Albert Cook Plumbing Co

2101 Central Ave, Memphis, TN 38104, USA

Address:	2101 Central Ave, Memphis, TN 38104, USA
Phone:	+1 901-272-2507
Site:	albertcookplumbing.com
Rating:	3.3

Location

Photos 3

Reviews 6

Golda Sharpe

If I could give zero stars, I would. This is the worst plumbing experience I have ever experienced. Absolutely horrible professionalism (from owner and associates), poor customer service, and unreasonable prices. Requested a camera service for a main sewer line and the price changed by $50 from one day to the next. Over the phone, the cost was $175 and once they finished scoping the pipe, the price was $225. Took 5+ days to give me a quote for the insurance company, and it was $1500-$1800 higher than the other quotes. Spoke with the current owner of the company regarding my urgency for a quote for an insurance company and he spoke to me in a patronizing manner with complete disregard for the quality (or lack there of) of service I received. I wouldnt wish the treatment I experienced with this company on anyone. I do not (and will not) recommend this company to anyone in need of plumbing services.

Jason St.Clair

This company installed the plumbing to my brand new home on last year. A year later, the water meter pipe has cracked. I chose to call another plumbing company to repair the pipe. The plumber informed me that the company who installed my plumbing did not properly mend the pipes which resulted in the cracking. He even showed the pipe that was not mended well at all. I called Albert Cook Plumbing to discuss that their faulty work cost me. The person who I discussed this had a nasty, overly sarcastic attitude and blamed "time". No one else in that subdivision who had a brand new home has had their water meter pipes crack in a years time.

Lewis Graft

I had a pipe leak upstairs in my 1940s home in Midtown. Albert Cook staff and professionals were on top of the job within a couple of days! Had to tear out some old plumbing and install new through the ceiling and walls. They did a great job I would recommend them for any job small or large - the cheapest is not the best when you are looking at home repairs. I always go for the businesses that have the noted experience and longevity in their profession. Albert Cook is number one!

Chris Garner

Was at my house for 30 minutes of work, but charged me for 1-1/2 hours of labor. Claimed it was for running around town to find and replace part under warranty. They pulled the part off the truck and fixed the issue within that 30 minutes. I dont recommend using these guys unless you want to be overcharged.

Cindy Monroe

I had his great locally owned business put in a new sewer for my Moms older home in Midtown. They did a perfect job. I couldnt be happier!

Arron Deshazo

Best plumbers in Memphis hands down!