Address: | 625 W Blackstock Rd, Spartanburg, SC 29301, USA |
Phone: | +1 864-345-8111 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
TR
Tristan Thomas
I am a student at a local university and needed to store my belongings. Pam, the manager couldnt made it any easier for me to do this. She provided me with excellent customer service. She set everything out in front of me and explained everything so it was extremely easy to follow and understand. She even showed me my unit to make sure it was suitable. While I was working on the paper work the phone rang and Pam answered it and also provided excellent customer service to them as well. I left the office with a smile on my face. Later that day I realized that I had requested the wrong size storage unit. I called Pam and asked her if I could change my unit and even though I had finalized my last unit Pam said it wouldnt be a problem at all. I went back to public storage and she had all my paper work out and ready for me to sign again. This saved me around $55. Overall Pam at Public storage was one of the most beneficial and professional experiences Ive had at a business. I would suggest this to anyone who is looking into a storage unit. They had great deals and great on site storage units with gates and key code access. Will be back for sure. Thanks Public storage and a bigger thank you to Pam!
R
R Butterfly
Do not use this facility!! Very dissatisfied customer. We have been renting here for 10mo. now. The power has not been working in our CLIMATE controlled unit since at least the summer. This has not only affected the light and ability to control the temperature to our unit but the outside light does not work either. This is a huge safety risk at night based on the location of our unit! We have made several complaints and requested the district manager call us with no reply. I am enraged that we have been paying for our unit to be climate controlled and I found candles that were melted in boxes which obviously shows how hot it got in there this summer. The gate has been broken and just left open for at least a month at a time on more than one occasion since we have used the facility.. Also, if all of this were not bad enough we have been find roaches in our boxes and throughout the unit! Truly spend your money elsewhere and stay far away from here.
LA
Lawrence McCarter
Excellent experience. We moved here to Spartanburg and didnt really know where to store our belongings. We didnt have much to store, but we wanted to ensure that what we stored would be safe and secure. My wife and I looked online to see what was available and what people were saying about the services that were offered. We were blown away by the reviews concerning Public Storage and this lady Pam that everyone thought was so awesome! We decided to check it out and it proved to be exactly like everyone had said. Pam was really nice and super helpful! She took us out to our unit and made sure that it was what we needed. She answered every question we had and was willing go the extra mile to ensure our satisfaction. If youve got stuff to store, theres nowhere better than Public Storage. Ask for Pam!
GI
gini salter
I needed storage for my camper van and Pam was so helpful today. Although there was no unit with a level entry that I could use Pam helped me find an available space and recommend a store where I could purchase a tarp to protect my vehicle. The facility is clean and well cared for and the professionalism of the staff is reassuring. I would recommend this business for your storage needs.Thx Pam March 6th, 2015 Just wanted to leave another review of this business-I have concluded my storage needs and was very satisfied with the professional service I received and the security I felt knowing my belongings were secure. Pam was very helpful and the paperwork required to close my account was expedited efficiently. Thank you so much-I will be happy to recommend this business.
JO
John DiCarlo
My fiancé and I rented with Pam today, it was fast and easy. She was very nice and knows her stuff. Nicest storage place I have ever been to. We will definitely come back again if we need storage. Very glad we chose this location. Pam and staff were very helpful and our property was delivered in great condition. Would highly recommend this location. Update: Just finished moving our stuff out of storage into our new place. Very pleased with coming to Public Storage. Pam helped us out with an issue that came up, and was always friendly and helpful. Highly recommended.
LA
Larry Gore
My public storage experience with property manager Pam of the Spartanburg SC store #08615 is always a GREAT one !!!! She is always so courteous and friendly and greets you with a smile. She goes above and beyond to help you and answer any questuions that you may have. Pam is truly an asset to the Public Storage Corporation. I Highly recommend this facility to anyone for their storage needs. The personal assistance and customer service that I received from Pam was incredible. I want to personally thank her for her service
JE
Jennette Moten
A great rental property due to Pam, property Manager, She was very friendly and professional, and renders great customer service. Pam explained the process to getting everything in the unit, payment options, and accessibility to my unit. This made it easy for me to get off to a great start. I have had to discuss a couple of issues related to my account she quickly referred me to the correct source to get resolved. Thank you Pam you help making my relocation a little smoother and less stressful. KUDOS!
LO
Lori Jones
First time customers and was impressed with the friendly level of service from Pam and Desiree. Although they were busy with several people, we were in and out quickly. Glad we were able to get the dollar promotional rate for our first month. Location was clean and looked secure. 2/16/17 Very pleased with our storage experience at the Westgate location. I wii recommend and use your facility if I should need storage in the future. Thank you.
JE
Jerry Green
Absolutely an amazing experience! Rented with Mrs. Pam and this woman really knows her stuff. I went clueless being that I never had to rent a storage in the past, but it was such a breeze. I think the process took less than 30 min and thats with loads of questions. The property is very well kept, in the perfect location and easy to maneuver. I feel my items are safe here and that was a major plus for me. Thank you Mrs. Pam!!
RO
rochelle cross
I would highly recommend this facility to anyone for their storage needs. The personal assistance that I received from the property manager was incredible. Pam went above and beyond the call of duty when she helped me facilitate using another public storage location in another state!!!!!! She was efficient, effective, and most importantly she did it with a smile. Public storage is lucky to have her as a representative.
BE
Bethany Ryan
Im currently renting from them for the second time and have never been as pleased with the storage facility as I am with this when I give it 5 stars because their storage facilities are clean and their customer service is absolutely wonderful I have dealt with Pam and Darren and they have been wonderful accommodating people have helped me out in a bind twice I think the prices are worth it and I think theyre great
AP
April Smith
I went to this public storage for packing supplies because we are selling our home. An not only did we get the supplies we needed when it was time to declutter Pam gave us the information to make a decision about the size of unit we would need. An thanks to her great customer service my mom now rents a unit there. We recieved such great service there. We would recommend this place to everyone. Thank you.