Address: | 3125 Dickerson Pike, Nashville, TN 37207, USA |
Phone: | +1 615-369-1013 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
PA
pacmanfan32
I went to Public Storage needing a storage unit being as I was in the process of moving from my home. I got there at 5:50 and they close at 6:00 PM. The Manager Jayzette was professional and allowed me to rent the unit even though they were supposed to be closing soon and had to stay after hours to get it done.She made great suggestions on boxes and bubble wrap to aid my packing. I really appreciated the help and professionalism that I was shown. I definitely recommend this storage facility for anyone in the Nashville/Madison area that is needing storage.
JE
Jennifer Watts
I am writing this review for my good friend Chris Crockett. He raved on the service provided by the Public Storage staffers Angie and Misty; greeting him with smiles as soon as he walked in and answering all his questions and concerns in a friendly, professional manner. In the end, he had no worries that his belongings would be properly and securely cared for in this facility. With such high recommendations from him, I thought they deserved to be shared with anyone else looking for a place to storage their belongings in the future.
TE
Teal Bilyeu
Brittany Parker was amazing!!! I have never rented a storage unit, and she was so incredibly helpful! I am in a very difficult situation, and she was nothing but kind and considerate. The computer system was down too so she was having to do a million things at once, yet she managed to make sure every customer was taken care of and satisfied. She is an expert customer service representative, and I will be sure to send my friends and family to this location in the future because of her. (:
KI
Kimmie Moore
Ive been searching for storage for 2weeks,Ive finally a place thats affordable, and friendly staff. I had a pleasure working with Brittany. She helped me by telling me how to store my things,offered protection(expensive),and she helped me load boxes into the storage. I offered her a small tip but she refused and told me to review her so her manager could see it. Brittany des3rves a raise due to her going above and beyond with a smiling face
KE
keahi103
I worked with Brittany on site and she was the best person I could have hoped to work with. Her professional and pleasant demeanor and warm personality told me that this was a great choice for me. I signed after speaking with her and seeing the unit person. Many thanks Brittany for help and making feel comfortable with my first storage unit rental. Management, Brittany really deserves a raise.
TR
Trevor Burns
As a storage connoisseur, I know spaces. And let me tell you, what a find! Brittany and her wealth of knowledge of storage needs was refreshing, lowered my stress, and overall impressive! Such A lovely attitude, personable demeanor and I cannot wait to come back and work with her again! (But not really because I need the storage during my move) 5 stars!
AI
Aiesha Bullock
I went to this location to find storage for a few personal items. I was greeted by Brittany who was friendly,professional,and very good at multi tasking. She had 3 customers in front of me and ensured she would be with me within 5 minutes. She didnt have what i was looking for but sent me to another location. Thank You Brittany for your help.
SH
Sheila Collier
LaKeshia and Jayzette are very customer service oriented and the make this facility run very efficiently. I am very pleased that I chose this facility. They are real pleasure to work with. The facility is clean and easily accessible. I would recommend this location to anyone in the Nashville, Tennessee area.
JO
Jordan Holley
Jayzette was very helpful and informative. It was obvious that she was training new people but it never hindered her attention to detail and customer service. Storage isnt ever fun but she made my experience worth while and I will continue to use Public Storage because of my experience with her.
CA
Cadee McCraw
It was after hours when I got to the location and the resident bre was very helpful with explaining things to me and she explained sizes to me of what I need to store my belongings. If I need the storage in the future i will be coming here. Very respectful. Clean property as well
BR
BRODELCORNER
Windy and her team were impeccable with her service. I highly recommend this location. They were professional, very kind, and extremely knowledgeable with their services. If you ever need a storage facility, please visit this location! AAA+ service!! Great job ladies!!
CA
Candance Lockett
I recently visited this place ton get a unit. I wanted the $1 move in price but no units were available. Brittany showed me 2 units that I could possibly use and the rate wouldnt be high. This lady knows her job and was helpful. A+in customer service
CH
Chala Jackson
I came in Ms. Brittany was friendly and nice and she helped me find everything I needed. My sister and I came to look for storage for the summer and she showed us what we need and told us the info I need to tell my parents. I will definitely be back.
DE
Deborah Osburn
Brittany is one of the most enjoyable, kind and courteous customer service representatives that yall have had Ive been with Public Storage off and on for about 20 years and I can honestly say shes been one of the kindest that Ive had to deal with
YV
Yvonne Woods
Not very friendly and they will keep an over payment and give you the run around when you ask for it back, theyre never in the office, and they have this imaginary General Manager who will never show up or return calls!! This place sucks!!!
TA
Tara Baker
Brittany checked me in today. She was totally awesome. She was extremely pleasant, very personable and knowledgeable. She made this experience very nice. I definately will refer anyone who needs storage to she Brittany. Thanks Brittany.
CJ
CJ Young
Brittany Parker gave excellent customer service. She was very understanding and patient as I was extremely stress and frustrated as anyone is when they move. I really appreciate all of her help. Thanks Brittany!!!
KE
Kenisha Silas
Brittanie was a very friendly young lady! I have never used a storage facility before and she assured me that my things would be safe!! If you ever need storage space go see Brittanie!!!!
TI
Timothy D Beach
this place was pretty chill.. not climate controlled.. people were pretty nice, the online prices are way cheaper than calling in or just showing up.. like substantially less expensive
RO
ROB WAREEN
I am so thankful for the help and knowledge of your representative Angie. She made my experience amazing. Will definitely recommend this place to my friends and family.
CH
Chelsea Roberson
Brittany was great!! The customer service was amazing. She was really nice and friendly. She helped my sister and I from the moment we came in. Ill definitely be back!
JO
joe williams
angie provided me with great service upon my arrival @ public storage. Im glad that I made the decision to go there and Im very pleased with the results :)
CO
Cody Roberts
Brittany was great. She helped me get my storage space and some boxes that I needed. Property is always clean and Brittany is always around to help out.
BR
brandon fett
Mariah was friendly and helped me determined what size unit would be best for my motorcycle.she even offered to hold the unit while I make my decision.
TH
TheNatural InMe
I store at another location but come to this location to pay. Brittany is personable and sweet. Im looking to move my items to the Dickerson location.
KA
Kathryn Viola
Brittany was very friendly and proffesional when I was moving in. It was quick and clean. I felt like this would be a great place to use for storage.
DE
Derrick Westbrook
I came in today and had a great customer service experience with the manager Brittany. She helped me out with any questions and concerns that I had.