Address: | 5441 Alpha Rd #104, Dallas, TX 75240, USA |
Phone: | +1 214-954-7545 |
Site: | blackshearbarbershop.com |
Rating: | 3.9 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM |
MO
morethanmoneysworth4
Update Included Below Please Read full review!! I came to this place about a month ago one Friday afternoon with my 9 year old son. I chose this barbershop because my wife said the reviews were good. We are from out of state so I was also looking for a long time spot. The environment seemed cool and what I was looking for. My son went first to the girl with dreads in the second chair. His cut came out pretty good. Mine on the other hand, let me first say this, if you provide a service (barber or not) you should at least know what your doing, especially if you dare to charge for it. I was approached by an older guy who happened to have the last chair in the back. I know the old saying about not using the last guy because they are put in the back for a reason. I decided to give him the benefit of the doubt. I should have listened to my gut. I gave the easiest set of instruction possible because I simply pointed at a picture they had on the wall and said that was what I wanted. I asked if he could even my hair out all around because I wanted to grow it out. I explained I just wanted the little loose hairs sticking out to be gone. I couldnt see much of the mirror while in the chair. What I did notice though, was that more than half my hair was in my lap. I stayed quiet because it was already too late. Once he said it was done, my line up/ shape up was so crocked that I almost busted out laughing because I couldnt believe how obviously messed up it looked. As terrible as the haircut was, it wasnt even the worst part. I was ready to go... so I hopped up and calmly asked "How Much?" He told me $21. I only had two $20 dollar bills on me so I handed him the $40 and waited. He shuffled around his drawer for a little while then hesitantly looked back at me and said "I only have singles, is that alright?" I told him it was fine but when I counted, instead of getting back the $19 dollars that I was owed, I got back $10 in singles. This guy decided to take his own $9 tip!! By then I was ready to loose it. I am no punk nor have I ever let anyone steal from me right in front of my face. Being that I had my son right next to me and saw two other small boys nearby I decided it wasnt worth that money. I will NEVER go back to this place. THE UPDATE: I received an Email from Google shortly after writing about this ACTUAL experience above indicating that the owner was following. I encourage positive feedback from any business owner or manager to help resolve issues but I am INSULTED that he wrote a response trying to say that I appeared to be a (former employee)!! I NEVER worked at any barbershop and never will. Get Real! I have no interest in doing that. I dont even know any in Texas yet. To be CLEAR, I was a regular Customer walking in to get a haircut. My experience at Blackshear was BAD because the barber was BAD. Take responsibility for it and move on. DONT TRY TO COVER IT UP! No one is perfect but if such a thing were to happen to yourself you would be just as upset. Dont disrespect customers by calling them a liar. Just apologize and leave it at that. Plus, dont say to contact you just to look like you want to resolve. Insulting customers online when you have a chance to clear things up is not a way to keep ppl coming back. Just be glad that I didnt take things any further when I didnt get the right change back! Im from New York City where shady stuff like that doesnt fly! To end this update, I actually did contact the listed number after this guy responded to call to see what the "Owner" would say. When I asked for him I was told he wasnt there and was hung up on while explaining why called. There are many other barbershops that I recommend you try before taking your chances dealing with something like this!
MA
Mathew Stewart
This is a great, new barbershop. The decor on the inside is very pleasant and appealing. You can tell that they have a knack for attention to detail. They have refreshments available for you while you wait, such as lemonade or water, and they have a nice TV to watch and music going as well. I really liked the atmosphere. The barber, Danny, did a great job on my cut. He did exactly what I wanted and it came out looking great. If youre like me, you know how hard it can be to find a good barber shop that you trust with your hair. Once I find one that cuts my hair right, I keep going back. Included in your price they provide a shampoo, hot towel, razor shave, and shoulder massage which is a very nice touch and a great deal considering the price (Ive paid more for less). I met the owner, Kirk, who was very friendly and engaging. Its nice to see how much he cares about his customers to the point that he will interact with them and also make sure that they had a positive experience. Hes also very educated in his products and helped point me to a new product for my hair that is working way better than what I used to use. Needless to say I will be going back to Balckshears Barbershop and I definitely recommend that you go too.
LO
Lovely SirMajesty Daniel
I was a stylist/barber here until recent. The owner Kirk Blackshear raised the basic buzzcut from 16 to $21. I told him thats not fair to the regular clients and that we should give them a heads up then he can change it... He fired me and said it was because he think I was stealing thats why I was going so hard about not raising the prices without fair warning!!! Most people pay with credit cards plus there are 3 cameras in the shop.... Not once could he show me evidence of theft!! He has only been open 4 months and has already gone through 10 employees, he is very impatient and expects to make a profit right away... In this business you have to wait 3-5 yrs to see a real return... I think he picked the wrong business to open because he knows nothing about the industry except going to get a haircut. The barbers are great but he is a green monster and because of that I dont see this business lasting more than a year!
MD
MD Christian
First time coming there and I booked an appointment at 1pm on Sunday, February 7, with Jay Miller that I booked online. Doors were locked when I arrived at 12:50 pm. I saw a few people inside then someone came and unlocked the door. Whomever open the doors said that the business was closed. I told her that I had an appointment at 1pm. She then pointed to the people inside that were next and was rude. She then asked who I had an appointment with. I told her I could not remember so it did not matter if it was closed. She seem to have an attitude so I figured not to bother. However, the hours posted said you guys are open until six. Just as a business owner myself, if you arent able to keep appointments why not call clients to let them know your hours have changed? I drove there with an appointment at 1pm, the current time is 1:07pm and you are closed?