Supercuts

Reviews 6

AN

Angel C

I used the online check in feature to book my appointment, they told me it was a 10 min wait time and to be there at 11:45 . I arrived at 11:45, a woman who had called in was waiting too, but my check in was before hers, she told me the manager just checked her in by phone. The older stylist was working on hair color, and did not greet me at all, but told me from the back of the store to sign in. Waiting a half hour, a nice, friendlier stylist finally finished w her client and was sweeping up and said I was next on the list.. The woman sitting with her daughter complained that she has been waiting and the manager told her to come in. Even though my appointment was technically before hers, and then after some discussion with the short haired manager she just voided my appointment and just decided that I was to wait. I am on my break, I thought I would be in at 11:45 but now at 12:30, Im not sure if I will even have time to wait for them to finish .. When I tried to explain that my appointment was before hers and that I arrived to my appointment on time she would have know that if she had greeted me, and I told the manager how I thought she was wrong and she proceeded to argue with me. She should have told that other client there was one person ahead of her when she first called, or they should have told me it was going to be a 45 minute wait, instead of us BOTH sitting there waiting wasting our time with no one greeting us, or telling us anything. I could feel my face redden, the unnecessary drama, I said forget it, just let it go, when I simply had an appointment and this person was a walkin. When I was resigned to wait, I told her to stop arguing with me and let it go now..she should not be arguing with a client who wants to pay you money, and just huffing under her breath. She should just try to diffuse the situation. Ridiculous. And she still kept being argumentative. Get some professionalism. Then she and her client began talking about me right there in front of me. Idiots. I left. No money for you. Sorry to the friendly stylist, your manager ruined it for you. Very bad service from that older short haired stylist. I will not return.

---

MI

Mike Horan

My Son wanted to get his haircut take a picture he had seen on the Internet. He showed the woman in the picture and asked her if she could do that. She said yes. However she cut his hair so poorly that I had to pay the next day to take him to another place to get it fixed. Ironically when I was in the other establishment there was another person in there getting their hair fixed because they had been to Supercuts the day before. !

---

NO

Notavailableist

My wife just brought my son back from superuts in Newtown, Pa. It looks like he cut it himself, without a mirror. I dont blame my wife for just paying and leaving. This girl just butched up the kids hair and now shes going to fix it? Not a chance. What an embarrassment. I would not only like a full refund but enough to cover the cost of fixing this hack job.

---

NO

No Originality

Worst place ever. I bet a 5 year old can cut my hair better. I asked for a fade, instead got a 0 straight to a 3 (imagine no hair and then like quarter of an inch of hair out nowhere). I looked like something out of a cartoon. I went to Hair Cuttery to get it fixed (so I ended up paying 32$ for a 15$ haircut. I would never go here again.

---

AN

Andrew Gershenfeld

Very unfortunate experience to put it kindly. My carefully crafted senators part was unceremoniously lopped off with a #2 razor without my approval or consent. Manager tried to help with damage control but the damage was already done. Would not recommend.

---

SU

Susanne Spyros

I went in for a small trim..the stylist cut ...no hatcheted my hair..I called corporate headquarters and the owner of the salon..I was that furious..did anyone care..guess what..she is still there! Just plain awful!

---

---

Other organizations