Address: | 3133 Southwest Fwy, Houston, TX 77098, USA |
Phone: | +1 713-409-8313 |
Site: | a-1pluselectrical.com |
Rating: | 4.5 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed |
CO
Colby Burns
Upon scheduling the service through Amazon on a Wednesday, I requested the two available Saturday timeslots as preference 1 and 2, to prevent inconveniencing either my or my wifes schedule. I selected the following Monday afternoon (2-4 PM) as my third choice, which was the time slot that A-1 Plus confirmed later that day, meaning my wife or I would have to stay home that afternoon. I talked with A-1 Plus at 8:10 AM on Monday morning, and verified that they would be available during the time slot. I also asked if the 24 ceiling would be an issue, to which the lady responded, "I do not believe so, but I will check with the electrician and give you a call back." I also confirmed with the lady that there would not be any additional charge for the higher ceiling. After not receiving a call back, I called A-1 Plus at 11:38 AM to confirm that they would be able to perform the install. This time the lady asked for my name and looked up my appointment in the system. She placed me on a brief hold to confirm that the high ceiling would not be a problem, and came back on the line to tell me that all should be fine and they would perform the job on time as scheduled. After my wife stayed at home all afternoon waiting for their arrival, I received a call at 3:42 PM from A-1 Plus stating that they would not be able to perform the job that day because they would need a special ladder. She asked if they could reschedule for the next morning between 9 AM and 11 AM, at which time they would have the correct equipment for the install. Believing that they would be able to install the fan, we accepted the new time, and the fact that one of us would have to miss work again. A-1 Plus arrived shortly after 11:00 AM only to walk into the house and look up at the ceiling and state that they would not be able to install the fan on that height of ceiling. They then measured the ceiling height where the fan was to be swapped and stated that it was a 22 ceiling, which is 2 foot lower than what I had told the and repeatedly confirmed. So after two days of having to stay at home and several phone calls to confirm the details, A-1 Plus now says the best they can do is schedule yet another date for the install, for which they will charge at least $190.00. To me, this is unacceptable business practice
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Barbara Perryman
I received excellent service and reasonable prices. I hired A1 Plus Electrical to replace a bad breaker and to replace a door bell system. David and Marvin were very professional and friendly. I am a satisfied customer. I made a comment to David, "I have heard great things about you on Home Advisor" He replied, "If you take care of your customers, your customers take care of you" And I agree and believe that whole heartedly. Everything is back to normal in the game room and 2 upstairs bedrooms and I have an elegant door bell button and a new ding dong ringing through the house.
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Janneth Caicedo
I feel happy hiring you... you guys work very professional and clean. I have some friends that actually require some electrical jobs to be done, I will provide your information not only to them but on every time that I got the chance... Way to go guys!
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Kelvin Martinez
Cant rate the value for the money as I had no other estimate nor any idea of what the cost of such a job would be. The constant communication and overall customer service was excellent and Im very pleased with the end result
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Andrew DeBarbieris
The electricians at A1 Plus are the best in the business. Their rates for residential and commercial work are phenomenal. I have used them for more than 20 commercial jobs in Houston. Highly recommended.
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Karina Flores
I contacted Fabian, due I had a electrical thing in my house, and everybody was very helpful and very professional, honest and friendly, I recommend A1 Plus Electrical 100%.
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Boaz Blake
A fair price for a great service! A1 Plus Electrical adapted to our changes on the fly, very impressed with quality of the work and the professionalism of the electrician.
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Vikas Shah
Excellent and professional service from management and team. A-1 was very responsive and able to find solutions to electrical issues we had. Highly recommended.
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Kim Gengo
Amazing!!!! Would highly recommend this company!!! Knowledgeable, on time, got all of the jobs I had for him done in a timely manner!!! Great company!!!
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Abel Melchor
Great service and fast repairs. Ive been using them for a few years now and have always been happy with them. Prices are fair and work has been great!
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Kimberly Isaac
A-1 did a great job helping us remove light fixtures for an upcoming move. Very professional. I highly recommend this company.
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William Craigmyle
Installers arrived early and did a quick, no hassle, good quality job installing my light fixture.
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Tynalea Barretto
I would give no stars 3 times they where a no show t fix repair
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Shahrokh Golafshan
Simply the best electrical contractor in Texas.
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Jaime Alejos
Great work