Address: | 255 Mt Airy Rd, Coatesville, PA 19320, USA |
Phone: | +1 877-822-7673 |
Site: | philarockgym.com |
Rating: | 4.3 |
Working: | 12–10PM 12–10PM 12–10PM 12–10PM 12–10PM 10AM–8PM 10AM–8PM |
ES
Estrellita Olvera
Worst customer service i have ever received! I came in from out of town wanting to spend some quality time with the kids. I called a day earlier to see if reservations were needed. The lady very professionally said no reservations needed. We go early the next day to avoid crowds and such. The guy who greeted us was rude from the start. He said we needed reservations but not only that he said he was the only one who could train us but he could not leave his desk because the other people were out in the back. He rudely also said that we needed waivers for the kids because he is "sure they are not mine." Also went a head and said to review the packages because he was "sure we are looking for something affordable". It was plain rude and inconsiderate from the start. The kids pulled me to the side and said that if he was that rude to leave because they dint want someone like him training them anyways. The kids left very upset by the way we were treated. Not only that but he took away money from the business.
ME
Meghan B
We love this place! Very friendly and encouraging atmosphere. We got an annual pass, and were glad we did. Coming to PRG is one of our favorite activities. The upstairs gym is small but useful (definitely possible to build a full body workout), but obviously the climbs are the highlight. There are some new routes every week, which keeps things interesting.
AL
Alexander Karavashkin
I like the place itself. The reason of 2 stars is that cancelling membership is always a problem for gyms. This one is not an exception. When I became a member I was told that in order to cancel I need to notice them like 2 weeks before. When I actually tried to cancel they said I need to pay one whole cycle anyway. Just not fair.
DA
Daniel Bochicchio
Its a decent home gym for two reasons. Its not too far away to keep me from getting a session in and its got just enough space that theres always something to do. The setting is good and the atmosphere is pretty open among the climbers. The recent workout space renovations are what have me coming back more often!
A
Anonymous User
note that if you sign a contract with PRG they will keep on charging you after the contract expires. This didnt used to be the case and I got nailed with an extra month that they wouldnt take off. when you sign the contract they probably will not explain that this is what happens when your contract runs out.
JU
Justin Padinske
My friends complained about being pressured into a membership but this has never happened to me. The staff were helpful and friendly (like most climbers). Additionally, there are a ton of boulder routes that deserve the grade they are given. Also, there is a bouldering cave! This place rocks (pun intended).
NA
Nate Laverty
Nice gym. Weve put our kids in summer camp here and they love it! Great exercise, challenging, and loads of different goals for them to work toward.
JU
Justin DeLisio
Awesome rock wall, super laid back, not too crowded and social, but also popular and sociable. Great challenging routes, nice cave and great holds.
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L Fontaine
Great instructor. Very talented and has lots of passion for rock climbing. Great lesson for me and my daughter. Give it a try.
DA
Dave Anthony
Lots of fun, but can be a little intimidating on your first visit. The staff is always willing to help and give pointers though.
TI
Tim Birnley
Excellent staff,always ready to help and offer suggestions. Not crowded, so you can really get some good time on the wall.
CH
Chad Manzer
staff are always friendly and helpful. They keep changing up the walls so you dont get board climbing the same walls..
A
Anonymous User
Love this place! Joined a few months ago and cant get enough. If cheers was a gym, this place would be it. :-)
SE
Sebastian Murphy
Great climbing gym. Ive only been here for the climbing competitions and have been very impressed.
WA
Walker CJ
Friendly helpful staff Cam and Nick The gym was an absolute blast!
DA
David
Lot of toprope and boulder lines. Good music, good stuff.
MI
Michael Hart
Great bouldering, lots of top-rope routes and lead climbs
JO
joey daley
Excerise is not always fun, but climbing at PRG is!
AD
Adam Tuttle
A great place to take the kids for a fun afternoon
SC
Scott Zanar
Amazing community and amazing customer service
JI
Jim Kolb
Great routes and a helpful staff
WI
William Stetar
Awesome place to climb.
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LittleNibbles
I CANT DO GOOD IN COMPS
TI
Tina Phillips
They are good
A
Anonymous User
Horrible