Extra Space Storage
| Address: | 7302 Senate Ave, Houston, TX 77040, USA |
| Phone: | +1 713-896-7200 |
| Site: | extraspace.com |
| Rating: | 4.8 |
| Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
Location
Photos 17
Reviews 33
A
A Love
The service was so friendly they were the nicest people Ive ever met and fun too. They have a beautiful clean office and lots of storages and sizes and great prices way better then public storage in my opinion. Just the fact of how friendly they were was amazing because public storage Ive always had some kind of just mean or not full service. Now as for THIS place, they even walked me through the place and took me to my storage and showed me how to get there and all the equipment they provide to help move in your stuff dollies elevators etc. Just best service Ive had like ever dealing with storages and very happy and pleased. They played with my dog
MY
Myles Connor
Set up an appointment to check out a storage unit and the Customer Service rep James was very helpful and knowledgeable about the units and prices and very helpful. I was very impressed by my visit. My grandma has been very ill and putting some of her things into storage that hold great value to the family has not been an easy ordeal, and my whole experience here left me feeling great. Its always hard to put your grandmas old war memorabilia from when she used to field dress hurt soldiers into storage.
ED
Edward Vega
We had great service at Extra Space Storage. We stored our household items after relocating from out of state. The store manager, Serena was very helpful with the unit size we needed during this time. She is always friendly and very knowledgeable of the area. Thank you for a great experience! If we need to store again, we will be back!
OM
Omix Delgado
When I needed storage I was worried they lot was full but Serena got me into one the same day! She was very helpful to all of my questions and had such a positive attitude I enjoy talking to her every time I have to make a payment! shes the Best!
MO
Molly Beck
Great space in a very convenient location. Serena was the best. In a world full of lackluster customer service, we definitely need more people like her! She was friendly, efficient, and knowledgeable. Cant ask for much more than that!
JE
Jean Gardy Consolabe
I really appreciate customer services job supplied both by Serena and Ljeonora. Friendly and nicely shere doing good. Their good behavior will impact ESS for long. This is my feeling about ESS staff. Jean.
WI
William Bangert
My experience with Mrs Serena was Awesome. She was helpful and informative. And she has a great attitude. Not only that but the place is spotless! Im glad I got my unit with your company. Thank you.
RI
Rickey Stanaland
Ive been at this location for close to three years, the property is always well let and clean, management is always friendly and I would highly recommended for anyone needing storage.
BE
Ben Jacobs
Had a great experience here at Extra space Storage with excellent customer service. Ljeonora Berisha was really helpful and very polite. Id definitely recommend this place.
PE
Peggy Ruffin
Serena is great! Shes always on top of things when I go in to pay our monthly fee and shes friendly and efficient. The property is clean and taken care of.
BR
Brandon
The young ladies at the front desk for a very helpful and informative. They helped me set up my unit very quickly, its been a great experience thank you
JE
Jessica Whitlow
Ive been using this storage facility for a while now. Its been great. Everyone Ive encountered from the staff has been pleasant and helpful!
BE
Ben Fox
Serena was very helpful and quick to get me into my storage because of rain. She explained everything to me on the rental. Also very nice.
NI
Nick Chaparro Jr
Manager on site Nora was excellent!;gave me peace if and reliefed me if the stress assuring me of my belongings being well kept.
AS
Ashley Dedear
Serena rocks and is such a delight to work with on getting rental space. This unit is nice and kept under great management.
ST
STORMIN N
Im going on over 3 years with this storage facility and Serena is the best! Very helpful and always a pleasure to talk to!
SC
Scott Brown
Serena was great! I was a first time storage renter and she made everything simple with outstanding customer service!
TH
The Money Conductor
Been here for 2 years. Staff is always courteous. Serena has been fantastic and always accomodating.
CH
Chris Skinner
Serena was the best. Very friendly and professional. I would definitely recommend this place.
KA
Katt Rogers
Very thorough visit! Everything explained very well! Fast, friendly service given by Serena!!
SC
Scot Wood
Serena was very helpful showing me the different size units and answering my questions.
TO
Toni Saenz
Serena is very helpful and quick when I needed a storage space. Serena is Awesome!
MU
Murray Hudson
Very friendly staff, property is well maintained will be a customer for a while.
SE
Sensei
Serena was amazing, quick, very patient and helpful. Shes a keeper
ST
STEVE T
Very friendly and knowledgeable staff. The whole process was easy
ST
Steven C
Easy access, great customer service, and clean storage options.
LL
Lloyd Hughey
Customer service and attentiveness is five stars. Thank you!
TA
Tanya Duncan
Its great place clean and very nice people
ER
Ericka Marlene Cruz
Got it done in 20 min. Great service
SU
Sunny Moore
Great quick device. Thank you.
JA
Jazmin Mendoza
Excellent staff, always nice.
CH
chris littleton
Sam was very helpfull
CA
Calvin Thigpen
Great service!
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