Address: | 440 Seitz St, Easton, PA 18042, USA |
Phone: | +1 610-923-0455 |
Rating: | 4.2 |
MA
Mario Rivas
First of all, this happened at the beginning of last winter when I asked them to install my winter tires on my 2005 Saab. I didnt have the time to do it myself and I knew it was going to snow soon. So I took a chance and brought it to this place. They did it fairly quickly and the person who did it was very friendly. This is why I gave it 2 stars. The rest of my experience was from a few months ago when my car was acting up and it needed a new wheel hub. I took it to Affordable Auto and who I assume was the owner told me that he had 2 parts. One was about $130 and the 2nd one was $300 that was a mooge and was really good so thats why it was so expensive. I told him to install the cheap one and he told me the labor was about $70. I made an appointment and he told me to be there at 8:30. The day came and he was late. I waited about 40 minutes and then the garage door opened. This person came out telling us that the owner was running late and to drop off the car, the mechanic assure me that the car would be done before 12:00 because I needed to pick up the car before then to go to work. I called 11:40 and 11:50 and no one answered so I went in person. At 1:00 I showed up and the car still wasnt done. The mechanic working on my car came out of the bathroom cursing I dont know what. As soon as he saw me he gave me a big smile and asked me if I needed anything. I told him I was there to pick up my car cause I called twice and no one answered and that I was late for work. He told me that he had found a problem with my car. When I saw my car on the lift, both front tires were off when clearly the problem was the front drivers side wheel hub. So why was the other tire off? He said that my ball joints were shot. I told him that I needed the car and asked him to put it together. An hour later, I got a call telling me that the car was done. I went to pay and the owner didnt apologize and told me that it was $200. He had put the mooge part with no extra charge. I knew that he was lying because he told me the part was $300. So he lost money? I asked him for the old part back. When the guy gave me the old part back, he put it in a duralast box which is a $130 part from AutoZone. I lost 3 hours of work. My third and last time going there, I needed an axle replaced. This time I bought the part myself. He told me labor would be about $70. He told me to come in at 8:30 and he wasnt there. The mechanic told me to drop it off. I asked him to check the exhaust. He told me that he didnt have time and gave me a bunch of excuses. I said fine so just install the part. In the middle of the day they called me to tell me that the car was done so I went to pick it up. I paid and got my old part in the box and went to my car. I turned on the car and the traction control, stability control, and ABS lights were on. I went back and told them. The mechanic told me to drive the car a few blocks and the owner was there so I told them that it doesnt work that way. The lights shouldnt be on. At this point I was running late for work. So the owner tells me that if the light doesnt turn off to come back and theyll fix it. So thats what I did the following day after driving 40 miles. He proceeded to check the problem with his computer when I knew it wasnt going to work, on Saabs you need a tech2 computer witch the owner does not have, 10mins later the owner comes back telling me......oh This is embarrassing but my computer is not working with your car. I never took the car back to fix do to lack of respect and trust, a good manager will try to solve the problem and not telling the customer to drive for a few blocks and proceeded to sit in the middle of the shop with his mechanic and watch me take off with a problem.
SH
Shay Williams
The mechanic purposely made me fail an inspection in order to get money extra out of me. My front end tie rods, entire exhaust system, & my driver side tire were the causes for my failed inspection. Thank God I didnt have the money to get the gratuitous work done & went somewhere else before spending too much money on work I didnt need. I only got my front end tie rods done and i still had to pay someone else to straighten it out. Smh. Pa needs to have its own car inspection stations for free. These mechanics have too much power.
AL
Allison Deutsch
Was really happy they were able to schedule a last minute appointment for my car inspection. I was 2 minutes from the shop and I received a call AT THE TIME OF MY APPOINTMENT, NOT PRIOR TO, saying he didnt know where the mechanic was. Wasted my time and gas.... Then they called back saying the mechanic came back and they had me good to go in no time
DE
Dean Curtis
Fast and reasonably priced. Friendly and courteous. My father liked it and I like it.
CA
casey fehr
Quality work at a great price! Will always recommend!
TE
Teresa Jenkins
Anson is the best