Address: | 445 Putnam Pike, Smithfield, RI 02917, USA |
Phone: | +1 401-231-2777 |
Site: | planetfitness.com |
Rating: | 4.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–9PM 7AM–7PM 7AM–7PM |
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monkey city
I would give this Planet Fitness a (FIVE 5) because MOST OF THERE STAFF IS FABULOUS!!!!! However, it takes one bad apple to ruin it. I went there on Easter; they were closing at 1:00 pm. At 12:42 pm. I asked DANIELLE, WHO WAS SITTING ON HER BUTT BEHIND THE COUNTER TALKING TO THE OTHER STAFF MEMBER, if I could tan for 6 minutes. DANIELLE TOLD ME NO, WE ARE CLOSING AT 1:00. At first, I thought she was kidding, but she was serious!! MIND YOU, IT WAS 12:42, THEY CLOSE AT 1:00, I WANT TO TAN FOR 6 min, and SHE IS SITTING ON HER BUTT!!! No, She tells me they are closing and then they need to clean the booth. DANIELLE WAS MEAN, CLASSLESS, NEVER EVEN STOOD UP, GAVE ME HER NAME PLUS; MANAGERS NAME WITH SUCH AN ATTITUDE...I WAS IN SHOCK. I can not believe she acted this way to a customer. I will tell you Mandy, Summer and the other women and guys there are WONDERFUL!!! ALWAYS SMILING AND GREETING ME!! I wish I could give them 5**** But because of DANIELLE.. I wont 1*
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Brendan McCaughey
Ive been going to Planet Fitness for a few months now and have yet to have a negative experience. Kayla, Steph, and Colin always greet me and truly make me feel welcome. They were kind enough to give me the rundown of the black card zone and give me a really indepth explination on how everything works. Being a beginner Ive always been hesitant about going to gyms for the fear of being judged, but I can honestly say that isnt the case here. The gym is always nice and clean, smells great, and is maintained very well. Ive never been to a gym where the staff makes me feel important and are always willing to do whatever they can to make sure that my experience is great. This is by far the best gym Ive ever been to and would highly recomend it to everybody I know. Plus I feel like Kayla, Steph, and Colin are more of a friend and not just an employee, and honestly its a huge contributing factor as to why I love going. Keep up the great work guys!
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Sandra Evans
I visit this planet fitness center with my husband who is a black card member at the Cumberland location. We began visiting the Smithfield center on the weekends because it is close to our daughters house and we immensely enjoy the young lady at the front desk Danielle. She knows our names and frequently asks about our dogs and talks to us about her dogs. It is great to visit a location where the staff takes a personal interest in us. The Cumberland location does not have staff quite as friendly. The Smithfield planet fitness is also much cleaner and has newer machines. I love the exercise bikes! I wish this center was closer to our home. Thank you for making a great gym! - Bob and Sandra Evans
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Cara Garratt
We love PF! Smithfield is also a great location. We have a awesome trainer, Warren. If you want a great workout with encouragement, take a class with him. They are not easy classes, but he is not a tyrant, and you will feel great! The manager knows us by name and #. We are always greeted with a smile upon entrance and exit. The staff is so friendly. The bathrooms are cleaned regularly here, which is a huge plus. The staff sanitizes Total Body Enhancement after every use, which is an awesome machine, as well as the tanning rooms, beds and stand-up. A great place to work out and feel good about yourself.
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Brett Miller
Great gym! The staff there are incredibly friendly, always greeting me when I come in. Ive been a member of several different gyms, and I can honestly say that PF is the best. The equipment is brand new and always clean, their open 24 hours during the week which is huge. I love going to the gym, I always have a great time, the trainers are amazing, they motivate you even more--and its FREE. Planet fitness is great, I love it and I guarantee anyone out there will agree.
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Dave D
I have been a member for about 8 months and I really enjoy it here. It is kept very clean and the staff is great. Stephanie goes out of her way to say hello to me and ask me how my day is going. She has a great personality! The entire staff is great! Any thing I ever need they are right on top of it. Hands down the cleanest and friendliest fitness center I have ever been. Kudos to your entire staff...
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Lauren Blais
Ive been working out with PF trainer Warren Hackney for almost a year now, and Im in the best shape of my life. He helped my transform my body into exactly what I wanted. Regardless of your fitness level, Warren can help you achieve your goals. All you need is the right attitude and to show up for the classes. Thanks to Jae and his staff for making PF Smithfiled a friendly and cool place to workout!
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David Petrone
I have been a member of this gym for about a year now recently upgrading my club status to black card member. Its great to walk into a nice clean gym and to be greeted by folks that actually smile and are willing to make your day better. I especially want to thank Kayla, Steph, and Colin for getting me acquainted with the black card area and making my experience there a great one.
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Allex ok
Out of all the Planet Fitnesss I have visited, I think Smithfield has one of the greatest customer service. The employees are extremely kind and overall brings a positive vibe when I am working out. If I lived closer to Smithfield, I would probably choose Smithfield as my home gym because of the great atmosphere and cleanliness of the gym.
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Greg DeCristofaro
The place was so busy that it was hard to walk around. I had to park a long long way away from the gym. There wasnt enough equipment and the cardio equipment seemed old and kind of cheap. The place was clean and the staff was friendly.
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Courtney Cascella
I recently signed up at this location and I am very satisfied with everything! The staff is very helpful and very inviting. I did a sit down with the free fitness trainer Warren and he made me feel really comfortable!
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marie nicole
At the time I go, I like the ages of others at same time. Staff is very nice. Bonus. When a machine is out of service, its fixed by next day. I enjoy working out with no distractions, which this gym allows me to.
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TIM MIM
Dirty gym not well kept. Dirt all over the weights because floor is not swept. Staff does nothing but play on there cell phones. This is the first planet fitness I have been in that is not well kept.
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Mosquito Squad of North Central Rhode Island
I am a member of the Smithfield Planet Fitness. I would like to take the time to acknowledge Danielle that works at the front desk. She is always pleasant, friendly and accommodating. Joe Maggiacomo
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Thomas Howard
Not the newest planet fitness, but a great staff and a decent selection of equipment. The gym in North Providence has an additional room dedicated to bodyweight work that may be of interest to some!
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Cathy Mitchell
I love this place. I so much enjoy my workouts. Opened 24/5 which allows me to get my workouts early in the 00am before going to work.
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Marina Solda
Clean and staff is very nice. Gets a little crowded at times, but that is expected with the location.