Address: | 2410 Jamestown Mal, Houston, TX 77057, USA |
Phone: | +1 832-434-6136 |
Rating: | 3.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
IW
iWarka
Called Flowmaster plumbing because of a very bad intermittent ceiling leak we were having in our kitchen. One time the leak was a real gusher coming from the kitchen ceiling and another time several weeks later it was leaking, but there was much less water this time. Tried several difference plumbers (recommended on Yelp), and they told me that the tub and shower in the bathroom from which the leak seemed to be coming was not the problem, but didnt have any ideas what the problem could be. Had a roofer out, who said the roof was not the problem. It was Charlie, who persevered to find the source of the problem: the AC was draining the wrong way and going outside and pouring down the side of my house and then into the kitchen. Others literally told me everything was fine (REALLY? I watched the water pour down my walls and onto my wood floors) but Paul persevered to find the source of the problem (even though it wasnt a plumbing problem), was all over the outside and inside of my house and took the time to explain everything thoroughly and show me what the problem was. He was so enthusiastic about my understanding that he also explained it to my houseguests, who enjoyed the tutorial. Charlie was here quite a while (several hours I think) and I thought his prices were very reasonable. So impressed by him, I have him lined up to rerun the exterior gas lines for an outdoor project were doing and also to do a remodel of my master bath. Highly recommended!
CH
Chris Webb
Charlie came over to replace our old water heater. This is, mind you, during the severe flooding and storms afflicting Houston that were caused by Hurricane Harvey. He is clearly a man who takes criticism seriously and wants to continue to improve his business. Before I let him work on our house, I read these reviews. I cannot speak to other reviewers experiences; however, every issue that has been discussed was clearly addressed by him. He completely replaced the hot water heater, got the most energy efficient model available with our limited options in the storm, and was efficient, polite, and cleaned up everything. The price was on the high side, but considering his performance, the circumstances, and the fact that my warranty company will reimburse most of the cost, I think its a fair deal. I would recommend using Charlie. Hes honest, and has shown a clear commitment to improving his business model and his relationship with customers.
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David W. McQueen
Charlie, He attempted to leave without verifying the work. When I called a couple of days before service was schedule I asked if I could pay for the service via credit card and he stated, no problem. I also stated that we only had a window of 3o-40 minutes to resolve the issue. He had to leave at least a couple of time to purchase and/or locate the parts needed to complete the job. But when it came time to pay the bill he would only except cash. I felt that he wanted to have a conversation about how to market his company, When I repeatedly asked for the receipt he finally attempted to complete the receipt on a blank invoice. He even had issues spelling his company name and his writing skills were unreadable. So I had to rewrite the invoice for him. I now understand why he asked how to market the service. I know what to tell him. Just provide the service that you promise!
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Mark Lodis
My wife and I are very thankful for the fast service you provided us with on such a short notice! very professional and knowledgeable, Will definitely recommend your services to friends and family.
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Anonymous User
Khaled or "Charlie" or whatever his name is insisted on cash payment, did not provide a receipt, and jacked up the price over four times the original estimate. Do not recommend.
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Nick Little
Very nice and came last minute at 7:30 PM to fix a leak. Was very responsive and did a professional job! I never post, but felt the need considering his quality service.
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safe baba
Charlie or Khaled is dirty business man, foreigner. So he is willing to do what it takes to trick you, Highly DONT RECCOMEND this freak.
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Mohammed Tomeh
It was great experience and affordable with no time he finished his job. Thanks
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Muhammad AlTakriti
He did excellent job, the price was reasonable, and he left the place clean.
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Ibrahim Sadek
Fast and affordable service, good job guys.