Angel Maids

Reviews 3

JD

JD Bess

Sorry in advance for the length of this review, however as you read, you will understand why!!!! I have always kept my house very clean, however this past December I was injured in an accident in which injured my back. Due to my injury, I have been unable to CLEAN my house the way I prefer. My husband and teenage son have helped quite a bit, however they just don’t CLEAN the way I do!!! It had gotten to the point that I was crying as my house felt filthy and regardless of the help I was receiving, it just was not spotless and clean like I prefer. (I am sure many of you can understand what I am saying!!) I had a birthday recently in which my Mother gave me a wonderful gift; she gave me money to find someone to have my housed cleaned. (This is a wonderful idea if you have someone that you need to get a gift for and don’t know what to give) Well, back to my review!!  I began to look around as to who or what service to use and after much research, I decided on Angel Maids. I called on a Thursday and they were able to accommodate my schedule and get someone there that Saturday!!! On Friday night, I received a call from my “Angel” ANGELA to discuss my appointment and to get an idea as to what I needed to have done. I explained my situation and she said “that is what I am for and I will have it taken care of tomorrow”. I apologized in advance for the shape that my house was in as I felt very embarrassed. When she arrives, on time, the next morning she was very kind and I took her through our house and apologized again. She responded that our house was nothing like she had imagined from my description. She was so kind and very respectful as she cleaned and I mean cleaned very quickly though my house. I had a block of time and was afraid that my time would not be used efficiently and be in need to schedule more time to get things completed. To my surprise, I was very impressed as to how conscious ANGELA was with my time as she worked the entire time!!!! My house was spotless when she left, I think I could have served food off the floors in any room and we have dogs!!! LOL As I stated before, I researched the company before I decided to use their services. One of my largest concerns was trust, after all, am opening my entire home and belongings to a stranger. Not only was nothing touched or came up missing. I received a call later that night and it was ANGELA, she called to let me know that when she arrived at her next appointment that afternoon, she realized that she had accidently taken a (half used) can of Pledge of mine that I had here use earlier that day. She apologized and offered to bring it back to me, but she wanted to let me know what had happened. I don’t think I would have even realized it, but her calling was like icing on the cake. I told her to not worry about it and keep it; this impressed me so much that I now know that Angel Maids is a company that you CAN TRUSTt!!! It has been such a wonderful feeling to walk into a clean home and to spend time with your family, without the stress of cleaning your house. I have been so thankful for their services and have since decided and scheduled for my Angel ANGELA to come back and help me with some much needed closet and cabinet cleaning/organization, as well as, to clean once again.. I have also decided to treat myself to a Christmas present as Christmas is always a stressful time getting the house and dinner ready for our entire family. I have already scheduled to have my house cleaned within a few days of Christmas to alleviate any stress that cleaning may create, therefore I can enjoy Christmas too!!! Very impressed with Angel Maids and would recommend them to anyone, regardless of what you are in need of!!!

A

Anonymous User

I love my Angel! Shes been coming to clean my house for almost 6 months now, and I am a happier person, a better wife, and a better mom because of it. Angel Maids was recommended to me by a friend when I had a newborn baby and a school-aged child, and I felt like I was losing my mind trying to keep up with them, a husband, the shopping, cooking, and the house. I had gotten to where I would never sit down and hold my baby or play with my kids because there was so much work to do around the house. Now its easier to keep it clean between visits by my Angel, and Im able to spend time soaking up special moments with my children. Ive never had a cleaning service before, so I really have nothing to compare this experience with, but I feel the price is reasonable. My Angel is ALWAYS on time, usually early. Shes trustworthy, friendly, and hard-working. She never complains, and is always eager to do whatever tasks I have for her. She brings her own supplies, but is willing to use whatever cleaning tools/supplies I have or prefer. Shes also very kind to my children and always speaks to them when theyre home. They love our Angel too! Sometimes I feel that things arent QUITE as clean as I would have made them, but then I remind myself that I am a neat-freak and a germaphobe, and my house is big and we have a LOT of STUFF. And the bottom line is that everything my Angel does is something I dont have to take time from my family to do. Im thankful I found this service, and Im thankful for my Angel.

TI

Tikita Silvels

I had to reschedule my service because the maid didnt call me the night before to tell me when they were coming so I wasnt home when they called the day of. My not being able to schedule a time shouldve been a red flag but I overlooked it. Today the maid came out and I told her what I needed to be done. As i did the lady who answered the phone and both stated ok. I go into the kitchen to check on her and see that the seasoning is on the counter and tell her that she can put them in the cabinets. She says maam all we do is clean. I said how do you clean an apt without organizing? She says I dont think we do that and offers to call the office. She says she called the office but didnt get a response. I told her to leave because I didnt want her doing that wasnt within her job description. I call the company immediately afterwards speak with the same lady who scheduled me and says its up to the maid on what they want to do after I reverified with her my entire reason for hiring them. I said you didnt tell me that when I called! Hell I had to tell you what i wanted because you didnt ask. She didnt even offer an apology. Only stated again that it was up to the maids what they wanted to do and that they wouldnt charge me. No where on their website does it say services are dependent upon weekday the maid is willing to do. Of their are exceptions....bed bugs roaches etc but this type of service is not acceptable and i will not recommend or use their services again

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