Luu Auto Repair & Body Shop
| Address: | 903 Kramer Ln, Austin, TX 78758, USA |
| Phone: | +1 512-837-3714 |
| Rating: | 4.6 |
Location
Photos 2
Reviews 9
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Marques Bland
Long review so be warned. TL:DR version: Luus is great! I brought my 2011 Optima Ex Turbo here after years (yes, years) of having random AC issues. Ive had 2 Kia dealerships tell me they couldnt figure out why my AC did not work consistently. I also took it to a NTB and was told that I needed a new AC compressor and given a $1100 estimate. Since the AC worked fine sometimes, I thought they might be telling me incorrect information, so I didnt have the work done (plus that cost was not something I could handle at the time). Basically sometimes my AC would work just fine, but other times (especially in stop and go traffic), the AC would stop working and just blow out hot air. After weeks of 100+ degree weather in Austin, I got desperate and figure Id try this place out (After seeing other reviews). They kept my car for two days. They asked me more diagnostic questions than any of the other places asked. On the second day, they told me the compressor was fine, but that the moving parts needed to be lubricated and that they would check to make sure the refrigerant was properly pressurized. It seemed pretty simple, but why hadnt other places said the same thing? Honestly, I had been so desperate for relief from the hot air that I was prepared to pay for a new AC compressor. Honestly, they could have gouged me on price and I wouldnt have known any better. However, Dannys much less serious repairs totaled $75. Now my AC works just like when I bought the car. Dont judge a book by its cover. This isnt a flashy place by a long shot, but they definitely took care of me and Id definitely recommend them to others.
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Santiago Tella
Excellent! Went into the shop for the first time and was not disappointed. From the moment I stepped into the office to the time I went to pick up my car Danny Luu was very welcoming and gave me a good vibe since the start. Most of the mechanics out there are looking to add in extra charges or things you actually do not need. I had taken my car to the dealership for a recall and the mechanics told me I had to change my breaks both fron and rear. Of course, they wanted to charge me over $700 dollars for parts and labor which I did not have at the time. My rear break pads were completely gone and it was metal on metal, it was pretty bad. So, I went to Autozone and got the rotors (front/rear) and pads and asked Danny if it was OK to take them and charge for labor since most of the mechanics wont do that, but he was OK with it and agreed to charge me for the labor only, which by the way it was VERY low compared to other mechanics. Not only he charged me very little, he was also very honest and told me that I did not need to replace the rotors or pads in the front and told so he saved me some money right there as well! From now on, he will be my GO TO mechanic. I honestly could not ask for more.
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Bart Chen
I have a Honda Pilot 2008. On 01/13/2014, my engine light shows misfiring, Replaced all 6 spark plugs in Luu. On 02/07/2014, my engine light shows misfiring again, Luu replaced all 6 coils, and promised this problem is definitely fixed. After 2 weeks, my engine light shows misfiring again, after spending $630 on plugs and coils! I drove there and ask checking in Luu. Luu told me they are super busy and have no time to check it, so we made an appointment. On the appointed day, I dropped my car there. In the evening, I called Luu and asked for status. Luu told me they forgot my car! I will not wast my time there any more. I cannot understand how this store got such high remarks.
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Anonymous User
Everyone knows that it is hard to find a honest auto shop that is cheap and good. I am very happy to say Luu Auto is definitely a place you can trust to fix your car without breaking your wallet. It is a Vietnamese family owned shop. Even though they dont say it, but I think they are specialize on Japanese cars, like Honda and Toyota. I got a Toyota, 4 runner, 1999, that is having problem starting the engine. There are two things that can be wrong with the car but Danny didnt want to just randomly fix things and cost me money. When he finally find the problem, which was my starter, he fixed it for $260(08). and was done in 1 day time.
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Reid Anderson
Already impressed. I purchased new taillights for my truck and when I was about to replace them, I noticed there were so many crimp splices all over the wires, making it really hard to replace. So I took it Luus Shop. Talked to Luu and says it would probably take 2 hours at about $150 to redo the tail lights. I said ok do it. 2 hours later the lights were installed and he tells me that he soldered the older wires previously spliced onto the truck wires directly, where I can just pull the light right off without having to worry about splices. That was a little extra mile I did not expect. I will definitely be coming back.
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Brian Anderson
I leave money in the ashtray when I drop off my cars and its still there when I pick them up. Danny Luu and his guys are honest and fair and his prices are always reasonable. A friend referred me to Danny Luu in 2004 and Ive been using him ever since (for five different cars). He does body work as well as engine repairs, and Ive used him for both. The only downside to bringing my cars there is that theyre a family business and can get really busy sometimes, so if I can I call ahead to find out when I can drop it off.
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Anonymous User
Danny Luu is very friendly and really listens to you when you are attempting (poorly, in my case) to explain your cars symptoms. He and his team to a thorough and EXTREMELY reasonably priced job, and theyll even give you a loaner car or shuttle you to work if they have the time and if you call ahead. Luu is always the better choice for your budget. Plus, if you refer friends, coworkers, etc to him, he gives you a discount! Honest, fast, and reasonably priced--doesnt get any better than that for auto repair!
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Anonymous User
Youll be as sorry as I have been if you take your car to this place. He did a very very amateurish job when replacing the front disc. Youll have to be deaf not to hear the squeaking sound emanating from those disc and yet he insisted there was nothing wrong!!! So, I brought my car to a different shop and they found a piece of metal between de disc and the brake; I clearly could see it when shown. Also, the disc was the wrong one and chafed against the brake. Stupid old deaf freaking Luu!!
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Anonymous User
Ive had Danny Luu work on my cars several times...he and his team always do a great job, and he is very reasonably priced. Its a pleasure to find an honest, friendly mechanic who really knows his business. Im not sure whats going on with the review by "John" below, but that is the absolute opposite of the experience Ive had with Danny. I suspect that "John" might be one of those sleazy mechanics who is trying to run down the reputation of a really great mechanic.
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