Address: | 650 Heil Quaker Ave, Lewisburg, TN 37091, USA |
Phone: | +1 931-359-3511 |
Site: | icpusa.com |
Rating: | 3.6 |
JU
Julie Cameron
Purchased a new unit 6 years ago registered what I thought was the entire unit, found out the inside and the outside units have to be registered separately and they wont cover my inside unit which is down even though I registered my unit when purchased. Spent 3 days trying to resolve only to be told they wouldnt honor my original purchase registration because my inside serial number wasnt registered. My only options is to complain to the BBB. Complete lack of regard for the customer or understanding of the situation. Horrid follow through to customer satisfaction!
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Stacy Beard
Omg this place is awesome. Everyone very friendly and I was able to drop and leave. Im picking up here tomorrow night so I hope the same ppl r working. Oh the only thing I can think is they need to put a light by road to see entrance better.
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Rafael Revollo
the equipment is great! I know a lot of friends that have HEIL and no problems. you will have problems if you dont have a good installation. I highly recommend the unit is exactly the same as CARRIER
CA
Carla Thompson
Does not stand behind their product. Calls $1,600. Out of pocket WITH WARRANTY in 7 years on new HVAC unit standard wear and tear. Doesnt respond to customers when contacted.
AN
Andrew Gordon
My unit broke less than 4 years old. The dealer representatives for repair are robbing us. I cannot get the phone number for the manufacturer. This company is bad.
RE
Renee D Frey
Drop and Hook. Always fast and friendly service here. No on-site parking. Mind your manners. They will report back to your carrier.
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Tony Terentowicz
easy load and unload. once you know how to go through their system you can be in and out in less than 30 min
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Joe Traynor
Ten years and still going strong on the AC unit!
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eleazar cisneros
Not to friendly. .inbound
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Telan Niranga
ICP product headquarters.
PA
Pamela Cook
Work there
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Shawna Curtis
Kinda slow