B & M Heating Cooling Electrical

3870 Dickerson Pike b, Nashville, TN 37207, USA

Address:	3870 Dickerson Pike b, Nashville, TN 37207, USA
Phone:	+1 615-537-3311
Site:	bandmservice.com
Rating:	4.5
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed

Location

Photos 1

Reviews 16

Ray Jackson

Company is not to be trusted. They misrepresent the product they sell. The company sold me a Carrier Comfortmaker A/c Heating unit, according to the receipt I signed an sent back to the company. I specified that I wanted CARRIER when speaking to owner of Company. The receipt stated Carrier Comfortmaker. Comfortmaker is not CARRIER . This was complete misrepresentation of the product I requested. According to Carrier the terminology Carrier Comfortmaker is not part of Carrier ... ComfortMaker is an ICP product NOT Carrier! The installers did a good job of installation but they promised me a written receipt, copy of all readings that were taken at time of installation, and Certificate stating energy efficiency for tax purposes. After numerous phone calls to BOTH owners I have received nothing as far as documentation and they refuse to return phone messages. I had to contact the manufacturer of the product request the Certificate of efficiency and register the product, which should have been done by B & M. I, most certainly, would not recommend B & M (Nashville,TN) for your heating /ac needs. They did offer to return the product at time of installation and put the non working unit back in place(when the ac fails the entire unit is not functional) Unfortunately, this happened at a time when cold weather was about to begin, so I allowed them to install the unit. I have a 1 year full warranty on this unit and a complete inspection of the unit after a year of use... I will wait and see if they honor their commitment of the warranty. Always go with the big companies... It was recommend by Carrier (Stephanie -customer service) to contact the BBB or the Attorney General due to misrepresentation of Heating/AC unit.

erik laplante

After recieving multiple quotes from other HVAC contractors to replace my aging system, I chose B and M because of their knowledge and professionalism. Knowing nothing about Air conditioners, I was worried I would be taken advantage of. I was quickly at ease when the owner came out and explained everything in detail and addressed all of my concerns. He told me that my ac system was grossly oversized which is why my ac never worked properly, and why I never felt comfortable in my home, said he would do what I think was called a load calculation? to determine the proper size equipment I would need. Turned out my ac unit was 2 tons to big! After their professional and friendly staff came to install my new Comfortmaker system, I finally feel comfortable in my own home! What a huge difference a properly sized unit makes and thanks to B and M my electric bills were cut in half! Thanks Mike and everyone at B and M for such a great experience. Ive finally found an ac contractor I can rely on! and as far as the reviewer stating they told him carrier comfortmaker, My quote said comfortmaker, I think the reviewer was confused because comfortmaker is owned by ICP which is owned by Carrier which is then owned by United Technologies. After much research, Carrier and comfortmaker are basically the same unit for much cheaper (not paying for the name)

Kevin Houston

Great experience with B&M. My wife and I bought fixer upper home and had an inspector tell us our electrical was a hazard. We heard about B&M through coworkers that highly recommended this company. Honestly we were expecting a salesman but when the guy came out and evaluated our electrical you could tell he knew his trade. We had them the go ahead and fix the issues. All I can say is wow these guys are clean professional and experienced for a good price . They also cleaned and serviced my air conditioner. Would definitely use this company again.

Ashley Kemp

We have used B&M multiple times in 2 different homes across town from one another and weve always been in highly stressful situations when weve had to call them. Mike Jones and his team always come to the rescue in just mere hours!! His pricing and timeliness is beyond compare! Mike even took time out of his day to walk my husband through a diagnosis over the telephone on a Saturday and sent a tech to fix our unit on a Sunday. Were highly impressed with B&M and you will be too!

Beamon Lawrence

I give this company five stars! I used them on my heating turn up great job, the electrician did a full panel replacement and rewind of a room great job very professional, The technicians are knowledgable, professional, and fair. I highly recommend calling them for any electrical or heating/cooling needs, from installing light fixtures to generators-they can take care of it, at the right price.

J.F. Richardson II

B & M was AWESOME!! Mike to great care of me, & had an awesome tech on the job in less than 2 hours!! Tanner did a great, professional job. Very clean & very thorough job!!! Got me from 81 degrees back to 70 in no time flat!!! I recommend these guys to anyone!!! Thanks again B & M!!!

Cj fondaw

Outstanding company. In the pouring rain they came and fixed my unit with professionalism and integrity. They accidentally tracked a little mud in the house and paid to have my carpets cleaned. Name another company that would do that.....

Adriana Lawrence

Great company! The technicians are knowledgable, professional, and fair. I highly recommend calling them for any electrical or heating/cooling needs, from installing light fixtures to generators-they can take care of it, at the right price.

Matt T

Had an energy audit done and an hvac tune up preformed. The owners came out personally. Very cool! Great Price, very friendly and their knowledge was far beyond my expectations!

Emily Warren

These guys are very thorough. My HVAC issue was fixed quickly and correctly. As far as the price goes.... I was pleasantly surprised. I will definitely call them again.

tom cat

The knowledge and professional service is outstanding! Wonderful service! Speedy repairs at a most affordable price! You have a lifelong Customer here!

Tanner Morgan

These guys are some educated technicians! Very professional, efficient, and a good positive attitude toward me and their job well done. Thanks guys!

howard12384

I have never been so happy with a company before. They really know what they are doing and at a fair price. Very nice people and really great work

Rob Logan

unprofessional and run their business as such. Gave me the run around for a week. Stated they came even though we know they didnt.

Amanda Hunley

I felt confident that they would get the job done quickly! Fast and friendly service I would use again.

Leslie Presley-Lyons

Awesome.