Address: | 10860 Switzer Ave #114, Dallas, TX 75238, USA |
Phone: | +1 972-885-5053 |
Site: | jntdevelopers.com |
Rating: | 4.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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Reid Rogers
I’m a real estate investor and hired JNT to remodel a house I flipped in 2013-14. In short, I encountered all of the nightmare scenarios that you hear about with shady general contractors: poor quality work, multiple missed deadlines (and by multiple I mean one after another after another), and lousy/nonexistent communication about the status of the project. The owner of the company, Jorge Abreu (he goes by “George”), even admitted to me in an email that JNT did a lousy job, while at the same time stating that I was “an excellent customer”. I should have turned a very solid profit on this flip, but ended up losing money specifically because of the problems I had with JNT. When I tried to sell the house, it fell out of contract THREE times because of problems with JNT’s work that were discovered by the buyers’ inspectors. When I contacted Jorge and explained the problems I was having, he told me I should have given JNT more time to fix the problems. All this, despite already giving them WAY more time than was stipulated in the contract and, like I said, missing repeated deadlines. When I brought this to Jorge’s attention, he said that change orders were the reason the project was so far behind schedule. If you know anything about construction or remodeling, you’d know that these change orders should not have taken ANYWHERE NEAR the additional time that they did. NOT EVEN CLOSE. While JNT did offer to compensate me for the problems they caused, the amount they offered was absolutely laughable. It wasn’t even close to what they actually cost me. I would pursue legal action against JNT, but after seeing how poorly the company is managed, I’d be shocked if they actually were able to pay a settlement after losing in court, which means I’d then be out thousands more in legal fees. I’m sure Jorge, or someone from JNT, will respond to this review and try to somehow twist things around to put the blame on me. But like I said, Jorge admitted to me in writing that they did a lousy job. I have documented proof of EVERYTHING I’ve written above. I’m absolutely certain I could win in court if I chose to pursue that path, but I’m far less confident that JNT could pay. So I’m here writing this review instead. There are tons of general contractors in DFW. Trust me, you can find plenty that are better than JNT.
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Mike Thompson
I had my roof replaced and this was my first time doing a major home repair/renovation. After several suggestions and reading reviews I went with JNT Developers. I felt so confident in them that they won over my business from family referrals. Office staff was nice and courteous and set me up with my initial contractor. I met with the contractor for about an hour and he was very patient/informative in helping me understand the process and materials. With so many material options to choose from he made it easy to understand and even suggested some other things I didn’t consider to protect my home based on the layout of my roof. Once I signed the contract they had a full crew out there on Saturday to remove the old roof. I have a smaller house but working quickly and efficiently they had my roof off and started laying shingles that day and had 90% completed by Sunday evening. Over the next few days they trimmed it out, cleaned up some rough edges and made sure it was to my liking. VP Jon Sherwood followed up with the work and he suggested some other cosmetic adjustments and it made it look better than before. With that simple follow up by Jon and the added customer service provided they sealed the deal in making me a happy customer. With any big job patience and communication is key. Being my first big experience I can’t go without saying I was anxious about the process. Maintaining constant contact with them, keeping a level head and trusting they would do a great job made the process go smoothly. I now have a beautiful new roof that will protect my house for years to come and I can’t wait to utilize JNT Developers other services as I renovate my home inside and out. Way to go JNT. Thank you so much!
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Vickie Pierson
JNTDevelopers Charlie Gray _ Excellent Customer Service _ Excellent Promptness _ Excellent Pricing _ Excellent Satisfaction _ 100% I received a notice from my insurance company regarding tree damage to my roof. I googled JNTDevelopers and contacted them for a repair estimate. My initial plan was to “shop” and determine the best contractor for the job. I confirmed an appointment with JNTDevelopers; Charlie Gray was scheduled to come out at 4:30 but was able to come earlier; he contacted me with his new availability which worked out great - his arrival was very prompt. Upon reviewing the noted roof damage he also pointed out damage that was not denoted by my insurance company. I was very impressed with Charlie, his professionalism and him personally. Based on my initial meeting with Charlie, I determined that JNTDevelopers was the best company to do the work required. Although they had a very tight schedule, in order to accommodate my needs Charlie went above and beyond and was able to get work done on an urgent, almost immediate basis. I am very appreciative of his due diligence, ability to get job done in an exceptional time frame, and would STRONTLY refer him/JNTDevelopers to anyone needing roof repair. I have already referred him to a friend for her roofing needs. Regards, Vickie Pierson
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Seung-Hyun Chae
Management people are reasonable and prompt to respond to questions. However, my roof and gutter replacement was done by low quality subcontractors, which I was really disappointed at. They did not make it tidy after the job and even damaged my properties; for example, left behind old shingles, sponges, nails, metal debris, after-meal trashes (pizza slices, water bottles) on my yard, left stains on the wall, broke exterior power outlet cover, damaged motion sensing light, and damaged lawn (still not recovered after months). Cleaned up myself and had to call several times to get them resolved (not everything resolved though). The gutter guy did not admit what he had done and did a very sloppy job to recover - No ownership ever. My lawn ended up with dead spots now. When it comes to the real job (roof replacement), I also had to call several (not only a few) times to get the initially very sloppy job improved over and over. Seems that nobody is responsible for the final thorough inspection before they call it "finished". They reacted only when I found something wrong and complained. I lost trust in Google reviews.
AM
Amber B
We had JNT complete our shower remodel and completely regret it. After spending several thousands of dollars we have been left with cracked tile, grout that looks dirty and uneven tiles. The contractors JNT hires do extremely poor work and even when they attempt to fix it, it just looks worse. We highly recommend NOT having JNT complete any remodel work for your home, dont make the same mistake we did! Also, a project we were told would only take 14 days at a max, ended up taking several months. Lack in communications and making appointments on time and/or canceling minutes before an appointment. UPDATE: After our original review above, JNT did contact us to fix the above issues that were brought up during original installation. Our shower ended up being gutted and re-done. We still recommend not using this company. Charlie claimed he was going to bring updated warranty paperwork by and never did, after contacting him to see where it was, he claimed he would mail it, we have yet to receive it over a month later. Dont bother with this company!