Morton Plumbing, Heating, & Cooling, Inc.

2502 Eugenia Ave, Nashville, TN 37211, USA

Address:	2502 Eugenia Ave, Nashville, TN 37211, USA
Phone:	+1 615-255-2527
Site:	mortonplumbing.net
Rating:	4.3
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed

Location

Photos 5

Reviews 14

Callie Rafferty

I DO NOT RECOMMEND. Charges were unreasonable and excessive for services rendered. We thought it was a complicated repair. It was utterly simple & took less than 1/2 hour. Though we were given 2 choices on how to pay, no information was given about how difficult/simple repair would be. So, owner knew we were in the dark. And, obviously, used that opportunity to rook us. Morton refused to adjust amount, giving umpteen excuses. He charged highest repair charge on the scale, and seemed to enjoy rooking us. When speaking to him, he (1) Disparaged the services, accreditation, and experience of other, good plumbers; and ( 2) Retaliated by increasing charges after talking to him. Owner is NOT professional; will rook you by charging the highest rate he possibly can, and thus, lacks character. This is not someone you want in your house. Will return to several other previous plumbers who are reasonable and fair-minded. I have had several great, experienced and kindly plumbers who discuss the work to be done, and make the situation fair for the customer. BROOKS and many others are much better. Do not go to Morton.

Hally Lapis

I was recently trying to determine whether to buy a tankless hot water heater or a regular gas/electric water heater. I also needed to know if it made better sense to buy a water heater with a 3, 7, or 10 day warranty and whether I should buy a high efficiency energy savings one. Okay, so I guess I had a lot of questions. The good news was I arrived at the right place. Jimmy Mortons crew were true educators and now I have a much better knowledge of what to look for in a water heater. They did not try to sell me on a water heater I dont need and they didnt try to sell me the most expensive one. The end result was I received the best water heater to serve my familys needs. I like this companys approach of education and true care for the customer.

Whitney Greer

I called them out for a visit to address a mildew smell in our house. They scheduled me for the next day with a two-hour afternoon time frame. They called in the morning to say they had a technician available earlier if I preferred. I unfortunately couldnt make it work, but really appreciated that they called with the option. They showed up within the time frame, calling ahead to make sure I was available. The technician had great customer service, was courteous and made sure to put on the disposable shoe covers each time he entered the house. $50 dispatch charge but if they do any work they waive it. Also, the receptionist who answers the phone when you call is one of the most pleasant people Ive ever had the pleasure of talking with.

Joshua Ingram

Second time Ive had Morton out to my place, and Ive been very happy with the results both times. With my most recent problem, I started out by calling a very large company who came out and started with an "everythings wrong" mentality and some very steep initial quotes. So I dug through some invoices to see who Id used a few years ago and got back in touch with Morton. I should have started there. Josh (owners son) and Blake were both very positive and willing to think practically instead of immediately going to the worst-case-scenario. They took care of the problem professionally and I will be very happy to call them again next time I need a plumber.

Ross Spencer

I would say that not all plumbers are alike. I had tried a few other plumbing companies over the years and I am now a Morton Plumbing customer for life. They were respectful, clean cut, and did not try to sell me services I dont need. They inspected our plumbing in our home as a precautionary measure at no charge. We sometimes have clogged drains, with sinks and toilets in our home and rental property, so plumbers are needed on a fairly frequent basis. They also have installed backflow preventors and hot water heaters. We have been pleased with their service, pricing, and satisfaction stance.

Anonymous User

Plumbing Repair with clean shoes. I know that sounds odd but these guys were clean, professional, and even wore covers on their shoes so they didnt track mud in the house. They fixed my toilet and sink, as both were clogged for some reason. They also checked my water heater to ensure it wasnt leaking. They have something they can put on it to prevent leaks and water damage. Lastly, the went to all my water shut off valves and marked them in the event of an emergency. These guys were all about service. I would use them ahead of Hiller any day.

Stephanie Wilson

I have used Jimmy and his sons for years. Recently, we had to have a backflow preventer repaired at our restaurant and they did such a good job, I wanted to take a moment to share my experience with others. In the past, they have helped us with leaking pipes, our garbage disposal, and installing a tankless water heaters at our home. They are always so professional, well dressed, and take the time to do the job right.

Kate Derrick

Morton Plumbing is quick, responsive, and everyone Ive spoken with was as nice as can be. As a new-ish homeowner, they walked me through everything and I found them so nice to work with and they did a great job. (The technician also showed up within the scheduled window- always a bonus for me!) I had a shower with a faulty lever and cartridge, and he fixed it in under an hour for a reasonable price.

Ted Demopoulos

Cant say if service was good or bad. Can say though that I called in twice this morning to schedule an appointment. On both occasions I heard the phone get picked up, and then hung up. I am writing this 1-star review so that the owner will hopefully see it and address this with his staff. We found another great plumber whose office staff is friendly and communicates when we call.

Chris Bistline

Terrific plumber. Had a leaky pipe under the house that turned out to be a lot trickier to fix than first anticipated. Despite the fact it took twice as long as Rick Morton thought it would, he stuck to his original quote, fixed the leak and did it all in a friendly, professional manner. Ill definitely be calling them again if I have another plumbing issue.

JENNIFER MOORE

Sim came today and fixed the a.c. unit and told me that all that was needed was a thermostat. I had previously called another company and they told me I needed a whole new unit. I appreciate honesty more than anything and this company now has a customer for life. HIGHLY RECOMMENDED! Thank you so much Sim for all your hard work and help today!

Stephen Bailey

Had a great experience with Dwayne and Blake. Had a leak in lines connecting our upstairs bathtub. They came out early, did things the longer (but safer) way, and stuck to the estimate, even though they had to put in an extra shower cartridge (~$200 value). Final price of $265, for 1.5 hours work -- worth it to me. Thanks, guys.

Carrie Gofron

I have been using Morton for plumbing and HVAC for the last 4.5 years. They are great company, do great work and are super helpful in explaining what is actually wrong with things. I appreciate their honesty and integrity and would recommend them to my closest friends and family.

Michael Burt

Our water heater exploded in our rental home. The plumbers were quick to respond and provided cost effective solutions. We didnt want to spend much with it being a rental property, and they were respectful of our decision.