Address: | 1528 Horseshoe Pike, Glenmoore, PA 19343, USA |
Phone: | +1 610-942-2100 |
Site: | guthriesvilletireandservice.com |
Rating: | 4.5 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–3PM Closed |
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Jessica Slauch
I am writing this review after several unhappy visits to this shop. This has to stop!! I am very disappointed. We have known Dennis, the owner, since he first started in the 80s. He was a good honest mechanic at that point in time, however it seems over time money has changed the operations of this shop. We brought our Taurus here because our other mechanic was unable to work on it due to summer vacations and we needed the vehicle by a certain date, so we went to Gutheriesville Tire and Service. We were told we needed brakes for inspection. No problem since we knew we needed the brakes because they were squeaking and making a grinding noise. We also were leaving for vacation in a few days to NC so we wanted to be safe. Well, not even two months later, $900, and less than 1000 miles, the brakes were grinding again. This was at the end of June. Well, last week we had to take the car to our regular mechanic and we needed brakes again. Why after 4 months did we need brakes again. The warning I am going to give others who use this shop is to ask to see things prior to approval if possible but at the very least, ask for your parts back when you pick up the vehicle. I would go into more detail with other cars but really there is no need. I will not return to this location. Please be aware and ask to see things and for your parts back. It is the law that shops keep your parts for atleast 24 hours.
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G Derr
With one poor review, I had a bit of concern about purchasing tires. I stopped in person and talked to George who gave me a very professional review of the tires available for my truck. I made an appointment a couple of days later by phone. I arrived a bit early and George had everything ready. There is a nice spot to sit and read the current paper and other literature. A bit later the owner Dennis came out and took me back to show me a seal leak on my rear and to show me that I would need new rear brakes for state inspection. At no point did anyone try to hard sell me. I was treated like family. The owners wife Renee also came out to talk a bit and thank me for my business. George can be a bit entertaining so the time passed quickly. All in all an outstanding experience and I intend to do all my tire business with these folks going forward.
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Anonymous User
Today was the first time I tried Guthriesville Tire & Service and I was really pleased with my experience. I had installed three snow tires on my car and needed to have the fourth mounted. Based on the July 2008 review I called ahead and confirmed that the shop could squeeze me in. Once the work was finished the mechanic gave me some tips on the proper torque to use and even took a minute to show me how to install those cheap plastic hub caps without cracking them (I had already cracked a couple of them on my own). I would definitely go there again.
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Anonymous User
DO NOT USE THIS PLACE!!! The owner made an appointment with me to put on 4 new tires, at 4:30 PM. I showed up on time, and he said "I should have called you back. I cant fit you in". I told him that I left work early and drove like a maniac to get there and he said, "Sorry, I cant be open more than 12 hours, and if I take you, I wont be able to close until 6:30 or 7:00., How about tomorrow?". I said "No, Ill go somewhere else to buy tires", and then he said "Well you dont have to be an A**Hole about it!"
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Sten Sundelin
Ive had three or four cars serviced here over the past 7 years or so. Absolutely no complaints. Sure, its cheaper to fix it yourself and parts are not cheap for an import vehicle (are they for any car these days?), but service and communication has always been very good.
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Faber Miller
Every time I have had a vehicle repaired at this shop it has been great! Dennis and his staff are top notch!!! My personal and business vehicles get all work done in a timely and efficient manner. Great Place!!
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Jeff Gatcha
Great tire prices comparable to TireRack, and fantastic service. Very helpful, and very careful with my vehicle. Returned it clean and the tire balance was spot on and continues to be. Great place
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Robert Bauer
I have went to get repairs, tires and inspections from them 3 times now and they provide thorough, fast and courteous service. They have a good work ethic and did a nice clean job.
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Sarah Caspar
My experience at Guthriesville Tire Service has always been a quality experience. I know I can trust them, that my car will be well taken care of.
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Trish McNamara
Always happy with work they do on our cars. They take the time to get to the root cause of our cars problem - then they fix it right !!
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Paul Walsh
Best service in Chester County. Dennis has been taking care of my cars more than 15 years -- wont take my car to anyone else!
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Steve Earnest
Timely service and good updates on the status of the repair. The final cost was exactly as described.
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chris vail
Been going to Dennis since I was 16 (48now!) he runs the most professional garage in the area.
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Rebecca Cesarz
Great service. Stand by their work. Close to home and very reasonable.
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Joshua Whiteman
Great service! Exactly what I was looking for
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Jeremy Fultz
Honest garage with down to earth employees.
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Mike Pinto
Great service friendly people