

Matt Dunn

Clean. Went for an oil change. Always busy, so make an appointment. Of course they tried to cross sell me other services. If getting repairs done, AAA members get twice the warranty time.

Kamruz Zaman

I dont recommend this center for your Car title or registration. They dont treat customers fairly. They kept me waiting while talking with coworkers unnecessarily - rude too!

Sarah Carson

Outstanding customer service from the guy at the front desk and the tag and title staff went above and beyond to get out-of-state paperwork straight

Dechanta Womack

Dont ever go here unless you have a membership for notary. I waited for 50 minutes. All I need was a piece of paper notarized.

Mia Marie

Great friendly service. The penn DOT office is in there and far better than going to the miserable Penn DOT main locations.

sportsnbiz InPA

Great group of people. Appreciative of the service. They even stayed late to make sure I could get on my way that day.

Fox White

Staff was very friendly and you receive all the same triple a perks, but I thought their prices were too high

Earlene Drummond

The staff are very nice and friendly and willing to help you. Ive never had a bad experience here!