Address: | 418 Caredean Dr # 1, Horsham, PA 19044, USA |
Phone: | +1 215-672-9950 |
Site: | pj-auto-repair.com |
Rating: | 4.4 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Anonymous User
I went there a few times. They are at best a mediocre team. I recently had my brakes and rotors done there. I had nothing but problems with them for this issue. First, They only did half the job the first day (front brakes and rotors) and I had to take it back and question them about it. They scheduled the work to do back rotors and brakes. After a month I started noticing problems with my brakes. So, I took the car back. They checked it out and noticed no problems. I did the same thing again the next month; Again they noticed no problems. 4x times I went to this place about the same issue! Less than year later I took it to another shop because I knew something was wrong. They said brakes were installed improperly, they showed me the brakes had an uneven and slanted wear on the brakes which also destroyed the back rotors. I brought this up with PJs management, I showed them the parts (back brakes and rotors). Even though they could clearly see there was a problem they denied any wrong doing. They said the best they could do is get me new brake pads since they were under warranty, but any labor and the rotors were still on me. But I know better and trust my other car repair shop that I had been to since I bought the car. This is my last visit to PJs! Final Thoughts: And I know it is not just me that had bad experiences here, because other co-workers have tried PJs and did not have pleasant experiences. If you try them - Very Good Luck to you.. I have very little confidence in their mechanics and you still pay full price.
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Nieshia Maloney
I contacted PJ Auto Repair 08/18 in search of a used tire for my vehicle. I did not want to waste unnecessary money on a tire for a vehicle that I am due to trade in at the end of the month. Sam answered the phone and explained that they did not sell used tires due to liability concerns however he will be able to provide me with a new one by lunch time. I further explained to Sam that unfortunately a new tire was not in my budget as I was getting rid of the vehicle. Sam inquired about the type of vehicle I was interested in getting. When I gave him the two selections, he throughly and professionally gave me his opinion on the reliability of one of the vehicles eventhough he knew I would be taking my used tires search business somewhere else. The information he provided was of personal decision which shows that this place cares about customers, eventhough I officially was not. Other places possibly would have ended the call however he continued to offer assistance. I never write review but the action of Sams behavior today reassures me that there are good, honest companies out there who are still willing to help even if not for profit. I am sure I will do business with them in the near future! --Nye
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Andy Haggerty
I brought my car to Ray and Sam at PJ Automotive on the advice of a friend after working with some very dishonest repair shops, Ray and Sam took the time to listen to the situation that I was having with my car and the bad experiences I had previously trying to get my car repaired. Before bringing my car to P J Automotive I was 3 weeks without a car. I brought my car to PJ Automotive on a Thursday evening and the very next morning Ray called me to say the car was fixed and the cost was only $95. To say I was happy would be an understatement! The other two shops quoted me as follows: one wanted $1,300 and another said it needed a $3,000 brake repair. In a world full of deceitful and dishonest people, Ray and Sam are a refreshing reprieve. They truly are honorable people and they are also very knowledgeable mechanics. My sincere thanks to Ray and Sam. Sincerely, Andy
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Chris Scanlan
We came in for a check of our car pre sale the price was $20 less that other local shops and we walked right in no appointment needed our car was looked at and we got an accurate and honest review of the vehicle we were advised not to purchase and we didnt he didnt sway us one way or the other he just provided a professional opinion about the car we brought in only single complaint clean the front up it was a mess when we came in not a huge deal but had i not seen all the positive reviews and just yellow booked a mechanic and saw the shape of your customer waiting area i would have walked out
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Shannon Mess
PJ Auto is an awesome place to take your car for service. I needed a place close to work to get an inspection done on my car. They were able to get me in that day. There was an issue that needed to be taken care of before it would pass inspection and they were able to get it fixed the same day. The customer service was excellent. Everyone was kind and extremely helpful. They offer a rental car if needed. I will definitely be bringing my car back to them for any work that needs to be done.
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Dave Bookbinder
I found Sam & Ray several years ago when looking for an alternative to the dealership experience - like the neighborhood mechanic that I grew up with. These guys are it! They are honest, responsive, easy to work with and excellent at what they do. Ive trusted them with my daughters car and would unequivocally recommend them to anyone who wants quality work and attention to detail at a reasonable price.
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Bonnie Black
I have been taking my car to Ray @ PJ-Auto-Repair for 15 years. He & is son Sam, are very knowledgeable, accommodating and friendly. I have referred many friends. He is an honest & reasonable repair shop. All my referred friends are in agreement w/me.
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Shel B
Ive been going here for a few years now because of the location near my job. Ray and Sam are great with small and complex repairs at a fair price! They also always give me a ride back to work after dropping off my car in the morning. Thanks guys!
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Anonymous User
I have had all my service done by PJ Auto for over 30 years. They are knowledgeable and honest. Never overcharged me or did work that was not needed. They are good on both new and older cars. A good full service, reputable service station.
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Juan Gonzalez
This guy.... I called for used tire no help what so what ever I asked a question on how does he check slow leaks because apparently the problem never went away... and he walked away with no question and this guy is over price. R.I.P OFF!
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Chris Shea
Pjs has proven over and over to be honest and reliable. His shop is convenient but off the beaten trail but worth searching out. Quick service, dependable service that wont cost you a fortune!! Highly recommend!
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Michael Zadroga
I was looking for a place I could trust. Do great work and not sell me on something I dont need And trying to make me think I needed it for their benefit. Honestly and great work is what you need they have it!!
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Anonymous User
Ray and Sam have worked on 4 different cars for me and I used one of their rentals for over a month and no complaints. They are friendly, honest and extremely knowledgeable. Highly recommend them.