Address: | 5931 Summerdale Ave, Philadelphia, PA 19149, USA |
Phone: | +1 215-743-1444 |
Site: | fischerroofing.com |
Rating: | 2.9 |
Working: | 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM Closed Closed |
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DuDu Buttah
I usually dont like to put reviews out but I felt it was necessary. My parents hired them to fix a problem we had on the roof. Like other reviewers have already stated, they did some work on the roof and the small leak has now become a bigger leak. It is a shame the way they treat their customers, weve been calling about the fact that theyve made the leak worse than before and the response was always "well send someone by ____day," yet, no one has arrived. We paid them for their services and now that theyve done a terrible service, they seemingly hide from their responsibility as professionals to own up to their mistakes. At least respect your customers enough to come on the day you said you would. Now every time it rains, the walls are now soaked from the leak. Would not recommend this company to anyone. Edit: Now nearly a year later the problem just keeps getting worse. They always claim to be too busy, give us a ridiculously broad estimate of when they will arrive to check on the leak, then not bother to show up anyway. We call them on a biweekly basis but always get the same response, "someone is coming sometime around this day to that day, weve been real busy." Then no one even shows up! There is supposedly a 10 year warranty on the roof work we had done so theyre supposed to come fix any issues we have free of charge, but it seems theyre going to try their best to avoid us for the next 10 years. Worst company I have ever dealt with if I could change the rating to zero stars I would. The continual damage to the roof and walls from all the leaks at this point is ridiculous.
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eliana guerreiro
told me I needed an $800.00 job that they said was needed on my 6 year old roof for a little leak .. now I have a hugh leak with mold, they never show up when they say they will and now I have a hugh mess and I have been waiting for them for over 6 months when their contract clearly says they guarantee their work for a year and all they do is put me off and make me wait 8 hours at home and no one shows or ever calls or returns my calls that I leave. Horrible company dont get involved with them. Now I am fighting them to get my money back and I will take them to court to fix the inside of my house . And I want to add that now I have a third confirmation from 3 roofers of what a mess Fischer Roofing did on my roof by installing the incorrect boxes and no sealing and that is why I have this hugh mess that they constantly refuse to come and fix.
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Ashley Nicole
I have contacted this company over 10 times to come look at my roof leak. They installed my roof to my newly renovated patio that that I just recently got remodeled. My patio renovation was over $10,000. I got insurance added to my roof for 15 years on main and rear. My roof was replaced in 2013 and for the past year, for every rain storm, snow storm, or blizzard, I have had major roof leaks in my patio which has now damaged my ceiling, new walls and hardwood floors. Might I add once more, the cost of my patio was $10,000 and I have called to complain numerous of times and the problem still has not been fixed. I was promised that a manager would call me last week, (STILL NOTHING). I was guaranteed a warranty with this replacement and I am highly unsatisfied with the labor, customer service and overall, the customer loyalty.
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Anonymous User
Fischer Roofing has been an excellent roofing company to deal with. They came out to inspected my roof and I had no idea that half of the roof had been blown off. The roofer was nice enough to take pictures of my roof and showing me exactly what had happened and then explained to me what needed to be done. My roof was in such bad condition that it was an emergency and needed to be done right away, so they were even nice enough to schedule my job during a holiday weekend. The roofers completed the job and I was very satisfied with everything. Im very pleased with them and thankful that I had them do the roof job.
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Mike Greenfield
I called earlier in the week to make an appointment for an estimate. I was given a 6 hour window when the contractor would be coming out. I took the day off to wait for them, I even called their secretary Connie during the day to confirm that they were coming. She said they were definitely coming. Then I called again at the end of the day to ask her when they were coming and she wasnt even sure what my address was! Nevertheless, said she would call me in 10 minutes. 45 minutes later she called and said they couldnt come today after all. This is very unprofessional and I wont be using them in the future.
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Karl Green
I called several roofers and got answering services. I got no response from most of the roofers did not even contact me. However,when i called Fischer there seceratary was courteous and professional.She arranged for the estimator to meet me the next day. Kevin came out and took picture of my roof and explained what needed to be done and left me a written estimate. I got several prices and Fischer was very competitive. When the men came to do the job they were very nice and did a good job in leaving the work area clean. They also showed me pictures of the new roof. I highly recommend this company.
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chris price
I first contacted them over two weeks ago to replace my eaves. First I got an estimate for the wrong thing. Rescheduled to meet the estimator at the house on Wednesday. I was told I would get an estimate by Friday and havent heard back from them even after I called. Ive been on the phone with them roughly 6 times trying to track down an estimate. Havent even gotten a (correct) estimate yet! In fairness, I called 7 roofers and they are the only ones that responded.
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Anonymous User
i had an emergency situation with my flat roof, it started leaking in my bed room right above my bed. I had to fix it right away so i called Fischer roofing contractors. They showed up right away and gave me very very fair price to fix the roof the next day. I am very happy for their honesty and professionalism. Now I know who to call if I ever need roofing work.
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Xiaojing Ma
They responded my calls. Thats what this star is for. But they didnt solve my problem. They replaced a roof over a curved window for us because it was leaking. The leaking got worse after the replacement. They came back to fix it but it is still leaking.
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Brennan Eberle
Same exact experience as described by Mike G.s review. Would recommend avoiding this company.
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Alex Jasper
All this place does is hang up on you! Good luck on trying to deal with this company!