Address: | 805 S Church St #13, Murfreesboro, TN 37130, USA |
Phone: | +1 615-956-2876 |
Site: | twomaidsmurfreesboro.com |
Rating: | 4.5 |
Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM Closed Closed |
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Nicole Hughes
My first experience was amazing which was on February 16th. I think the crew changes every time they come clean my home. We are on an every other week cleaning cycle and it appears that some weeks are good and some weeks not so good. Our last cleaning was 5/26 and I must say it was the worst. I received a phone call prior to the crew arriving at my home. I spoke to one of the staff members in regards to my bathroom mats always being put back incorrectly. I asked if she could please let the crew know to place the mats back the same way they found them. She notated the account and said she would let the crew know. Needless to say when I arrived home on Friday, the mats were still incorrect. The beds were made up horribly, sheets were hanging from under the comforter. They did not sweep under the bottom cabinets in the kitchen and they never put the place mats and dishes back on the kitchen table. I am of the opinion at this point that they do not even clean the kitchen table. At this point, I am a very frustrated customer and I think my only recourse is to find another service.
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Kyle Dickinson
The first time the cleaners came by, it was a joke. It seemed like nothing was done. There was still dust all over, they missed some of the cabinets. everything above the doors was dirty, ceiling fans were not done. They came back the next day and cleaned again, which was ok. Still no ceilings or light fixtures were cleaned properly. I got the move in/out service, which needs to be better explained. I made sure to tell the person I talked to the first time I called that we have been remodeling and the place was very dirty. I was assured that it would be done right and that it was a deep clean. They say they don’t clean above what the girls can reach, they show up and are tiny girls with a 2ft step ladder. It is a joke to say it is a move in, top to bottom cleaning when nothing above 6 ft was cleaned. To top it off, whatever was used to clean my laminate floors has cause the edges to come up in a lot of places only 2 days after they were here. This is a pitiful excuse for a move in deep clean. I will never use 2 Maids again.
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Peytyn Wooldridge
we hired two maids to do a move in clean. We purchased the house and before move in the seller had cleaned it up for us. When we saw what was done we were disappointed to say the least. It didnt look any cleaner than the seller had left it. My mom cleans home for a living, and she would be embarassed to have charged someone so much for what was done. The floors didnt look like a mop had ever touched them. I ran a swiffer over the kitchen floor and checked the bottom and it was black. We had to vacuum out our cabinets, and they left a ring in our toilet and said they couldnt get it out.. my mom came the following weekend and got the ring out with a little bleach, and proceeded to reclean the house for me (something we were trying to avoid her having to do when we hired two maids). I was very disappointed considering their rave reviews. Maybe we just had a bad worker?
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marie shaw
I have been a customer for quite some time. I was usually pleased with the service until recently. The last cleaning that I had was so bad that I have decided not to use you anymore. The two that came to my home spent 45 minutes and left my floor so saturated that it took 3 hours to dry. Normal times for my cleaning were 3 hours. Nothing was done! When I called to cancel, I was told I would be charged $35.00. Not only was the cleaning horrible, and I did comment about it on your facebook page, but I was charged to cancel the service not once but twice. I was charged $70.00! I expect a refund for the overcharge! I have left a message at the office phone #. Very bad business practices!!!
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Bryant Taylor
Today was the third time they came, and the ladies did a great job for the most part; however today the service for the deeper clean wasnt what I expected. I left a note reminding them to clean the base boards and kitchen cabinet(doors) and the cabinet doors and microwave was not cleaned. I know the crews have been different all three times, but it would be nice if at least one of the weeks it was the same people, as they would be more familiar with the house than someone not. One of the ladies paid a little more to detail then the other. Today is the only reason why I gave a lower score.
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Haley Walker
These gals did an amazing job. From start to finish, I could not have been more happy. They helped me over the phone to get my rental cleaned. Even through all of the changes we had to make in order to insure I could be around the weekend they were cleaning was amazing. Its nice to encounter flexible and reliable business professionals. I think we really lucked out finding Missy and her team. Great job!
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Susan Wolford
My home looked so wonderful when I got back from a trip out of town - not only was the place spotless, but even the dirty dishes that I had left in a hurry were clean! Whenever Ive been home when my cleaning team has come, they have always been so pleasant. Ive just had such a great experience with Two Maids after using the company for at least a couple of years now!
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Kyle E
We use the Maintenance Premium package bi-weekly, and I wouldnt say its PERFECT, but they do a stellar job. (9/10) If there is anything particular we want/need done, they always accommodate us, but have missed 1-2 small things on their normal list to-do list. Very professional, easy to talk to, and all-around solid company.
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Phyllis Damron
The two ladies who came were amazing. I had trouble with the website signing up for the services needed so I did not plan enough time. These two ladies came and worked so hard to get as much done in the little time I had reserved. They asked what was important to me and then went to town. Quality work !
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Margaret Barringer
Two maids & a Mop crews have been cleaning our house at a 9 out of 10 level over the past 3 visits. I appreciate such care and consistency being taken and am sorry that I am just now getting around to writing this review. Thanks to everyone that has been out here doing such a stellar job!
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Sara Simonoff
The ladies dropped by to clean my home today and they did a fantastic job. They wiped down the kitchen appliances and the cabinets, something I always neglect when Im cleaning. Not only did they clean every nook and cranny in the rest of my home, but they did the dishes too!
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anita booker
I hired Two Maids & A Mop because I came home on leave from a deployment. My son and husband were maintaining the house, but I wanted to make sure we could enjoy our time and not worry about the small stuff. They did an amazing job, and it took a huge load off my husband.