Conroe Post Office
| Address: | 809 W Dallas St, Conroe, TX 77301, USA |
| Phone: | +1 936-756-1278 |
| Site: | usps.com |
| Rating: | 1.4 |
| Working: | 12:01AM–11:59PM 12:01AM–11:59PM 12:01AM–11:59PM 12:01AM–11:59PM 12:01AM–11:59PM 12:01AM–11:59PM 12:01AM–11:59PM |
Location
Photos 1
Reviews 17
GE
Geisha Ghoul
Ive been to this location a couple of times now and have had extremely pleasant, helpful experiences. I had to order a lock change for our mailbox; Dale was extremely helpful, polite and professional. I received a call a week later that my keys were ready for pick up, which was a full two weeks earlier than Id been told the lock change would take. When I went to pick up the keys, the lady (I didnt get her name, unfortunately) was very polite, professional and quick. I had a delivery notification yesterday for a package Id been expecting; I went to check the mail and it wasnt there. It was after hours by this time, so I just called them about this situation. Lisa answered the call, was very courteous, took my information and after a brief (<90 secs) hold, told me my package was there and my carrier would bring it out today. (I will provide follow up to this review when the mail runs today.) So far, this is the best, most professional post office Ive dealt with in all of SE Texas and Ive dealt with more than a couple.
NA
Navie Cederburg
If I could give them zero stars, I would. I had a package from Massachusetts that was supposed to be shipped to Bryan, TX. The zip code got mixed up and was sent somewhere in Conroe, TX. I tried to contact the Conroe Post Office all day and no one answers. I called corporate to request that the Conroe office contact me and put my package on hold for me to pick up. No one called. Drove all the way from college station to conroe and as soon as I got to speak to someone the lady I spoke to name "Lee" was being RUDE and UNPROFESSIONAL to me. Not helpful at all! Avoid this place if you can. No one deserves such disrespect before Christmas.
ME
Meghan Schwarb
This is the second Christmas they have lost a package. They are rude and offer no solutions. Dont bother calling because no one will ever answer. Additionally, I had to go out of town for business unexpectedly so I didnt ask for a stop to my mail. I was only gone for 5 days. When I got home and went to get my mail there was a notice that I needed to go to the post office to collect my mail. Waited an hour to have them tell me that the carrier hadnt brought my mail to the post office so they didnt have anything to give me. The staff was very rude. I have yet to have a positive experience here.
BU
Buck Jenke
One star because I cant submit no stars. Frequently I get incorrect mail deliveries to my house. Got a delivery confirmation for package I had ordered, except, it wasnt delivered to me. I did get them on the phone after multiple tries but was put on hold and no one ever came back. There were no solutions from the individual mail carrier either because they change their delivery routes so frequently that he was not on my route the day of the incident. Mark that Christmas gift off the list.
DR
Drew and Liz McGarthy Jr
USPS Conroe location, ideal place to receive mail, buy stamps and send packages. They provide an automated parcel service in the lobby, which is helpful during non-business hours. During the day, especially in the afternoon hours the wait is ridiculous. And the parking lot is less than ideal for a city the size of Conroe. Just be prepared to wait, if you go later in the day.
WA
Wayne Riley
There was a very large and heavy package delivered to my house by mistake. The addresses are totally different except for the numbers 125. I called to let them know, but no one answered the phone. After 3 tries and 30 mins of my time I gave up.
S
S G
I dont ever write reviews and never a bad one but this location is really bad. Extremely rude staff . I called them 3 times and they just asked me to hold on and kept me on hold for long time without any response. The worst service ever.
SO
Sophia White
i have been call up there since 9 am today. All the phone do is ring. This don;t make no scene. Why do they even have a phone if no one is going to answer. Something really needs to be doing with this office.
TI
Timothy Edwards
This place never answers the phone. I dont want to have to come all the way from spring and the person im looking for to sign my paper work not be there. the worst service i have ever encountered.
NA
nathali rodriguez
Worst employees ever, everytime i have to go to the mail office i have the worst experience with them. Theres an employee with the last name allen who give you trouble every time you go.
NA
NativePride#1983
Lost a friends medication. Went to post office waited for 1 hr for supervisor to tell us the driver that delivered wasnt in. Very rude staff. Crowds of people not being helped horrible!
AN
Andrew Holler
Staff is extremely unhelpful, rude and lazy. The phone is never answered so you are forced to deal with them in person. This place is a prime example of why USPS is failing.
VI
Vivian Thompson
Sent my package to my other house that was to be sent to Pennsylvania, I can drive from conroe to the galleria. Dumb mesicans. Ugh!
LI
liz evans
Always busy and very little parking options. The up side is, there is a package and stamp kiosk that is very helpful.
CO
Computer Tricks
Everytime I call i get hung up or they just they dont answer seriouly they should treat their costumers better
BO
Bonnie Fullen
My mail gets return lost and put in other peoples boxes at my apartment lived here 8 years sad
AN
Anthony Aluknavich
Why bother?