Harris Services

5123 S Production Dr C, Bloomington, IN 47403, USA

Address:	5123 S Production Dr C, Bloomington, IN 47403, USA
Phone:	+1 812-824-5055
Site:	callharrisservices.com
Rating:	4.4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 100

Reviews 9

Jason G

ADMITTEDLY INEFFICIENT AND PASSES THOSE INEFFICIENCIES ON TO THE CUSTOMER CONCERING COST. Unknown leak and had multiple contractors provide estimates for the investigation of the source. Harris provided us an estimate of $480 for 8hrs of work. What they didn’t outline in their estimate is their disagreement of approach between their water specialist and construction personnel who apparently cannot visit a residence at the same time (maybe they are like Superman/Clark Kent). After 4+ trips of going back and forth between the crews, they FINALLY finish the investigation and proceed to have me pay the $480 bill which I only paid $400 due to a misunderstanding of an equipment charge. They then send me the estimate (almost $6,000) that included work that didn’t need to be done according to insurance, multiple contractors, and what I relayed to them PRIOR to providing an initial estimate. The non-required work accounted for $3,700 of the total estimate. I sent back a negotiation on removing some unnecessary charges and coincidently less than two (2) hours later, I get a BRAND NEW BILL (not an estimate) for $778.23 for the same work I just paid them for! Therefore, they almost TRIPLED my investigation cost because they (from the owner) “spent time discussing what to do back at the office” when the initial person that came out the house said what the issue was in the first place! The worse part of this is the temporary fix they did. EVERY contractor that I’ve had come to the house has asked, “Why didn’t they just fix the OSB rotted piece since they had the siding/shutters/gutter off anyways?” Inefficiencies is the answer. Inefficiencies as outlined by their owner Glenn Harris in a sit-down with him. What should have happened is the water specialist and construction crew should have been at my house AT THE SAME TIME to remove the trim around door (1st trip), remove dry wall (2nd and 3rd trip), pull back siding (4th trip), and provide temporary fix (4th trip). A possible one day investigation but instead they bounced me back and forth for weeks between the crews. Needless to say, the other quality construction companies are providing proposals considerably below Harris (with LABOR MINIMUMS included) and are well aware of the issues with the project. And as for Harris, they have walked away from the project leaving exposed walls, and a $1,200 bill to have “discussions” on how to find a leak behind the wall. Their company disagreements between the water specialist and construction crew are COMPLETELY unprofessional and have caused a lot of time and money to be thrown on me as the customer which absolutely unsatisfactory when it comes to proper customer service. I think they have quality employees, but their leadership and project management skills are not to the level that they advertise. ($480 -> $6500 -> $7300 IN ESTIMATED COSTS for a job that should cost $2,500 or less TOTAL)

Abdulrahman Albawardi

I really wish if Google offers minus stars so I can give them minus five stars. This is the worst company I have ever dealt with. I swear they lied to me. They give me an estimation to install my mail box. Their man came and saw the location and give me an estimation of $100 then when he got to his office, his manager called and told me the estimation is $157. I told her this is unprofessional. She said this is it. Then when they came on the next day their manager contacted me agin to tell me that they would do it for $250. I really got mad because their unprofessional way to deal with people and changing the price to twist my hands. I had to agree since I had no time and choice. She laughed at me when I expressed my anger with disrespectfully way. The other experience is I gave them at the same time with installing my mail box my carpet to clean it up. They took $50, I swear that I got it back with the same condition of dirt that they took it at. I will never contact them again to do any thing in my house as well as I will never trust their work or estimation. Dont wast your money, time, and pressure. I really doubt the other reviews.

Rachel Varon

This company came out to give me a quote a month ago and still has yet to return the estimate to me. I have called twice to inquire about ti and both times I encountered an unfriendly and combative person on the line (who said she was the owner) who at first told me a week to get my estimate. When I called to follow up, I was told that I would have to wait another month to get it.!?! I asked if they could just get it to me quickly since I had already waited the said week and she then told me that people have been waiting since JULY! I cannot imagine! Dont waste your time with these guys. It is just a run-around and frustration-inducing experience.

Jerome Neely

We have used the services of Harris for many years and have found their employees to be knowledgable, efficient and courteous. The quality and reliability of their work is above reproach. They are honest, prompt and stay on task when on the job. There is no small or large job that their organization can not handle. We always call them because we know they treat us not like "just a customer" but like "family". We also really enjoy how they leave the workplace on a multi-day job - always broom clean. We highly recommend Harris Services!!

Michele Burns

I hired Harris to steam clean my carpets and it was the most I have ever paid for the service, over $300 for just the traffic areas of a not very big house, and it looked exactly the same after as before. They didnt get any stains out, didnt look like they even tried. I have a carpet shampooer and do it myself periodically, but thought the "steam cleaning" equipment would do a superior job. I was very wrong- shoddy, disappointing work. Never again.

Anonymous User

Ive had Harris Services out to my house for carpet cleaning, dryer duct cleaning, a variety of repairs, and insulation. They have been a joy to work with at each occasion. They are professional, hard working, efficient, and stand behind their work. They cover every detail even down to protecting my wall corners and wearing those hospital booties. Harris Services has always come through for me.

Mary Henderson

Ive used Harris Services for nearly 10 years--theyve been a lifesaver for us! Harris cleans carpets meticulously AND unfortunately, has helped us restore our basement office from water damage. Harris has been there us you no matter what time of day or night and worked and problem-solved until the job was done. Finally, Harris recently renovated our master bath, which turned out beautifully!

Torry Hamilton

As a former insurance professional, I had the good fortune to refer Harris Services to a handful of clients for water removal and dry out, as well as repair after claims. Each time, they were very deliberate with their approach to the job at hand and professional in all aspects of the process. I would recommend Harris Services to anyone needing water or fire damage repair.

Michelle Komyanek

I used them to clean a rental property of mine. They threw a rug out on the patio and didnt put it back inside. The rug was just tossed out side, all folded up, and it got ruined in the rain. I told them about it and didnt get an apology. I would be leery when choosing them, their technicians dont seem to care enough to put the rug back where they found it.